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全部點評 (1373)

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優秀
8.8
來自1373份評價
酒店衛生及舒適度
9.1
設施
8.6
位置
8.5
客房舒適度
8.9
服務
9.0
性價比
8.7
餐飲
8.5

2.3 CHNG C.
Malaysia
2015年2月4日
服 務 很 好 , 物 有 所 值 。 食 物 早 歺 普 通 !
服 務 , 安 靜 , 高 级

10 yenny A.
Indonesia
2015年3月17日
非常的好,服务周到,干净。是值得去住的酒店
服务好
非常好

10 tzeseng C.
Malaysia
2013年8月26日
一觉睡天亮,舒服
性价比算是可以的酒店,干净,服务都好,最重要是方便

10 MING T.
Malaysia
2013年2月23日
服务一流,位置优越,保安良好。
从酒店房间高楼可浏览整个棉兰,开斋节夜间可见烟花敞开。
房间宽敞,厕所宽敞,酒店也为客人准备澡盐供泡澡用,除了澡盆,旁边也有莲蓬花洒澡间,总之舒服中的舒服,床铺也很舒适,干净!楼下餐厅的自助餐也很美味!游泳池在11楼,孩子们玩得不亦乐乎!可步行酒店后面超市买零食或日常用品。方便!进出酒店有森严的保安检查。具体算是安全!

7.2 Christine C.
Singapore
2016年5月31日
Can be better
The stay in JW Marriott Medan is good and yet not so good. The staff is very friendly and great customer service. The sad back is the travel desk. There isn't a travel desk service for the hotel guests. The car service arrangement is not reliable during changing shift. One of the concierge staff doing the wrong thing for asking money deposit in order to secure a car arrangement to Lake Toba. At the end, we wasted our effort to drive for 5 hours to Lake Toba and the driver was not willing to let us visit the island and then drive another 5 hours drive back to hotel. Other than this unhappy experience, the food is great at the cafe and the room is fantastic.

8 Azemi A.
Malaysia
2016年5月26日
Good stay
Good customer service

8 yasser F.
Indonesia
2016年5月25日
Great hotel
Nice

10 Yohanna H.
Indonesia
2016年5月31日
Excellent Place-5Stars for everything
Always love to stay in here

7.6 Wei W.
Malaysia
2016年5月16日
Only 5 star hotel in Medan
THis is the best 5 star hotel in Medan. Hotel was clean and location was central. Security was very tight which is good in places like Indonesia. All taxis were being scanned and bags/goods have to be put through belt detector. Breakfast spread was good with lots of variety. Staff were friendly and helpful.

5.6 Tjhang O.
Australia
2016年5月18日
Lift and room key daily problem, aircond not cool,
Lift and room key keep having problem on daily basis. They keep claiming we put the key close to the phone. On the contrary, we always put it in our wallet. Air conditioner is not cool even after we reported and claimed it has been fixed. Bed sheet was not changed daily. Request of room amenities taken half hour and has to call them at least twice before being delivered. Overall a very disappointed stay. I have stayed in all 5 star hotel in Medan. The best, I still think is The Grand Aston.