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Wyndham Grand Plaza Royale Oriental Shanghai

No.2288 Pudong Avenue, Pudong New Area , New Int'l Expo Center Pudong, Shanghai, China 200136

Recent customer reviews

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Very good

7.9

based on
323 reviews

223 reviews in English

Value for Money
8.3
Location
6.4
Staff Performance
8.5
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.2
Food/Dining
7.0
All reviews (323)
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Philippe B. Business travelers France, January 20, 2016
bad location, 1* breakfast, and misdirection...

rooms ok
4
the location is bad for Shanghai. the breakfast is simply no better than a 1* or 2* hotel, certainly not a 5*, even for China. upon checking out, I asked for a cab. they took 25 minutes to find one, letting some go, without telling me why, simply "not this one", while I waited in the cold and became late for an important meeting. Once they got me a taxi, the bellboy gave the taxi driver the wrong address and I ended up on the other side of town and extremely late. self proclaiming you're running a 5* hotel does not suffice to actually have a 5* hotel. the service must follow, and it simply does not in this 3* at best hotel. there are much better options in Shanghai.
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William C. Business travelers Singapore, December 3, 2015
Nice Hotel

location, clean and cosy
8.7
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Rudy L. Solo travelers Canada, November 21, 2015
Good location

Location, staff performance and not bad food
7
Location not bad, near the bund
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He B. Business travelers China, November 20, 2015
Good facilities but very little service

Room size, quietness, nice pool
7.7
Room is very huge and well furnished - it's definitely a value-for-money choice. It's a bit far away from Lujiazui and there's nothing much around, but it's enough for business travellers. The hotel is a bit under staffed so it feels like the service standard is not really 5-star. I spent 10 minutes looking for staff at the fitness centre. I really enjoyed having such a spacious room paying this price but the service could be improved much more!
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Chan K. Business travelers China, November 13, 2015
My fifth stay at this hotel

street food ,spacious room,
7.7
This was my fifth stay at this hotel, it has become my second home in Shanghai. It's not great, but at this price there wasn't many choices. i am overall happy with this hotel, not amazing,but it is good value.
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Yeung H. Business travelers Hong Kong, September 25, 2015
very good hotel

nice room, nice staff, nice location
9.7
all was goods but WIFI. WIFI is so weak.
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Eddy K. Business travelers Indonesia, September 18, 2015
an OK

clean
8.7
overall was good, just real bad wifi connection.
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Karen C. Business travelers Singapore, September 11, 2015
Bad wifi.. Food too expensive n not nice too
3.3
Very disappointed n costly
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Tan Y. Business travelers Malaysia, August 2, 2015
Good Stay

Room, environment, clean
7.3
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Seong M. Business travelers South Korea, June 26, 2015
Better room and mood

lobby is so clean and kindness of staff, bery clean room
8.3
I visited to attend the conference in shanghai expo exhibition center. Distance is pretty far from center and city. but room condition is so best to stay alone and together also.
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