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Wiang Inn Hotel

893 Phaholyothin Road, City Center, Chiang Rai, Thailand (Show on map)

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Area: City Center Number of Rooms: 260
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
1154 reviews

Value for Money
7.3
Location
8.8
Staff Performance
7.4
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.5
Food/Dining
7.3
All reviews (1154)
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Peter K. Solo travelers United States of America, October 23, 2014
What a Dissappointment
5
I checked in to the Wiang Inn with my friend. We booked two separate rooms. On the Agoda.com page, it showed the superior room having a king sized bed. So I booked superior. When we arrived at the hotel, and tried to check in, we were given a room with two standard beds shoved together. I had to go down to the reception desk again, to remind them that I booked rooms with king sized beds. They said, "Sorry sir, we have no more rooms with king size beds available". "The hotel is fully booked". I looked around, and there was no one in the hotel, and no cars parked outside. I complained that I had booked a king sized bed with Agoda, and got so frustrated, I told them I'd pay extra for a room with a king sized bed. So, after that, the receptionist says to me "Oh, we have a adjoining room with a one room having a king sized bed." "Will that be acceptable?" My friend said he wouldn't mind the smaller double bed, so I said OK. They didn't charge me for the room, but I do remember her saying that 'we have no more rooms with king sized beds'. Then after I checked in, I tried to take a shower, and it was horrible. The water was freezing, and I waited a good 5 minutes til it warmed up a little. And the water pressure was lax. And when I flushed the toilet, it kept flushing for 10 minutes. No kidding. It wouldn't stop. Finally I called downstairs to get someone to fix it, and when I was on the phone, it finally stopped. I tried to be as nice as possible, and as hard as I tried, the front desk staff were cold, and totally un-Thai. I live in nearby Chiang Mai, and I'm use to a lot of smiles everywhere. I must say, this hotel had none. I wouldn't recommend this hotel to anyone. Needless to say, if I ever go back to Chiang Rai, I won't stay at the Wiang Inn.
Malcolm R. Groups Australia, October 19, 2014
workers noise

Rooms, service, food
7.7
I enjoyed it as usual but we were not warned about renovations that carried on after 7pm in the evening when I was trying to sleep. Laying carpet is understandably noisy but guests comfort should come first and noise stoed at 6pm.
Leroy T. Couples United States of America, October 17, 2014
Convenient Location in Chiang Rai

Great location, Good Food, nice room
8.7
Min Z. Families with older children China, October 16, 2014
good location but terrible room

location, food
7.3
I have to say the location is really good which is close to bus station. If you come from chiang mai by GreenBus, this hotel is good choice. There are also lots of shops and restraints nearby, also it is close to night market. Room condition is not good, bed too soft, air condition can not be set to low. Wind directly blowing to head. But the breakfast is good. Totally, I think this hotel only worth two stars.
Roger W. Couples Ireland, October 8, 2014
Comfortable and relaxing

Location, food, cleanliness
8
Comfortable and relaxing
Bernard B. Business travelers Canada, October 3, 2014
Good Value

Convenient, spacious and good breakfast
7.7
Value for money. Large older hotel, but well maintained. Would go back. Airport bus available for THB100 from Hotel to AP only.
Gerald C. Solo travelers United States of America, September 28, 2014
fair value

location
7.3
i was dissapointed the lobby did not have any news papers or anything to read ..
Louise L. Couples Australia, September 22, 2014
2 nights in Chiang Rai

Location, cleanliness and room
7
While the stay was nice and room comfortable, disappointed in the pool it was looking tired and in need of a good clean. Only had breakfast which was nice, good to have a choice in how to have your eggs cooked. On the 2nd morning there were no small cereal bowls under the cereal area, I did notice 4 larger size bowls and went to get one of them, it was dirty, I then picked up another which was dirty, then a 3rd. A waiter came over and took them off me, I showed hime and told him they were dirty, handed me a cereal bowl and instead of taking the larger bowls out to the kitchen, they were put back on the shelf. Tea bags need to be on offer as the tea was very weak, oh and I am not one who enjoys drinking ut of small cups. thanks for reading.
Herbert F. Couples Switzerland, September 22, 2014
Medium comfort

central location, huge parking lot, transfer facilities
7
No mosquitoes nets on windows, very high sleeping pillows, hard mattraces
Febriyanti F. Groups Singapore, September 18, 2014
Good location

Location, staff friendliness
6
The best thing of Wiang Inn hotel is the location which is close to bus station and night bazaar. Other than that, it was standard. The breakfast was so so, the staffs were friendly but have difficulty in communicating in English.

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Customer Reviews - Wiang Inn Hotel, Chiang Rai

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