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More about this hotel:
    Nearest transport:
  • Hangzhou Train Station (1.8 Km / 22 min walk)
    Area recommended for:
  • culture
  • sightseeing
  • restaurants
    Distance to airport:
  • Hangzhou Xiaoshan International Airport (26.0 Km)
    Customer comments:
  • "Cheerful staff", "Great location", "Reasonable price"
    Top nearby attractions:
  • Wushan Night Market (0.4 Km / 5 min walk)
  • Westlake Yintai Shopping Mall (0.7 Km / 9 min walk)
  • Nanshan Road Bar Street (1.1 Km / 14 min walk)
  • He Fang Street (1.3 Km / 16 min walk)

Note: Distances are measured as a straight line.

Xinqiao Hotel

226 Jie Fang Road, West Lake District – Hubin Area, Hangzhou, China 310001

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Features of Xinqiao Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • tours
  • vending machine

Sports and Recreation

  • sauna


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English

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Hotel description
A pleasant stroll from the West Lake, this elegant hotel puts guests close to nature and right in...see more A pleasant stroll from the West Lake, this elegant hotel puts guests close to nature and right in the middle of Hangzhou’s downtown shopping area. Situated in a hub of shopping and transport, Xinqiao Hotel allows guests to walk down to the lakeside Hubin Park within minutes. Those content to keep walking will also encounter Hangzhou Stele Forest and the eternally romantic Melting Snow on Broken Bridge. At night, travelers in the mood for socializing can head to lively Nanshan Road for evening drinks and live music. The hotel offers 381 tasteful guestrooms of 4-star quality. Each unit is readily equipped with modern amenities such as an in-room safe, satellite TV, and complementary wireless Internet access. The hotel also includes several recreational facilities such as a gym, sauna, and an excellent restaurant with 24-hour room service for added convenience.
Hotel policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (31)

Business travelers (8)

Couples (12)

Solo travelers (5)

Families with young children (1)

Families with older children (2)

Groups (3)

Very good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (31)
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suthas D. Families with young children
Thailand, April 27, 2015
the workers should be more profasional .

very good location, service very poor, worker not friendly. room air condition not working properly. other ok.
Lim C. Couples
Malaysia, July 23, 2014
Good location and value for money

Nice, clean and comfortable
This hotel is much much much more better than SSAW hotel which is also on Jiefang road. Very near to Westlake and very convenient. Never regret to change to this hotel and will come back again.
William T. Groups
Singapore, October 23, 2012
Great Location with Friendly and Cheerful Staff

Great Location, near West Lake. Friendly and Cheerful Staff
Hotel under renovation with registration counter at Level 8 - however only a Chinese language sign available. First room given had a faulty safety box, and hotel unable to provide safety box at reception - so a different room. Next room had a working safety box - but faulty air conditioning - can only heat. Realized only after we got back from sightseeing, fortunately with window open was OK. Location is great, near West Lake and great shopping and eating places. Staff friendly and helpful to suggest eating and sightseeing spots.
Carol N. Business travelers
United States of America, October 21, 2012
Terrible Hotel

Good Location
The room was small, stuffy, hallways worn and dirty- I doubt I'll ever get a refund but we left after one night and found a terrific hotel one block away- about 20% more expensive and 500% better.
Kathrina M. Groups
Philippines, August 01, 2012
Hotel stone throw away from West Lake, Hangzhou

Nearby Westlake, Bus station just across the hotel, Many shopping malls around
The location is very convenient going to/from the different areas in Hangzhou. The room is okay but the toilet is very small.
Daniela L. Couples
Chile, September 13, 2012
location is good

near all
good hotel but nobody speaks english. Its better than the Ramada and a bit cheaper
Matthew S. Solo travelers
United States of America, June 28, 2012
Fantastic Location by West Lake

Proximity to West Lake
For the money, this is a great value. You are literally 2 blocks from West Lake and the hotel itself is very nice. I walked from this hotel to the Zhang Yimou show around the other side of the lake. The rooms are nice and the hotel has nice amenities. The only downsides I experienced were that the mini bar in the room wasn't turned on so when I tried to grab a cold beer upon arrival I was disappointed. Also, they don't have wireless internet. You can use Lan Line in the room, but that was all. Overall, I highly recommend.
Mohd J. Business travelers
Malaysia, June 27, 2012
Great location but small room

Walking distance to West Lake.
Breakfast is not provided.Prompt response towards customer complaints.
kuan Y. Business travelers
Malaysia, January 03, 2011

the overall performaance of the hotels is fine, it is clean, good kind ppl, nothing else to comment,cool. nice, near to trading centre, convenient, nice, beautiful, beautiful lobby, nice tiles, walls, bathroom, ppl, food, good, good overall performance, i like, good 4 shopping area, televisionis very very very good, fun inside to stay
mariano L. Couples
Philippines, November 08, 2010
reasonable price

near West Lake
The possitive point of the hotel is located just 10 minutes walk from the West Lake in a straight line. But there is no good restaurant to enjoy good food. We had to enjoy foods outside by eating in West Lake Lou Wai Lou Restaurant that was located in Gu San Road right within the West Lake. The foods there were just excellent. No wonder it is very diffi- cult to get a table there not unless you make reservation at least one day in advance. The worst condition of the hotel is that it did not provide heater. During our visit the temperature dropped and we were freezing inside the room. When ask the reception personnal to provide us with hot air condition, the answer was the local government of Hangzhou does not permit them to open hot air condition at this time of the year, since it is not year winter. To me this is just not true or I do not believe their excuses.

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