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Recent customer comments

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Very good



based on 153 reviews
  • Cleanliness 7.6
  • Facilities 6.0
  • Location 8.6
  • Room Comfort/Standard 7.8
  • Service 7.5
  • Value for money 7.6
  • Food/Dining 6.9

LI B.
Hong Kong
October 14, 2015
nice hotel
good location, nice room, staff friendly
it is a hotel just near Yokohama station from where you can travel to anywhere easily

WAI Y.
Hong Kong
October 01, 2015
a quiet stay in a busy city
price, cleanliness, food
nice enough

Carel C.
Singapore
August 25, 2015
old hotel
location and staff
Old hotel in a good location

yoshitaka T.
Japan
June 13, 2015
Good
Clean. Silent GentilVery
Nice

yoshitaka T.
Japan
June 10, 2015
Good people
Clean comfort gentil
Good

ma. L.
Philippines
May 25, 2015
Customer care is evident!
Customer care, location, people
An English-speaking staff member .made our stay at the hotel one to remember. (Sorry, forgot her name, but we took her photo). Location is perfect for business travelers who need to eat and shop a little outside of business work. Buffet breakfast offers adequate choices. Despite its age, hotel is clean and well-maintained. Standard rooms are wider than usual Japanese hotels that are centrally located. Free wifi is good. After walking around, cold juices at the lobby is a welcoming sight.

YunYun X.
Singapore
May 20, 2015
Business hotel with the added touches!
location, cleanliness and friendly service
Pleasant stay overall. My stay exceeded expectations of a small business hotel. The ammenities provided in the room such as bath robes, bed slippers, refreshening sprays were nice touches to a simple cosy room. I was placed on the smoking floor but my room had no remnant odours. Internet in room only, was stable and effective for streaming. The hotel is ideally located with restaurants, convenient stores around n Starbucks for WiFi while you wait for check in time...many pluses and will return without a doubt I ever at yokohama again.

Hannah C.
Taiwan
April 30, 2015
Good Value for your money
location, value, friendly staff
Very pleasant, although the room is small, but it's nice and clean. Convenient location, breakfast was good too!

ian B.
Australia
March 22, 2015
lovely hotel,in a good area,
staff helpful and very pleasant,ease of booking in and on leaving,
comfortable beds,nice size rooms,a short train ride from the nearby station down to the port area and the huge number of items to view and stroll around..

Cheryl M.
United States
January 21, 2015
HOTEL KOKUSAI
DINING OUT, COMFORT AND CLOSE TO THE TRAIN STATION FOR COMMUTE TO YOKOSUKA
EVERYTHING WAS FINE EXCEPT THE COMPUTER JACK UNTIL YOU FOLKS FIXED THE PROBLEM.