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Excellent 8.4
Based on 279 reviews

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About White Swan Hotel

Description

Overlooking the scenic Pearl River from Shamian Island, White Swan Hotel is an oasis of tranquility amid the hustle and bustle of the city. First opened in 1983, the property is one of the most recognized 5-star luxury hotels in China and a longstanding member of the 'Leading Hotels of the World'. Over the years, the hotel has received many heads of states, including Queen Elizabeth II, and is renowned for extending exceptional service to every guest.

This renovated hotel features 520 luxurious rooms and suites, over 2,500sqm of well-appointed meeting and conference space, a two-level fitness center, a heated outdoor pool, an exclusive Spa sanctuary, designer shops, and a variety of excellent restaurants, bars, and lounges.

Rooms are spacious and stylishly furnished with far reaching views of Shamian or a stunning panoramic view of the Pearl River. The attractive design of the deluxe room features a self-contained workstation, a marble bathroom with luxurious branded amenities, and top-quality mattresses with soft goose-down beddings for a good night sleep.

The hotel is located a 5-minute walk from Huangsha Metro Station. Guests can reach Guangzhou East Railway Station in 35 minutes by taxi. It takes 50 minutes to drive to Guangzhou Baiyun International Airport.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • massage
  • steamroom

Swimming & soaking

  • outdoor pool

Land sports

  • garden

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shops

Health and security

  • infirmary
  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • German
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 228 RMB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2 km
Distance to Airport: 38 km
Internet Usage Fee: 0 RMB
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 28
Number of Restaurants: 4
Number of Rooms : 520
Parking Fee (per day): 0 RMB
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 45
Year Hotel Built: 1983
Year Hotel Last Renovated: 2015
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Agoda Verified Reviews

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Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.9
  • Location 8.8
  • Room Comfort/Standard 8.6
  • Staff Performance 8.3
  • Value for Money 8.2
  • Food/Dining 7.5

10 wai H.
Hong Kong
May 30, 2016
good
good

9.6 Tamar A.
Australia
May 02, 2016
.
It was a great experience and the staff were very helpful.

6.8 Chu P.
Malaysia
April 27, 2016
Peak season for hotel usage
It was Christams season and perhaps we chose a wrong time to come as the whole hotel lobby were packed with people who were having dinner at the restaurant, not hotel guests. we were looking forward to a quiet stay but the minute we walk out of our room into the lobby we were greeted with merry making diners.

10 yeo P.
Singapore
April 25, 2016
Good location nice hotel
Very clean hotel, friendly and helpful staffs. Beautiful designs and rooms

10 yeo P.
Singapore
April 25, 2016
Good and nice!
Staffs are very friendly and helpful. Room was spacious and very clean. Will definitely go back again.

10 Chun C.
Hong Kong
April 03, 2016
Good
Very good hotel

9.2 Hing L.
China
April 02, 2016
Good!
Good!

8 Alexandra G.
United States
April 01, 2016
Not a real luxury hotel
The hotel is over the top luxurious in unnecessary ways, but is stingy where it really counts. For instance, you have to wear a swimming cap in the pool, but you have to buy them. There are other instances of this sort of thing, which shouldn't happen in a true luxury hotel.

8 Warren T.
Australia
March 07, 2016
Hidden Gem
Brand new Hotel, with all the benefits. Great service and friendly staff. Best yum cha in the Grand ballroom. A hidden gem with great river views. So peaceful.

9 Cerine L.
United Kingdom
March 06, 2016
Newly renovated classic hotel
Location, size of room, bed
They gave us an upgrade to a suite and it was really value for money for what we paid via Agoda.


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