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More about this hotel:
    Nearest transport:
  • Al Karama Metro Station (0.7 Km / 9 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Dubai International Airport (7.0 Km)
  • Al Maktoum International Airport (42.4 Km)
    Customer comments:
  • "Friendly staff", "Good location", "Spacious room"
    Top nearby attractions:
  • BurJuman (0.4 Km / 5 min walk)
  • BurJuman Centre (0.5 Km / 6 min walk)
  • Dubai Museum (1.3 Km / 16 min walk)
  • Bastakiya Quarter (1.4 Km / 17 min walk)

Note: Distances are measured as a straight line.

Xclusive Casa Hotel Apartment

13c Street, Al Mankhool Area, Bur Dubai, Dubai, United Arab Emirates 126012

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Features of Xclusive Casa Hotel Apartment

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • babysitting
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • massage
  • outdoor pool
  • sauna
  • steamroom

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Nepali
  • Russian
  • Tamil

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Hotel Description
If what you're looking for is a conveniently located hotel in Dubai, look no further than...see more If what you're looking for is a conveniently located hotel in Dubai, look no further than Xclusive Casa Hotel Apartment. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Wonder Bus Tours, BurJuman, and Fitness First in Bur Dubai.

Xclusive Casa Hotel Apartment offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities, such as valet parking, safety deposit boxes, a business center, airport transfers, and shops, can be enjoyed at the hotel.

Xclusive Casa Hotel Apartment is home to 60 bedrooms, all tastefully furnished to provide comforts such as a desk, air conditioning, balcony/terrace, ironing facilities, and satellite/cable TV. Recreational facilities available at the hotel include a sauna, outdoor pool, steam room, and massage treatments. When you are looking for comfortable and convenient accommodations in Dubai, make Xclusive Casa Hotel Apartment your home away from home.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (51)

Business travelers (16)

Couples (8)

Solo travelers (7)

Families with young children (9)

Families with older children (5)

Groups (6)

Very good
7.4
Value for Money
7.6
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.7
All reviews
Sort by:
Aneek A. Families with older children
Pakistan, December 1, 2015
Enjoy staying here

Location, Rooms, Staff
8.3
Great Experience
Aneek A. Business travelers
Pakistan, October 28, 2015
Neat and Clean rooms, Great staff to deal

Rooms, staff
9.3
It was a great experience as a business traveler. Staff was really good and rooms were big and newly developed. Location is far if you are using Metro. 1.1 KM away from nearest Metro.
Huzaifah E. Families with young children
South Africa, October 15, 2015
Disappointing

The location of this hotel is good as it is quite close to burjuman centre and metro. There is a supermarket nearby (spinneys) and a Families store a block away.
4.3
We usually stay at xclusive hotel apartments (their original hotel) but this time we opted to stay at casa. Unfortunately it didn't live up to our expectations. Service was quite bad from grumpy unhelpful staff at front desk to lazy housekeeping. Towels are treated as a luxury rather than a necessity and you have to beg to get the right number of towels in your room. The showers are badly designed so the bathrooms are usually flooded after a shower. In one of our bathrooms the glass panel on the bath tub kept swinging inwards. We had maintenance come in to fix it. They left the bathroom in a filthy state. When we called housekeeping they refused to clean the mess saying that they only clean bathrooms once a day. When we told him it wasn't our mess..he took the hand towel from our bathroom and wiped the bath tub and floor. He refused to replace the hand towel stating that fresh towels are available in the morn only. The kitchen had a foul smell of clogged drain most of the time. Don't expect your dishes to be washed while you are there either. They 'kindly' left a sponge for me on the first day next to my used dishes. Overall the staff are not interested in keeping the residents happy. We did encounter a friendly member of staff in the restaurant and Bala the manager welcomed us well. I don't think I'd stay at Casa again. Although everything looks very nice the bathrooms are badly designed and the staff are just not happy to help.
Alex M. Couples
United Kingdom, September 16, 2015
Nice little hotel but not without problems

Helpful staff, nice spacious rooms
8.7
We had a few problems such as non-working aircon in one room and no water in another but they transfered us to a different room every time.. They need to sort out their maintenance, otherwise very good value for money - newly renovated one & two bedrooms for the price of a studio! Tastefully decorated, as well..
Maricar S. Couples
Philippines, September 15, 2015
The best hotel apartment

Cleanliness, price, location, friendly staff
10
We stayed here a number of times and its always been great.
Sulaiman M. Families with young children
Oman, August 13, 2015
Close to the city center

A quiet place, close to the city center, value for money
8.3
I staid with my family, It was comfortable residence I would recommend it to stay in it
Sola I. Families with young children
United Kingdom, August 11, 2015
Lovely stay

The location. It is conveniently located for grocery shopping and a shopping mall. The staff are friendly and very efficient. Accommodation is perfect for a family with children.
8.7
I wasn't sure of what to expect when we made the booking because I assumed some hotels advertise what they don't offer on booking sites. We got to the hotel and it felt like I'd been there before because what you see when making your booking is what you get. Our first night didn't go so well. We checked in late at night only to find the two bed apartment we booked wouldn't be available till the next day. They offered us the choice of one bed apart or two one bed apartment for the night though. Our apartment became available the next day and I must say a very nice apartment. Nice apartment/ hotel with all the basic stuff that a family travelling with kids will need. We'll definitely stay in this hotel again when next we visit Dubai, it ticked all the right boxes and we'll recommend it.
stuart W. Groups
United Kingdom, August 2, 2015
Not very good

Location only
3.3
Horrible! The staff in front deak werent friendly at all!! I had special request such as smoking room and high floor and late check out, I got none of that at all! When i asked the staff they dont even want to try to get my request done. So careless! I booked 1 apartment with 2 rooms, there are no towels in the rooms! One of the bathroom was leaking! No plates and cutleries in the kitchen! Upon check out receptionist asked my experience and when i told her she didnt even do anything or say sorry. Staff friendliness is very very bad.
Kapil J. Families with young children
India, July 29, 2015
Found more than imagine

Comfort, space & location
9.3
I was with my family there it was a nice exp with them & the location is best
CHUL J. Business travelers
South Korea, July 15, 2015
great hotel for good price

staff, location, price
10
I stayed here for exhibition at the Trade Center and the location was perfect. It only takes less than 10 minutes and there's a shopping center in 5 minute walking distance.

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