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About Xin Yuan Castle Hotel

Description

Ideally set among the beautifully landscaped gardens and lush green forests, Xin Yuan Castle Hotel offers a luxurious accommodation with grand design from its castle exterior to the finest details. The elegant property is surrounded by a collection of interesting places to visit. Among the list are the National Traditional Art Center, Spring Onion Museum, Wufon Waterfall, and also Fushan Botanical Park. After a long day of exploring this beautiful region, guests can relax and enjoy a pleasant time in the lavishly designed rooms that provide top-notch amenities to ensure utmost comfort at Xin Yuan Castle Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • shuttle service

Swimming & soaking

  • hot tub

For kids

  • kids club

Food & beverage

  • grocery deliveries
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundromat

Guest services

  • ticket service
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • garden
  • library
  • shops
  • smoking area

Health and security

  • lockers

Languages Spoken

  • English
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Children 0-3 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 80 USD
Breakfast Charge (when not included in room rate): 0 USD
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 6.7 km
Distance to Airport: 110 km
Internet Usage Fee: 0 TWD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 12
Reception Open Until: 11:00 PM
Room Voltage: 110
Time to Airport (Minutes): 90
Year Hotel Built: 2001
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.5
  • Location 7.9
  • Room Comfort/Standard 9.2
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.7

LAM S.
Hong Kong
July 22, 2016
Very beautiful room and environment. Excellent breakfast.
Very beautiful room and environment. Excellent breakfast. Friendly staff. My kids were very happy as they could play slide in the room.

Man W.
Hong Kong
July 06, 2016
Good for family
Good for family

Weixiang S.
Singapore
May 12, 2016
Too disappointing
We thought it was a hotel but it turned out to be a ming shu. Location was way out of the way, we had to change our train tickets as it was not near Yilan or Luodong. The closest train station was in fact call DongShan station. We walked more than 1km under the scorching sun as there were no taxis in sight at all. The whole area just felt very deserted. When we reached the mingshu, the staff told us that they provide free pickup services and that they will reimburse us 300NT and send us to the train station for free when we leave since we walked there by ourselves. Another staff heard and quickly said that there is a good tourist attraction and they will sponsor our tickets instead, but we weren't too keen on that place. At the end of our stay, we asked for the hotel staff to call for a car to send us to the station. The staff denied saying that they will provide transportation for us to the train station and twisted her words saying that they don't do that for Agoda customers. Even thou at the end of the day, she said that as a goodwill, they will provide the transportation for us, it still left a very bad impression.

Yi L.
Taiwan
May 04, 2016
Very good experience
This is a very good place to live, and service crew are very nice also.

Kit C.
Hong Kong
April 04, 2016
A fantastic hotel
Fantastic hotel , good service .

Hon T.
Hong Kong
March 31, 2016
蛋糕親子套房
We stayed for two nights and the room is amazing. We are so impressed by the enormous size of the room. It is well clean and managed. The high tea style breakfast is also impressive. We will definitely choose Xin Yuen when we visit Yilan next time.

Hoong N.
Singapore
March 20, 2016
Excellent home stay
Service crew were fantastic, warm toilet bowl (even 5* also don't have), very spacious room
We stayed there for a night, my family had a wonderful night there, the services were so great! My wife and daughter enjoy the customs for photo shooting. We can see the owner has spent so much effort to make this property comfortable, clean and with many theme decoration everywhere in the premises... Also like the scenary of 'Padi' field surrounding.

chunyin L.
Hong Kong
January 28, 2016
good
goodgood

Emily L.
Hong Kong
January 21, 2016
Good!
Good food, beautiful environment, awesome service
My dream castle is a very beautiful place. The environment is gorgous and the breakfast and dinner was surprisingly good. Definitely a recommended place to stay in Yilan

Yuk P.
Hong Kong
January 01, 2016
Good for family. Nice decoration.
Decoration



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