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Zephyr Hotel

No 4-6 Ba Trieu Street, Hoan Kiem District - Opera House, Hanoi, Vietnam (Show on map)

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"Bad attitude staff and manager, Good location, Clean Room..."

  • Truong, Vietnam
  • December 16, 2014
  • Area: Location: Hoan Kiem District - Opera House
  • Rooms : 44
  • Free Wi-Fi

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Room Types
Max
Rates
Superior Double Bed
Superior Twin Bed
Superior Double Bed
Superior Twin Bed
Deluxe Double Bed
Deluxe Twin Bed
Deluxe Twin Bed
Deluxe Double Bed
Zephyr Suite Double
Zephyr Suite Twin Bed
Zephyr Suite Double
Zephyr Suite Twin Bed

 

When would you like to stay at this hotel?


Photos of Zephyr Hotel

Zephyr Hotel Hanoi - Suite Room
Suite Room
Zephyr Hotel Hanoi - Suite Room
Suite Room
Zephyr Hotel Hanoi - Deluxe Room
Deluxe Room
Zephyr Hotel Hanoi - Deluxe Room
Deluxe Room
Zephyr Hotel Hanoi - Superior Room
Superior Room
Zephyr Hotel Hanoi - Deluxe Room
Deluxe Room
Zephyr Hotel Hanoi - Deluxe Room
Deluxe Room
Zephyr Hotel Hanoi - Suite Room
Suite Room
Zephyr Hotel Hanoi - Superior Room
Superior Room
Zephyr Hotel Hanoi - Deluxe Room
Deluxe Room
Zephyr Hotel Hanoi - Hotel Exterior
Hotel Exterior
Zephyr Hotel Hanoi - Restaurant
Restaurant
Zephyr Hotel Hanoi - Restaurant
Restaurant
Zephyr Hotel Hanoi - Restaurant
Restaurant
Zephyr Hotel Hanoi - Restaurant
Restaurant
Zephyr Hotel Hanoi - Restaurant
Restaurant
Zephyr Hotel Hanoi - Artz Cafe
Artz Cafe
Zephyr Hotel Hanoi - Artz Cafe
Artz Cafe
Zephyr Hotel Hanoi - Artz Cafe
Artz Cafe
Zephyr Hotel Hanoi - Artz Cafe
Artz Cafe
Zephyr Hotel Hanoi - Reception
Reception
Zephyr Hotel Hanoi - Room Facilities
Room Facilities
Zephyr Hotel Hanoi - Room Facilities
Room Facilities
Features of Zephyr Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

babysitting

bar

bicycle rental

business center

car hire

car park

coffee shop

concierge

currency exchange

elevator

express check-in/check-out

family room

laundry service

luggage storage

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

salon

smoking area

tours

 
Sports and Recreation

fitness center

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

English

Vietnamese

 

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Sale ends soon!

The Zephyr Hotel boasts an unparalleled inner city location providing easy access to many key attractions and major transport links. The hotel features extra amenities and services set in stylish and charming surroundings. Guests can enjoy fine dining at an inspirational restaurant serving Asian and Vietnamese cuisine which caters to outstanding conference venues providing the perfect setting for any occasion. The hotel offers 40 finely decorated and spacious guestrooms, each configured with modern amenities to ensure a pleasurable stay. Recreational pursuits include a state-of-the-art gym complex. For your reservation at the Zephyr Hotel, simply submit your requested dates below and complete our secure online booking form. The Zephyr Hotel boasts an unparalleled inner city location providing easy access to many key ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
30 USD

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Number of Floors
8

Number of Rooms
44

Room Voltage
220


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.2

from 260 reviews

Value for Money
7.9
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (260)
Truong D. Business travelers Vietnam, December 16, 2014
Never Stay Again

Bad attitude staff and manager, Good location, Clean Room
6
Never stay again is what I told the manager. The room is nice and hotel is at good location. But the attitude of manager and staff was so bad. If I the owner, I will fire them all. I hired 5 rooms and how come they let me and my partners stayed on the street to wait for taxi to airport, and the funny thing is that there was an airport taxi waited next to us, but they prevented us to use. Finally, they called another normal taxi for us to go to airport and we had to pay more and of course, when we left, the airport taxi still be there to wait. Why they can not let us use that taxi and call another come to replace? And how come they let us wait on the street to earn chill wind without any nice words. I called the manager and made me more angry because she said she saw all and we were worth to earn that. Agoda, plz talk to the owner. Should fire Ms. Hang who is the manager I called. Just nice word and things will be fine. Thanks.
Cornelius M. Solo travelers United States of America, November 28, 2014
location

LOCATION BREAKFAST CLEANLINESS
7.3
I have previously stayed at this hotel, a few years ago. It seems to me that the service has considerably declined. After requesting directions to find a pair of shoes, and confirming them with a different person at the front desk, I arrived at my destination only to find a warren of offices. The address I was given was a Ebay location. I mentioned this to the front desk staff only to be dismissed with a sorry and a smile. Not only did the jaunt cost me $10 US, but also a morning out of a stay.
Han S. Business travelers Singapore, November 24, 2014
good stay, value for money

location, price, fruits in room
8
Great time in a hotel that is close to the lake. I managed to go for a short exercise around the lake every morning. The fruit platter in the room is recommended. There is a variety of fruits during the 3 days of stay. Worthy for money. I will come n stay with them again.

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Customers like this hotel for:
Nearest transport:
  • Hanoi Railway Station (1.0 Km / 12 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.0 Km)
  • Noi Bai International Airport (21.8 Km)
Customer comments:
  • "Excellent buffet breakfast" , "Fast wifi" , "Lovely rooms"
Top attractions in the area:
  • Pho 24 Vietnamese Restaurant (0.2 Km / 3 min walk)
  • Museum Of Vietnamese Women (0.3 Km / 4 min walk)
  • Hoan Kiem Lake (0.4 Km / 5 min walk)
  • Hanoi Cathedral (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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