Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good



based on 2207 reviews
  • Cleanliness 8.3
  • Facilities 7.6
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 8.0
  • Food/Dining 7.0
Sort by

Kaye M.
Philippines
April 25, 2016
Good
Loved the pool, the room and the location. Although, the breakfast every morning was pretty bland and repetitive.

Paul F.
Australia
April 20, 2016
Okay
Great location but although staff were nice and helpful when asked, they certainly didn't make much of an effort. It just lacked professionalism I expected for the price.

Lars F.
Norway
April 20, 2016
Rustic? Old and run down more like it!
Apart from the location and the friendly staff there is very little good to be said of this hotel. Everything is old and worn out. The air conditioners could not cope with the heat which made for an uncomfortable night. The room was not particularly clean and the shower curtain was even moldy. There is no service staff after 2pm so you cannot get food or even a drink by the pool after that time. With all the good new hotels in the area there is no reason to stay here.

Issara K.
Thailand
April 18, 2016
Nice resort with good location
I revisit this resort again as it was a very nice place. Breakfast was good because they provided some kinds of food which worth enough for money paid (American Breakfast, porridge, and bread and coffee). Ambience was very good as this place was decorated in Thai Lanna style. They played Thai Lanna song during I was having breakfast in the morning. I really liked this traditional moment.

Gotchaparn T.
Thailand
April 17, 2016
Great
Great

Mark A.
United Kingdom
April 17, 2016
Very nice hotel
Lovely Thai style hotel in the heart of Nimman the staff were awesome even setting up an area so our daughter could play her first Song Kran

Yao W.
China
April 05, 2016
near ninman road
surrounded by trees, very peaceful

Jarintip D.
Thailand
March 31, 2016
Some aspects to be taken seriously
First of all I would like to make this clear: Yantarasri resort is Not a bad hotel. It would be unfair to claim this, as a hosptality buisness is not only about overall environment? but also the customer service provided by the staff, the food and beverage service and the way problems are solved for the guest as they arrise. Having said that, it is also uforgivable for a 4 star rated hotel resort to provide conditions such as mosquitos in the room, dead mosquitos on the walls, floor and bathroom faciities etc etc. For as much as it is understandable that the cause of this is due to the oppolent and luxurious garden that surrounds the complex, this cannot be taken as an excuse not even from 1 star units. Staff needs to be made more aware of this issue in order to stop leaving the doors open when cleaning the rooms, or even the windows on the top floor hallways. Even the windows are closed the bugs still are comming in since there is absolutely no isolation (or the one there is, seems to be uselessly damaged). Anyways, having said that it is also to point the fact that the breakfast buffet is indeed a complete different level, and if not an absoulte success it is definetely a big Homerun for the House. Overall the friendly warm welcoming staff will melt your heart, although again if someone doesn't speak properly english then a superior manager should at least accompany him/her to the guest to ensure there is an open and fluently encouraging dialog, without translation/ understanding issues. Please do not take this critic as an impolite act of selfishness for not understanding your position, as you need to bare in mind that a customer is not the same as an invited guest. There is a minimum service expectation which is standard for any level of hospitslity industry that must meet the criteria for the entire stay.

KAN H.
Macau
March 31, 2016
Convenient and comfortable
The location is near to airport, also near the city, easy to find restaurant and supermarket.

Sebastian M.
United Kingdom
March 28, 2016
Lovely Stay
The staff couldn't have been more helpful, the room was really nice and the general feel around the hotel was very relaxed and pleasant. Breakfast wasn't the best but there was a really good breakfast place at the bottom of the road so not a problem.