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Very good 7.7
Based on 142 reviews

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About Wild Lotus Hotel – Xuan Dieu

Description

For travelers who want to take in the sights and sounds of Hanoi, Wild Lotus Hotel – Xuan Dieu is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Phu Tay Ho, West Lake, Tran Quoc Pagoda.

At Wild Lotus Hotel – Xuan Dieu, the excellent service and superior facilities make for an unforgettable stay. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The complete list of recreational facilities is available at the hotel, including sauna, spa, massage, garden, steamroom. Enjoy unparalleled services and a truly prestigious address at the Wild Lotus Hotel – Xuan Dieu.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • sauna
  • spa
  • massage
  • steamroom

Land sports

  • garden

Food & beverage

  • 24-hour room service
  • room service
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • ticket service
  • postal service
  • luggage storage
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk

Business & money services

  • printer
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Staff Performance 8.2
  • Value for Money 7.8
  • Food/Dining 6.5

8.4 Mrs B.
Thailand
May 18, 2016
Good to be there
Will be back there again

6.4 Diem L.
Vietnam
March 15, 2016
Good location for a nice view of West Lake
Rooms at the front facing West Lake have very beautiful views

7.3 Brett H.
New Zealand
March 13, 2016
Location
Location, lake view and staff
Stayed for 4 nights in the royal suite. Great location close to restaurants and shops. Taxi's right out the front door.Staff great to deal with at all times. Meals were a bit restricted with choice but only had breakfast there and the Pho Bo was fine.Will stay again.

9.3 Carol M.
New Zealand
October 22, 2015
Highly recommended!
Proximity to lake and restaurants, willingness of staff to help
Excellent! Will definitely come again!

7.7 Caroline W.
Belgium
October 05, 2015
Convenient location
Convenient location, spacious rooms, nice staff
We only stayed here a couple of times for an overnight to catch an early flight from Noi Bai airport and for that it was convenient enough.

3.3 Carmel H.
Ireland
August 20, 2015
Very dissappointing
Location was the good thing
The room smelled of dampness. We could not hang up our clothes in the wardrobe because of smell. Bathroom door would not close.

5.7 Bruce W.
Australia
July 28, 2015
Have stayed many times. Standards are lowering.
Location and friendliness of staff
I have stayed at this hotel numerous times at this hotel for their location, value and money and view from the top tier rooms. My room on this occasion was not clean. 2 ear buds on the floor and a jar of someone paste in the fridge. I must say I checked in early. So perhaps it was due a final clean. No power points to charge your accessories. I had to physically move the furniture to find one and that's when I found the ear buds. I hope they improve their service to where is was before and I will use this hotel again.

10 rafael A.
Spain
June 29, 2015
Excellent personal
very nice location
great location and great personal

8.3 Warren D.
Australia
June 27, 2015
Good location, great views
Views, restaurants/cafes, staff
Very helpful staff, nice views to the lake and to the city, don't get the cheap rooms without a view. Good choice of restaurants in the area.

7.3 Chris B.
United Kingdom
April 03, 2015
Satisfactory
Staff, comfy bed, location
The location was perfect for my work. Going downtown was no problem just a 50k cab ride


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