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Xinqiao Hotel

226 Jie Fang Road, West Lake District – Hubin Area, Hangzhou, China 310001 (Show on map)

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based on 31 reviews
  • Area: West Lake District – Hubin Area
  • Rooms : 381
  • Free Wi-Fi

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Room Types
Deluxe Standard Room
Deluxe Standard Room
Standard Twin
Standard Twin
Economy hot deal
Lake view Room
Lake view Room


When would you like to stay at this hotel?

Features of Xinqiao Hotel

24-hour front desk

24-hour room service


business center

car hire

car park

coffee shop


currency exchange


executive floor

express check-in/check-out

facilities for disabled guests

laundry service


luggage storage

meeting facilities



room service

safety deposit boxes



smoking area


vending machine

Sports and Recreation



free Wi-Fi in all rooms

Wi-Fi in public areas


car park


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A pleasant stroll from the West Lake, this elegant hotel puts guests close to nature and right in the middle of Hangzhou’s downtown shopping area. Situated in a hub of shopping and transport, Xinqiao Hotel allows guests to walk down to the lakeside Hubin Park within minutes. Those content to keep walking will also encounter Hangzhou Stele Forest and the eternally romantic Melting Snow on Broken Bridge. At night, travelers in the mood for socializing can head to lively Nanshan Road for evening drinks and live music. The hotel offers 381 tasteful guestrooms of 4-star quality. Each unit is readily equipped with modern amenities such as an in-room safe, satellite TV, and complementary wireless Internet access. The hotel also includes several recreational facilities such as a gym, sauna, and an excellent restaurant with 24-hour room service for added convenience. A pleasant stroll from the West Lake, this elegant hotel puts guests close to nature and right in ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
12:00 PM

Check-Out Until
12:00 PM

Distance from City Center
2.7 KM

Distance to Airport
30 KM

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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from 31 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (31)
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Suthas D. Families with young children Thailand, April 4, 2015
the workers should be more profasional .

very good location, service very poor, worker not friendly. room air condition not working properly. other ok.
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Lim S. Couples Malaysia, July 21, 2014
Good location and value for money

Nice, clean and comfortable
This hotel is much much much more better than SSAW hotel which is also on Jiefang road. Very near to Westlake and very convenient. Never regret to change to this hotel and will come back again.
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William T. Groups Singapore, October 20, 2012
Great Location with Friendly and Cheerful Staff

Great Location, near West Lake. Friendly and Cheerful Staff
Hotel under renovation with registration counter at Level 8 - however only a Chinese language sign available. First room given had a faulty safety box, and hotel unable to provide safety box at reception - so a different room. Next room had a working safety box - but faulty air conditioning - can only heat. Realized only after we got back from sightseeing, fortunately with window open was OK. Location is great, near West Lake and great shopping and eating places. Staff friendly and helpful to suggest eating and sightseeing spots.
Sightseeing/Attractions Tip: Go for a hike with towering trees into the hill at north of West Lake. Walk along the wset wall of Yue Fei Temple to Baochu Pagoda - great hike.
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Carol N. Business travelers United States of America, October 18, 2012
Terrible Hotel

Good Location
The room was small, stuffy, hallways worn and dirty- I doubt I'll ever get a refund but we left after one night and found a terrific hotel one block away- about 20% more expensive and 500% better.
Hotel Feature Tip: Merchant Marco Edgelake Hotel is terrific!
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Kathrina A. Groups Philippines, July 22, 2012
Hotel stone throw away from West Lake, Hangzhou

Nearby Westlake, Bus station just across the hotel, Many shopping malls around
The location is very convenient going to/from the different areas in Hangzhou. The room is okay but the toilet is very small.
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Daniela T. Couples Chile, July 7, 2012
location is good

near all
good hotel but nobody speaks english. Its better than the Ramada and a bit cheaper
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Matthew S. Solo travelers United States of America, June 23, 2012
Fantastic Location by West Lake

Proximity to West Lake
For the money, this is a great value. You are literally 2 blocks from West Lake and the hotel itself is very nice. I walked from this hotel to the Zhang Yimou show around the other side of the lake. The rooms are nice and the hotel has nice amenities. The only downsides I experienced were that the mini bar in the room wasn't turned on so when I tried to grab a cold beer upon arrival I was disappointed. Also, they don't have wireless internet. You can use Lan Line in the room, but that was all. Overall, I highly recommend.
Sightseeing/Attractions Tip: Walk around West Lake, take a boat out, see the Zhang Yimou show
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Mohd J. Business travelers Malaysia, June 17, 2012
Great location but small room

Walking distance to West Lake.
Breakfast is not provided.Prompt response towards customer complaints.
Restaurant Tip: For the muslim, HALAL food is not a problem. There is HALAL restaurant near to the PHOENIX Mosque.
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Kuan H. Business travelers Malaysia, December 20, 2010

the overall performaance of the hotels is fine, it is clean, good kind ppl, nothing else to comment,cool. nice, near to trading centre, convenient, nice, beautiful, beautiful lobby, nice tiles, walls, bathroom, ppl, food, good, good overall performance, i like, good 4 shopping area, televisionis very very very good, fun inside to stay
Shopping Tip: good location for shopping
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Mariano L. Couples Philippines, October 29, 2010
reasonable price

near West Lake
The possitive point of the hotel is located just 10 minutes walk from the West Lake in a straight line. But there is no good restaurant to enjoy good food. We had to enjoy foods outside by eating in West Lake Lou Wai Lou Restaurant that was located in Gu San Road right within the West Lake. The foods there were just excellent. No wonder it is very diffi- cult to get a table there not unless you make reservation at least one day in advance. The worst condition of the hotel is that it did not provide heater. During our visit the temperature dropped and we were freezing inside the room. When ask the reception personnal to provide us with hot air condition, the answer was the local government of Hangzhou does not permit them to open hot air condition at this time of the year, since it is not year winter. To me this is just not true or I do not believe their excuses.
Travel tip: not much to expect
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What's nearby?
  • West Lake.

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Customers like this hotel for:
Nearest transport:
  • Hangzhou Train Station (1.8 Km / 22 min walk)
Area recommended for:
  • culture
  • restaurants
  • sightseeing
Distance to airport:
  • Hangzhou Xiaoshan International Airport (26.0 Km)
Customer comments:
  • "Cheerful staff" , "Great location" , "Reasonable price"
Top attractions in the area:
  • Wushan Night Market (0.4 Km / 5 min walk)
  • Westlake Yintai Shopping Mall (0.7 Km / 9 min walk)
  • Nanshan Road Bar Street (1.1 Km / 14 min walk)
  • He Fang Street (1.3 Km / 16 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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