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阿南塔拉东方红树林水疗酒店 (Anantara Eastern Mangroves Hotel & Spa)

P.O. Box 128555, Sheikh Zayed Street,, 阿布扎比, 阿布达比, 阿拉伯联合酋长国 (显示地图)

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原名 : Eastern Mangroves Hotel & Spa Abu Dhabi by Anantar
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所在区域: 阿布扎比 客房数: 222

住客们对这家酒店的点评

选择游客类型

 

优秀

8.9

来自121份点评

性价比
8.6
位置
8.7
服务
9.0
环境和清洁度
9.4
客房舒适度
9.4
餐饮
8.4
全部点评 (121)
排序:
Johannes R. 夫妇 South Africa, 2014年10月11日
Average Hotel

The best three things about this hotel was the Food, especially the Thai restaurant, the Pool Side service, and the Spa Treatment
7
The hotel itself looks great, arabesque style, with good interior decoration. The reception was good and the service was great until we arrived in our room. The room looked good, the only problems we found with the room was the pillows, there were other pillows available, but at an additional cost. Also one of the wine glasses were dirty, for the rest, no problem. The buffet dinner around the pool was good, food was good, but waiter knowledge lacked from one to another, when asking a question, you would get one answer, when asking the same question to another waiter, it would be a different answer, they also took long to replenish the food when it ran out, so some types of food you you could not have more of, or some not at all, and when asking when it will be available, you keep getting told "it's coming". In the morning when going down to the pool, passing through the reception lobby, we greeted two female staff members who were standing there, supposedly welcoming new guests, and they looked at us without a word or a smile in return, we found this a bit rude. Once we got to the small but cozy pool area, we enjoyed a nice day on the sunloungers while receiving great service from the pool are staff. The roof top bar is nice, but again the waiter service is not the greatest. We had treatments at the Spa, the spa itself is not the best, the layout is not great and the interior decor and ambiance is non existant. Luckily the treatments themselves were excellent! We had dinner at the Thai restaurant, and although the ambiance is not the greatest, the service as well as the food was fantastic! So to sum up our stay, other than the two rude ladies, and the not-so-knowledgeable waiters (and i don't mean all), the service was good, and the food was good. Activities are limited, but the pool is small but nice, a nice quiet hotel. We will however not be returning as we found it to be just an average hotel, with nothing special to offer.
Alana H. 家庭及年幼儿童 Australia, 2014年10月8日
Not worth the money...

The buffet breakfast
4.7
I had spoken to staff earlier in week to see if I could get early check in as we were checking out early and no one could answer. They said they would get back to me- they never did. When driving from Dubai and ringing for directions- no one could give us clear directions. I also rang in advance for a baby cot or should I bring my own travel cot, they said they have. When we got there it took more than 3 hrs to secure one and have it bought to room. It was dusty and broken. I booked an executive suite and got told on arrival that we couldn't come into the business lounge with the baby. So what was the point???? The pool was also very small for the amount if guests who were staying there. We asked to have room tidied at 7am (rubbish taken, room service from night before) and we came back to room at 11am for baby nap and room not been touched. Same happened at check out... Not impressed.
Shaveer H. 夫妇 South Africa, 2014年10月7日
disappointing stay

clean room, good gym
6.3
Really disappointed, nothing close to 5star service. Incompetent staff. Definitely would not recommend the in house restaurants. Ingredients offers a variety of foods of which many dishes are not fit to be served. Food poisoning on first night. Definitely not a relaxing or romantic getaway.
Sumaya H. 夫妇 United Arab Emirates, 2014年10月1日
Relax

Relax clean view
9.3
Jean G. 夫妇 Philippines, 2014年9月27日
Amazing stay

Swimming pool, room, restaurant
9.3
all was good except for poor wifi connection
Juliane J. 团队游客 United States of America, 2014年9月27日
best hotel in UAE

Price, Staff and Hotel
10
This is by far the best hotel in the UAE. I love it here and always look forward to going back
Ahoud A. 夫妇 United Arab Emirates, 2014年9月20日
great

all good ..
10
Michael L. 单行旅客 Canada, 2014年9月15日
the Kasara room is worth the extra money

Kasara staff, concierge Nabi, valet
9.7
excellent all round - well done.
Faisal A. 夫妇 United Arab Emirates, 2014年9月12日
Fantastic Suite

Value of money , Huge and luxury suite , view
9.7
Amazing , like it
Dale B. 商务旅客 Canada, 2014年8月26日
Great hotel

bed, swimming pools, sarff
9
My stay was great I recommend anyone to stay there if your here on holiday. I was here in business and consistently need to travel into the heart of Abu Dhabi, it wasn't a long or painful ride but it was an im convenience, but i felt that the hotel experience ws well worth the worth it

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