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Wyndham Grand Plaza Royale Oriental Shanghai

No.2288 Pudong Avenue, Pudong New Area , New Int'l Expo Center Pudong, Shanghai, China 200136 (Show on map)

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Formerly : Plaza Royale Oriental Shanghai Hotel

"Good size room, clean and comfy bed..."

  • Bobby, Indonesia
  • March 30, 2015
  • Area: New Int'l Expo Center Pudong
  • Rooms : 523
  • Free Wi-Fi

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Room Types
Max
Rates
Deluxe Room
Premier Room
Royale King
Deluxe room hot deal
Deluxe Seasonal Package with 1 breakfast
Deluxe Room
Premier Room
Royale King
Deluxe Suite
Deluxe Suite Incl 1 Breakfast
Deluxe Suite

 

When would you like to stay at this hotel?

Features of Wyndham Grand Plaza Royale Oriental Shanghai
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

babysitting

bar

business center

car park

casino

coffee shop

concierge

currency exchange

elevator

executive floor

express check-in/check-out

facilities for disabled guests

laundry service

luggage storage

meeting facilities

newspapers

nightclub

restaurant

room service

safety deposit boxes

salon

shops

shuttle service

smoking area

tours

 
Sports and Recreation

billiards

fitness center

indoor pool

massage

steamroom

table tennis

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Chinese (Mandarin)

English

 

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Sale ends soon!

Offering a perfect blend of attentive service and modern conveniences, the Wyndham Grand Plaza Royale Oriental Shanghai is an appealing choice for both business and leisure travelers. All 523 guestrooms are tastefully decorated and features high-speed Internet access, three-line speaker phones, and spacious bathrooms. The hotel provides a perfect setting for special events and gatherings with 12 function rooms and an elegant Grand Royal Ballroom. On-site dining options are plenty, presenting a wide range of delicious international cuisines from Japanese to Western. A shuttle bus service is available to EXPO, the city center, and the Lujiazhui Financial area. Offering a perfect blend of attentive service and modern conveniences, the Wyndham Grand Plaza Royale Oriental Shanghai is an ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s)
Must use an extra bed

Guests over 6 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
600 CNY

Breakfast Charge (when not included in room rate)
148 CNY

Check-In From
12:00 PM

Check-Out Until
2:00 PM

Distance from City Center
5 km

Distance to Airport
30 km

Internet Usage Fee
120 CNY

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
39

Number of Restaurants
3

Number of Rooms
523

Room Voltage
220

Time to Airport (Minutes)
35

Year Hotel Built
2008


Recent customer comments

Filter by Traveler Type

 

Very Good

7.9

from 302 reviews

Value for Money
8.3
Location
6.4
Staff Performance
8.6
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.3
Food/Dining
7.1
All reviews (302)
Sort by:
Petr S. Business travelers Czech Republic, June 17, 2015
All went wrong...

Check in, comfy bed, view
5.7
Easy and fast check in. Had club (royal) floor with access to launch and then it all started. 1- enterred room on 37 floor and on 38 construction was ongoing. Took damn long time to manage this was stopped 2- enterred club launch and was explained by 2 people i have no access. After 5 min discussion with management received apology and could enter. Selection was si poor and not renewed. Finally closed 5 min before closing time. Ok, they asked but why to hurry up so much??? 3- after happy hour finished I asked for more wine ...they said "no" again. Took some time to persuade them that i want wine while there is no problem to pay for it. Bug surprise to stuff. Where is a desire for an upsell?? 4- pool is clean, but needs maintenance (the area) - painting would help dramatically already 5- breakfast is chinese and it is very poor chinese breakfast. I met there aeroflot crew and honestly if i was aeroflot crew being aware i always have to stay in this hotel i would hate flying to shanghai 6- check out - tried on executive floor. I was told no, u have to go down. Finally met a manager and she said yes you can here. I asked why she says no ..answer ...because she is trainee. No apology, no smile, no nothing. To make long story short - poor performance, no customer orientation, no efforts to run extra mile ...well issue here was the basics. No smile. Do not understand what makes people live in this hotel as it is not very cheap, while location is as it is.
Chai W. Business travelers South Korea, May 27, 2015
Terrible service and noisy room
3
This customer has only rated this hotel and has not submitted any comments.
Desmond L. Business travelers China, May 18, 2015
only good room

stay for a night
5.7
Good room
Manish J. Business travelers India, May 16, 2015
not feel of five star

river front view is the best
6.3
not really good, so so! they are charging extra for everything. even play & heath area was also chargable.
Carroll T. Business travelers United States of America, April 5, 2015
breakfast too expensive especially for offering

sixe of rooms, clean rooms
7.3
breakfast was way too expensive
Bobby H. Business travelers Indonesia, March 30, 2015
Comfortable and clean

Good size room, clean and comfy bed
9.3
Comfortable bed and pillow, clean, staffs are professional. Location is a bit far from crowd.
Pui S. Business travelers Hong Kong, March 15, 2015
Stingy cleaning lady

Spacious bathroom, mattress is firm enough and got high floor
5.7
I stayed for 4 nights and I realised that the cleaning lady never replaced a new box of Kleenex in the bathroom. She/He only tucked in few tissue papers in the old box and done with it. Therefore, it runs out after 3-4 takes. I really have no idea why they won't just replace a new box of it. Also, if they rate themselves as 5-star hotel, please change the wardrobe as there are holes underarm which is totally unacceptable.
Tyan J. Business travelers India, March 13, 2015
the hotel is giving comfort in every section!!

Communication skills of staff, room standards, hygenic
8.3
it was descent one, in terms of reaching business center and expo, the best deal!!
Joon P. Business travelers Singapore, March 13, 2015
Good room and nice view. But have to pay for Wifi.

nice room, good bed, nice food
7.7
NA
Pui S. Business travelers Hong Kong, March 10, 2015
Not that close to SNIEC

Spacious room, high floor and large bathroom
5.7
Before I made the reservation, I already went thru the reviews about the traffic and etc to SNIEC. At first, traffic jam occurs in the morning so it will take approximately 25-30mins on the road. Luckily I have a car hire for pick up because you won't be able to grab any cab at that time. Location wise: it's nowhere close to Metro so you have to take cab all the time wherever you go which is rather inconvenient.
< Previous page 1 - 10 of 302 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • Deping Road Metro Station (0.8 Km / 10 min walk)
Area recommended for:
  • business
  • shopping
  • sightseeing
Distance to airport:
  • Shanghai Hongqiao International Airport (21.9 Km)
  • Shanghai Pudong International Airport (25.6 Km)
Customer comments:
  • "Courteous staff" , "Great bathroom with TV" , "Spacious rooms, nicely designed"
Top attractions in the area:
  • The Bund Historic Area (4.4 Km)
  • SNIEC Exhibition Hall (5.1 Km)
  • Shanghai World Financial Center (5.3 Km)
  • Shanghai History Museum (5.4 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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