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White Palace Hotel

40 Soi Somprasong 3 (Petchburi 15) Petchburi Road, Rajthevee, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Hotel Area: Pratunam
Free Wi-Fi

Recent customer reviews

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7.0

based on
2879 reviews

Value for Money
7.4
Location
7.8
Staff Performance
6.6
Hotel Condition/Cleanliness
6.7
Room Comfort/Standard
6.8
Food/Dining
6.5
All reviews (2879)
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Namal P. Families with young children Sri Lanka, April 15, 2014
ko not bad.

Silent surounding even in town aria
8
Fairly good. Same menu for the breakfast every day.
Md O. Business travelers Bangladesh, April 12, 2014
good

good location,for shoping good
6
this hotel is centrally located and for shoping is very good,food also very good
Shevon H. Solo travelers Singapore, April 8, 2014
Comfortable

Convenient to shopping, F&B and massage areas, clean and quiet
9
Staff were friendly and willing to offer their assistance always. Room was comfortable, spacious and value for money. Good internet service provided.
Dharshini B. Solo travelers Sri Lanka, April 7, 2014
Expected more

Quiet hotel. Shower was good and the bed comfortable.
5.3
We expected the staff to be more helpful and friendly being in the hospitality industry ourselves. They cannot understand the English language; so conversing was pretty bad. Also we felt as if they were not trained enough on customer care. We rang from the room and asked for certain amenities and they were not customer friendly. Female staff were better than the males. Males were quite rude. They wouldnt look at you while speaking..that bad! We got cheated by a Three-wheeler guy. He asked for Baht 400 to visit the Golden Temple from the hotel up and down and because we were not sure brought him to the lobby of the hotel to double check with the bell desk guys. One chubby and older looking bell desk guy said "reasonable", but the travelling time was only 15 mts in the traffic! so we realised that we were very badly cheated. We paid only Baht 300 but we knew that the trip would actually cost us only around Baht 100 up and down. The hotel staff should be able to assist the tourists and not resort to this type of involvement with the taxi guys. Probably he got a commission out of it. Also, the TV channells do not have a single English channel; no CNN...only Thai!
Tony D. Couples Australia, April 6, 2014
Nothing flash but good value for money

The hotel is located in a great area of Pratunam - great for shopping, eating and night markets.
7.3
The hotel is pretty basic but if you are after a clean, safe hotel,at a budget price within close range of all that the pratunam area has to offer then this is a good hotel choice.
Jing W. Couples Singapore, April 6, 2014
Cheap Budget Hotel

Price, Price and Price
4.3
It was not so good. Located not so near the main Pratunam Area, and the Hotel is very dark everywhere. Breakfast was average.
Susan O. Couples Indonesia, April 6, 2014
good location, cheap price, Not friendly staff

good location, cheap price, nice breakfast
8
location very good. just 5 minutes walk to morning market where very recommended and cheapest price for shopping. cheap price hotel and delicious breakfast. but staff not to friendly.
Thanuja D. Business travelers Sri Lanka, April 4, 2014
not much satisfactory

nothing
4.7
Tobias C. Couples Australia, April 4, 2014
Smokers' last gasp

Location, price and checking out
6
This must be the last hotel in existence that actively encourages smoking in house. Inconsiderate guests lighting up at the breakfast table and the whole place stunk like cigarettes. DISGUSTING Avoid like the plague unless you enjoy passive smoking. There's much nicer paces nearby for similar price that don't smell like this place. Sorry White Palace Hotel but get with the 21st century and ban smoking in house.
Chooi F. Groups Malaysia, April 3, 2014
not recommend

only good location
3
staff not helpful and no manner

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Customer Reviews - White Palace Hotel, Bangkok

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