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York Hotel

21 Mount Elizabeth, Orchard, Singapore 228516 (Show on map)

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Area: Orchard Number of Rooms: 407
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
8843 reviews

Value for Money
7.3
Location
8.2
Staff Performance
7.5
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (8843)
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Per R. Couples Denmark, November 28, 2012
Nice enough hotel, but long way between smiles

Location
6
Stayed for only one night but couldn't help noticing how dour the staff generally came across. The receptionist was very little serviceminded when free Wi-Fi was discussed. On Agoae it clearly states that free internet is included, but the hotel insisted to check this fact with Agoda. Agoda subsequently paid for the access! The breakfast was fair, but again, the smiles were missing and the staff seems to be miserable!
Hotel Feature Tip: Check the free internet and get it confirmed before arrival!
Alexandra T. Solo travelers Indonesia, November 28, 2012
Convenient location around orchard at lower rate.

Convenient location
6.3
I am now wondering when l book through Agoda, do we get second graded room? I landed from Penang, tired at around 23.00 , was offered a room at the basement, at the most corner of the swimmingpool, dimly lighted, eerie, have to wAlk under the rain and after all , l dont resemble a swim sport person. Although the reception claim this is a cabana room, ( not sure what it meant) , l am totally shunned by the room location. It is humid to walk to, it is at very end corner, eerie, dark n next to the garbage room to walk by. I eventually got a proper airconditioned room. I suggest if you wish to give a room by the pool like that, you better compare yourself with the Mulia Bali, villa side, then you are eligible to say, that your room is a cabana or whatever you wish to highlight it to be. But l repeat it again, that room that you gave me, was an inn, not a hotel room.
Hotel Feature Tip: Close to medical hospitals
Jit H. Solo travelers Singapore, November 28, 2012
good hotel

room
6
the hotel is good and the stuff is friendly. The security of the hotel is good too as the lift to flooring is control by card access. The breakfast they serving is good too and the stay is good
Lee V. Business travelers Malaysia, November 26, 2012
nice hotel at convenient location

strategic location at orchard road
8
This is our second time here this month. Highly recommended for those coming to Singapore for shopping as it's just within walking distance to orchard road shopping centres. Great night life environment as it's very busy street and full of great restaurants nearby. The staff are very helpful and the room is great with all the facilities you need. Thumbs up.
Lee V. Business travelers Malaysia, November 26, 2012
great hotel with helpful staff

great for potential shoppers
8
Highly recommended for potential shoppers as it's just within walking distance to orchard road shopping centres. You can find a lot of restaurants nearby with various varieties to choose from. The staff are very helpful and the room is great and spacious with all the facilities you need. Very convenient public transport just few minutes away. The night life is great with busy street especially christmas time.
Kiran O. Business travelers Ireland, November 26, 2012
great hotel in a very central location with helpfu

central location for buisness and leisure
8.7
a charming small hotel with very generous room size and facilities. to be recomended for everyone. very helpful staff and nice pool to relax esp after a days shopping or buisness appointments.
Sightseeing/Attractions Tip: only asbout 150 metres from orchard road.
Chandy Y. Groups United States of America, November 26, 2012
Great location with Great Price

Lovely hotel, good price
8
We love staying at this hotel. Great walking distance to Paragon mall and Mt. Elizabeth.
Sian S. Couples Australia, November 26, 2012
Great customer service, genuine warmth...

Reception staff greeting you by name and free upgrade
8.3
We had a wonderful stay (albeit brief) last week, the reception staff (Neena) greeted us by name, gave us a swift check in and upgraded us which was a delightful surprise. The only downside (and I hate to be picky) is the breakfast buffet is not a great standard of quality and we had breakfast outside the hotel.
Restaurant Tip: Takashiya Food Hall is a great spot for a bite to eat and just across the road from the hotel.
Thi M. Families with older children Vietnam, November 26, 2012
Good service and big room

Friendly and helpful staffs
7.3
I enjoyed my stay here! Peaceful - very near to the center shopping malls and biggest casino in Singapore.
Sightseeing/Attractions Tip: Good location, easy to get to orchards and marina bay where you can find lots of malls and biggest casino in Singapore!
Hendrik .. Couples Indonesia, November 25, 2012
Great Location, Clean Room

The location of this Hotel is very strategic
8
For you who like to shop, this Hotel will recommended for you. The location is at the central of Shopping area, Orchard. you just need to walk 10 mins to reach the Orchard Road.

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Customer Reviews - York Hotel, Singapore

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