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York Hotel

21 Mount Elizabeth, Orchard, Singapore 228516 (Show on map)

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Area: Orchard Number of Rooms: 407

Recent customer reviews

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Good

7.5

from 9621 reviews

Value for Money
7.3
Location
8.2
Staff Performance
7.5
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (9621)
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Chandy Y. Couples United States of America, July 9, 2013
Big room but poor staffs performance

next to shopping center, affordable price, large room
5.3
We arrived late at night and no one came to help get our luggage at the door until we came to the check-in counter, then there a guy who come to get our luggage to the room.
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Connie Y. Families with older children Singapore, July 9, 2013
Good size room for 3 persons

Good location, major shopping malls nearby, provide good size triple room with 3 beds instead of extra roller bed.
7.7
Overall experience was good. Only drawback: Climbing the small flight of stairs to the hotel entrance/lobby with huge and heavy baggage proved to be a slight challenge.
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Adrian D. Solo travelers Malaysia, July 9, 2013
Great stay at a rasonable price

Friendly Staff, Clenliness, Fast Service
7.7
Although arrived before check in time, (got the room at 2p.m) the staff happily checked us in. It was done very efficiently
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Christine L. Families with young children Australia, July 9, 2013
great hotel, friendly staffs, large rooms

large rooms, clean and nice
8.7
we had a great time, it was overall a great hotel, a little pricy
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Ervin P. Couples Indonesia, July 8, 2013
Rather good location

Location. Location. Location
5.7
As mentioned, it is actually close to orchard road, but the terrain is rather inclining - for those not so fit (or carrying lotsa stuff after shopping), walking up to the hotel might be a bit tiring. Otherwise, it is fine. The staffs were not the best that I have met to date, but still on the acceptable side.
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Lujie C. Business travelers China, July 8, 2013
Big comfortable room

big room, good pool, close to MRT
7.7
big room, good pool, close to MRT, nice city area, friendly staff
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Khanh L. Families with young children Vietnam, July 7, 2013
Nice holiday

clean, right behind orchard road, comfortable
7.7
Feel comfortable an happy. Staff was friendly and ready to help when i need. My little 1 year old son enjoyed his bed so much
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Sylvia S. Families with young children Indonesia, July 7, 2013
Best good and thw best

Best best best
8.3
The stay is good the rules are bad. Need more flexible with tge check out time otherwise might want to consider ataying at other hotel
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Rianto K. Families with young children Indonesia, July 7, 2013
Memorable and comfortable

Large room, good bed, easy access to transportation and shopping area
9
It was nice to stay in this hotel. The hotel room is big. The twin bed room that we booked is comfortable for family with two children. Easy access to shopping area and public transport. Lots of local food and cheap food court nearby.
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Chininta S. Solo travelers Indonesia, July 7, 2013
Neutral; very poor staff performance

Affordable price, within walking distance to tourist area, free internet access
4
I would not categorise the hotel as value for money; it is more you get what you pay for. It does not advertise itself as a budget hotel however, level of service is at par with such. Staff are not attentive and not helpful at all even on basic requests such as late check out/early check in. Replacing them with an automated reception for check in/check out would probably would save cost for the hotel and does not lessen the level of service at all. Location within walking distance to Orchard Road, not exactly very close, 5-10 mins walk to Paragon/Lucky Plaza. Since it is not on a main road, it could be difficult to get a taxi. For time sensitive trip (eg to the airport), patrons may have to call for a taxi ($8.00 for advance bookings). Lugging your bags to the nearest MRT to get to the airport is not advisable for people with large/many suitcases.
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Customer Reviews - York Hotel, Singapore

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