SM Advantage/ BDO Rewards
保和椰子棕榈度假村 (Bohol Coconut Palms Resort)
Aba-a Street Laya, Baclayon, 巴克拉永, 薄荷岛, 菲律宾
当您来访巴克拉永时，保和椰子棕榈度假村所提供的优质服务与高品质住宿将带给您宾至如归的享受。 在这里，旅客们可轻松前往市区内各大旅游、购物、餐饮地点。 从酒店到市内几大地标相当方便，例如乌贝农业公园。
相信保和椰子棕榈度假村酒店的周到服务和一流设施会让您此行终生难忘。 酒店拥有一系列特色服务，例如：无线网络(公共区域), 酒店/机场接送, 会议设施, 家庭房, 餐厅。
走进34间舒适客房之一，好好享受如部分客房提供的空调, 卫星频道/有线电视, 冰箱, 淋浴设施等设施，将一天的烦恼与压力抛之脑后。 酒店的娱乐设施相当齐全，包括室外游泳池, 游泳池(儿童)。 保和椰子棕榈度假村是来巴克拉永探索城市魅力，放松身心的理想住处。
Not nice experience
close to the road from where you can get a public transportation, breakfast included
Firstly I would like to point out that pictures are totally misleading and you do not get what you payed for. Breakfast was ok, they offered you coffee with rice,fish and eggs. The staff is not friendy, they do not speak good english and they did not wanted to help us, when we needed assistence. We had to wait very long to check in and the pool is very old and needs to be repaired. The standard room was very,very small but it was clean. The price is overrated and on agoda they offer almost no discout compaired to price you pay if you book with them.All in all old hotel that needs to be repaired and employ some friendly staff or lower the prices. Not worth the money.
family room was stinky
It looks nice outside. A good tourist guide,
This hotel is not worth the price you paid for. Bad family room, stinky, rooms needs renovation, our windows was broken and they let us pay. My cousins room the doorknob was broken and they was locked in, they transferred 3 times. Watchout to make transport deal (rent a van) because the owner take advantage at the end...very poor attitude!!! But thanks to Tatang and Ronald (driver).
relaxing, my kids enjoyed it
swimming pool, clean rooms, relaxing environment
Average hotel, no hot water, plumbing problems
Swimming pool is huge, clean
located on the beach in baclayon, about 15 minutes from tagbilaran and 30 minutes from panglao's alona beach. the plumbing was not working in the rooms -- toilet would not flush, several water leaks in the bathroom. we had "dinner" in the restaurant. from the full-page menu, all they had was pancit.
no clue about online registration
the pool is very nice
when we got to the hotel they had no idea about our reservation. Because it was in the evenings and they could not call the main office they were reluctant to let us check in. However, after showing our online email and 15 minutes of discussion we were shown our room. 2 days later when we tried to check out we were unable to because they claimed they have not received payment. I requested a receipt from agoda, not good enough they wanted us to pay a room in cash before we could checkout. Then They wanted me To call agoda. When I try to explain that it was their response ability to contact agota. They Told me ThaT The main office did noT know how To do that, this after 4 phone call to the main office. Finally aFter 2 and a half hours and a couple more phone calls and maybe providing the address and phone number for agoda. they had knowledge that they had been paid and let us check out without paying again. No apology was giveN for all this hassle and their attitude seems to be the winner trying to do some kind of a scam. I will not be staying there anytime soon and I hope to go to that something about this kind of bad customer service.
Pricy for what the place was
Staff very helpful to a point
We stayed one night in a standard room but it was very small and the reception on tv was bad,no toilet seat on toilet,bed was hard,and wash basin loose on floor. So we upgraded to bigger room and still no toilet seat or reception on tv. Asked for tv and toilet seat was told only that cable co. was called and that it was not fixable. But was offerd other room where reception was good?????? when we tried to pay the extra amount we owed thier credit machine couldn't get signal on phone line or something was told. I certainly can't see 5200pesos per night for thier suite in the newer section. I will commend the waiter and cook in resturaunt.
the location of the resort is ok when you want to go around tagbilaran and baclayon. but it's not a comfy resort if you want to rest on it for a whole day. the pool 'looks' ok, but it seems that it haven't been cleaned for days.
They were so accomodating and courteous.
We had a nice stay. The place was nice and peaceful..
to be avoided
nice garden during daytime, large pool if water would be clean
This hotel was a real mistake. It is situated along a busy road and nothing is accessible on foot from there on. The garden is nice, but apparently not nice enough to be illuminated at night: all is dark! Maybe because we were of the very few, if not the only, guests. Although the ocean is just across the busy road, you cannot access it. The hotel has a vocabulary of its own. We booked a “deluxe” room. But the “deluxe” room is so small that you can hardly fit your suitcase in there. The bed is against the wall. I wonder what a “standard” room can be. We upgraded to the “suite” room which was nothing more than a standard room in any other hotel. Traffic noise was so loud that you sometimes could not hear the television, if you could see the channels to start with. The signal was bad. The pool is indeed very large, but it was poorly maintained. The water was not clean! Staff did not do anything to take at least the floating leaves out. They occupied the common area. When you lay down at the pool side, you can even smell the fumes from the nearby passing trucks and cars. Furniture like seats and beds looked dirty. Half of choice of breakfast was not available. If you want tea instead of coffee, bring your own! What ever was served was in small portions. The staff at the reception was polite, but certainly not friendly. When I specified that I needed to pay for one extra egg taken at breakfast, listed for 10 pesos but not appearing on the bill, the lady wanted to check the price! Matter of confidence. This hotel does NOT deserve the qualification as '”resort”.
Away from the city and the beach
We checked in late around 7pm and noticed right away that the place is quite secluded, the nearest town is miles away, and there's no beach around the area. Apparently, we were the only occupants at that time, but this is okay as we can use the pool to ourselves. I've read in a previous review that the rooms are small so i upgraded the standard room to deluxe, we occupied 3 deluxe rooms at that time. Still the room is small, with double sized bed. The free breakfast is disappointing, served with instant tapa, 2pcs (2x2" in size, very thin), one egg, instant coffee. other option is 2pcs small longganisa. We prefer to stay in the city next time, or at Panglao Island.
保和椰子棕榈度假村 (Bohol Coconut Palms Resort)