Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Wyndham Grand Plaza Royale Hangzhou

No.555 Fengqi Road, Zhejiang Province, West Lake District – Hubin Area, Hangzhou, China 310006 (Show on map)

Book now!

Wyndham Grand Plaza Royale Hangzhou Hangzhou - Exterior Wyndham Grand Plaza Royale Hangzhou Hangzhou - Interior Wyndham Grand Plaza Royale Hangzhou Hangzhou - Meeting Room Wyndham Grand Plaza Royale Hangzhou Hangzhou - Meeting Room Wyndham Grand Plaza Royale Hangzhou Hangzhou - Restaurant Wyndham Grand Plaza Royale Hangzhou Hangzhou - Food and Beverages Wyndham Grand Plaza Royale Hangzhou Hangzhou - Restaurant Wyndham Grand Plaza Royale Hangzhou Hangzhou - Restaurant Wyndham Grand Plaza Royale Hangzhou Hangzhou - Restaurant Wyndham Grand Plaza Royale Hangzhou Hangzhou - Buffet Wyndham Grand Plaza Royale Hangzhou Hangzhou - Guest Room Wyndham Grand Plaza Royale Hangzhou Hangzhou - Executive Room Book 2 or 3 nights Hot Deal Wyndham Grand Plaza Royale Hangzhou Hangzhou - Premier Room Advanced Purchase Hot Deal Wyndham Grand Plaza Royale Hangzhou Hangzhou - Food and Beverages Wyndham Grand Plaza Royale Hangzhou Hangzhou - Restaurant Wyndham Grand Plaza Royale Hangzhou Hangzhou - Ballroom
Wyndham Grand Plaza Royale Hangzhou Hangzhou - Food and Beverages Wyndham Grand Plaza Royale Hangzhou Hangzhou - Food and Beverages Wyndham Grand Plaza Royale Hangzhou Hangzhou - Restaurant Wyndham Grand Plaza Royale Hangzhou Hangzhou - Food and Beverages Wyndham Grand Plaza Royale Hangzhou Hangzhou - Food and Beverages Wyndham Grand Plaza Royale Hangzhou Hangzhou - Ballroom Wyndham Grand Plaza Royale Hangzhou Hangzhou - Restaurant Wyndham Grand Plaza Royale Hangzhou Hangzhou - Food and Beverages Wyndham Grand Plaza Royale Hangzhou Hangzhou - Restaurant Wyndham Grand Plaza Royale Hangzhou Hangzhou - Food and Beverages Wyndham Grand Plaza Royale Hangzhou Hangzhou - Food and Beverages Wyndham Grand Plaza Royale Hangzhou Hangzhou - Food and Beverages
Area: West Lake District – Hubin Area Number of Rooms: 294
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.8

from 174 reviews

Value for Money
8.3
Location
8.9
Staff Performance
9.2
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.1
Food/Dining
8.0
All reviews (174)
Sort by:
Michelle L. Solo travelers Singapore, August 7, 2015
Excellent service and great comfort

Location, service and quality
9.7
The stay was one of the highlights of my trip to Hangzhou. Staffs goes out of the way to make sure that you feel comfortable and taken care of. Room is spacious and very comfortable. I would definitely stay here again.
Report this review
Williem K. Families with young children Indonesia, July 20, 2015
location, clean comfy

location, clean, friendly staff
9.7
Hotel location just walking distance to shop houses and shopping center. walkable distance to West Lake. From outside, the building looks old, but when we walk in, the lobby and interior are great. Room are comfy and spacious. Staff are friendly and helpfull. BUT we got disappointed when we reach there because we cant get the babycot, it was fully used and connecting room that we requested are not available (we feel upset because 2days before our arrival date, we called them and they told us that they will prepare our request). So they offer us 1 room free upgrade, with room next to each other (still no connecting door) The next day they bring us the babycot. Quite choices of breakfast, fresh juice are provided. overall it was a pleasant stay there. restaurant on top floor are totally recommended, food are delicious!
Report this review
See H. Families with young children Malaysia, July 17, 2015
Friendly staffs and comfortale room

a group of helpful and friendly staffs, comfortable room
7.3
Great for holidays with young kids. The hotel staffs coming from difference countries and they are very helpful on all the aspects. Feel warm with the service provided. Comfortable room and the housekeeping service is gd.
Report this review
Kishor K. Families with older children Kenya, July 8, 2015
Good Hotel Helpful staff

location, Staff and Hotel facilities
10
Very comfortable
Report this review
Chi S. Business travelers United States of America, June 29, 2015
Hangzhou experience

location, staff, cleanliness
8.3
pretty good
Report this review
Chin C. Couples Singapore, June 1, 2015
Exceptional Service Above All

Service quality, attention to detail, location
8
I experienced service that was over and above many major chain hotels in my many years of travelling. the staff - from porters to conceirge to restaurant chefs - went out of their way to ensure that everything was of high quality. Staff such as Alexis and Julia were very accomodating, warm and friendly, and went beyond their call of duty and were empowered to offer little touches like late check out due to certain minor mishaps in the shower. i would say that a hotel that is able to empower their staff to do right for their customers is a great one. the hotel was located about 10 to 15 minutes walk from the train station, and the west lake is just about 5 minutes away. with lots of dining and sightseeing options around the hotel, everything is pretty convenient and within reach. one setback though, was the breakfast on sunday...i totally understand the weekend crowd, but this should not be a one off occurence, but lots of stations (like bread, milk and noodles) had already run out by 9.00am. which is quite weird, and the bread took about half an hour before it was replenished. the breakfast restaurant was overcrowded, and i am not sure if the staff had anticipated this. tables were not cleared and staff were hassled. monday was much much more relaxed, obviously, but i think some improvement needs to be made to staffing on weekends. however, overall, i would highly recommend this hotel to any one travelling to hangzhou..it's value for money, and the service is something that is really special.
Report this review
Thao P. Couples Vietnam, May 10, 2015
Very good services from the hotel

location, services, big room
9
Report this review
Sheung Y. Solo travelers Hong Kong, March 23, 2015
Large and convenient

The room size is large and the location is convenient, just opposite to the famous West Lake. The staff at the front desk is efficient.
9
Pleasant!
Report this review
Lei Y. Couples Australia, January 13, 2015
Affordable 5 star

Warm greeting from the lobby staff and reception, very pleasant stay throughout
8
enjoyable, relaxing and wonderful of the west lake from the room
Report this review
Chui Y. Couples Hong Kong, December 1, 2014
excellent hotel

clean, convenient to west lake, good service
10
it's a wonderful hotel. I will choose it again next time .
Report this review

Book now!

Sale ends soon!

Wyndham Grand Plaza Royale Hangzhou Hangzhou - Hotel ExteriorWyndham Grand Plaza Royale Hangzhou Hangzhou - ExteriorWyndham Grand Plaza Royale Hangzhou Hangzhou - InteriorWyndham Grand Plaza Royale Hangzhou Hangzhou - Meeting RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - Meeting RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - Food and BeveragesWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - BuffetWyndham Grand Plaza Royale Hangzhou Hangzhou - Guest RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - Executive Room Book 2 or 3 nights Hot DealWyndham Grand Plaza Royale Hangzhou Hangzhou - Premier Room Advanced Purchase Hot DealWyndham Grand Plaza Royale Hangzhou Hangzhou - Food and BeveragesWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - BallroomWyndham Grand Plaza Royale Hangzhou Hangzhou - Food and BeveragesWyndham Grand Plaza Royale Hangzhou Hangzhou - Food and BeveragesWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - Food and BeveragesWyndham Grand Plaza Royale Hangzhou Hangzhou - Food and BeveragesWyndham Grand Plaza Royale Hangzhou Hangzhou - BallroomWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - Food and BeveragesWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - Food and BeveragesWyndham Grand Plaza Royale Hangzhou Hangzhou - Food and BeveragesWyndham Grand Plaza Royale Hangzhou Hangzhou - Food and BeveragesWyndham Grand Plaza Royale Hangzhou Hangzhou - Suite RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - Guest RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - Fitness RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - Fitness RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - Guest RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - Suite RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - Guest RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - Sports and ActivitiesWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - LobbyWyndham Grand Plaza Royale Hangzhou Hangzhou - Guest RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - Executive LoungeWyndham Grand Plaza Royale Hangzhou Hangzhou - BathroomWyndham Grand Plaza Royale Hangzhou Hangzhou - Guest RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - Guest RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - Food and BeveragesWyndham Grand Plaza Royale Hangzhou Hangzhou - BallroomWyndham Grand Plaza Royale Hangzhou Hangzhou - Guest RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - Business CenterWyndham Grand Plaza Royale Hangzhou Hangzhou - Meeting RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - Guest RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - InteriorWyndham Grand Plaza Royale Hangzhou Hangzhou - InteriorWyndham Grand Plaza Royale Hangzhou Hangzhou - LobbyWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - Fitness RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - InteriorWyndham Grand Plaza Royale Hangzhou Hangzhou - LobbyWyndham Grand Plaza Royale Hangzhou Hangzhou - RestaurantWyndham Grand Plaza Royale Hangzhou Hangzhou - Meeting RoomWyndham Grand Plaza Royale Hangzhou Hangzhou - Exterior


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3C05