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全部點評 (1029)

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優秀
8.7
來自1029份評價
酒店衛生及舒適度
8.9
設施
8.8
位置
8.8
客房舒適度
9.0
服務
8.9
性價比
8.7
餐飲
8.2

8.3 utami S.
France
2013年9月12日
Luxury, old style
Grand vintage feel, big rooms, beautiful gardens
Loved the hotel's old charm. And its grandiose state. it is nice to see that they have been able to maintain it and not let it fall into disarray even after all these years without the Mandarin flag. The rooms are perfectly clean and well maintained. Would avoid having a wedding on Saturday AM in the gardens as this disturbs the hotel guests. The food is pretty bad, both the western and the Indonesian. And the phones need to be changed, they smell. And the hot water maker was broken.

8 utami S.
France
2013年9月12日
Grand ol' hotel
The grand and vintage ambience, beautiful gardens, big rooms
Loved the hotel's old charm. And its grandiose state. it is nice to see that they have been able to maintain it and not let it fall into disarray even after all these years without the Mandarin flag. The rooms are perfectly clean and well maintained. Would avoid having a wedding on Saturday AM in the gardens as this disturbs the hotel guests. The food is pretty bad, both the western and the Indonesian. And the phones need to be changed, they smell.

7.7 Stephanie B.
United States of America
2013年9月8日
Historical hotel in the heart of Surabaya
Clean room, beautiful gardens, internet available
My stay was very nice. I booked at short notice and my room was ready on arrival. Fast check-in, friendly staff and a good breakfast. Would stay here again.

9.3 dr J.
Thailand
2013年8月30日
Historic 5 star lives up to reputation
Design, ambience, relaxing

9 Greg W.
New Zealand
2013年9月18日
This is my favourite Surabaya hotel.
Colonial architecture, spaciousness, peaceful garden environment, friendly attentive staff
Majapahit is my favourite hotel in Surabaya. I'll stay once or twice a year. I'll stay no where else! I like the old colonial charm of yesteryear, the gardens and peaceful surroundings. Good pool, gym and bars. Great place to entertain my fellow travelling friends in the garden with refreshments. I simply like the charm of the old Dutch colonial architecture.

7.3 Megan S.
United States of America
2013年10月1日
Nice, but just a little off in a couple areas
The garden, the lobby/bar ambience, the character
The room was pretty nice, just a few little things were off that added up to not quite the luxurious experience that I had expected. The staff seemed confused about a lot of things and service was verrrrrry slow and never quite exactly right (and it wasn't just a language thing as I speak Indonesian); the pool area staff and food/drink delivery was especially bad. The loved sitting and having drinks in the lobbby - it's gorgeous - and one of the new Balinese wines was really nice, but don't count on other options or having well-made cocktails.

7.7 Megan S.
United States of America
2013年10月1日
Nice, but just a little off in a couple areas
The garden, the lobby/bar ambience, the character
The room was pretty nice, just a few little things were off that added up to not quite the luxurious experience that I had expected. The staff seemed confused about a lot of things and service was verrrrrry slow and never quite exactly right (and it wasn't just a language thing as I speak Indonesian); the pool area staff and food/drink delivery was especially bad. The loved sitting and having drinks in the lobbby - it's gorgeous - and one of the new Balinese wines was really nice, but don't count on other options or having well-made cocktails.

7 Yandi T.
Indonesia
2013年8月28日
amazing pool room
cake, pool and garden
the room is very clean and large, my room connecting to pool. pool very small. nice garden but many mosquito.

9 Shirin R.
Netherlands
2013年8月27日
Comfortable, centrally situated
Comfortable surroundings, beautiful gardens, historic, well-kept building
Very relaxing and comfortable. Great historic building. Good airport shuttle

9.3 Angela Y.
Germany
2013年8月27日
luxury and comfortable
historical building, luxury and excellent food and service
Historical building, luxurious and large rooms, big bathrooms, lovely gardens. Excellent breakfast choise. All round excellent