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柏林馬里提普洛艾特酒店 (Maritim proArte Hotel Berlin)

Friedrichstrasse 151, 米特, 柏林, 德國 10117

近期住客評價

按遊客類型進行篩選

 

7.5

來自80份評價

0份中文評價

性價比
7.2
位置
8.7
服務
7.4
酒店衛生及舒適度
7.9
客房舒適度
7.2
餐飲
6.4
全部點評 (80)
清單排序 DIY:
Chen F. 商務旅客 Taiwan, 2015年9月18日
位置不錯!!價格不錯~

離車站以及重要景點不遠~
8
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Cesar F. 夫婦/情侶旅客 United States of America, 2015年9月28日
Poor Customer Service

1. Location 2. Tourist Luggage Holding upon checkout 3. Allowed early check-in
5.3
It was an average experience. Location was adequate since we were doing the marathon. Rooms were average with very minimal ameneties - tube tv, no coffee maker, literally two towels, no microwave, and only one pillow. Entry into the rooms set off a very abnoxius buzzing. All of it was expected since it IS Europe. Lobby was nicer than the actual rooms. What made the overall experience very poor was the customer service - it was beyond unacceptable. The front desk staff was extremely awkward and uninviting. Every time we asked the simplest question, they seemed bothered that we asked. One person of note, "Marie," was the worst of all. Her nonverbals said "I don't want to help you" and she showed zero enthusiasm to assist. When we first approached the desk, there was no one waiting, yet the two customer service reps spent 5 minutes doing clerical work before acknowledging us. We have never felt so unwelcomed. As frequent travelers we try to be understanding to all hotel situation and struggles, but the one thing they can 100% control - customer service - is the deciding factor to us choosing a specific hotel chain again. For that sole reason, we will never stay at a Miriam again. The attitude of the staff is a reflection of management and the overall dedication of the hiring the right people. We've stayed in lesser quality hotels but will continue to stay because the staff was prompt, professional, enthusiastic, warm, and helpful. NOT the case at this hotel.
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Yumi K. 商務旅客 Japan, 2015年9月7日
Convenient hotel

location, location and location
7
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Samuel C. 單行旅客 Israel, 2015年9月6日
Fine visit

Location, comfort, valu6
9.3
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Susan L. 團隊旅客 United Kingdom, 2015年8月17日
Superb hotel with excellent facilities and efficie

Location, staff, appointment of room
9.7
Excellent
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Shannon T. 帶大齡兒童的家庭旅客 Singapore, 2015年7月27日
Conveniently located and a comfortable stay

The room was cosy and has the basic amenities to make the stay are comfortable one. Staff were friendly and check-in and out was smooth. Location is a definite plus!
8.7
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Liliana C. 夫婦/情侶旅客 Romania, 2015年7月20日
hidden costs

position, personnel
3.7
The report price/quality not sustained, parking cost much too high and not mentioned in the presentation, breakfast too expensive. All in one, with the same money we could stay in a much better hotel of real 4 stars.
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Pavica S. 商務旅客 United States of America, 2015年7月19日
Great hotel and near everything you want to see in

Location, cleanness, great customer service
10
I really enjoyed it.
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Frank R. 商務旅客 Germany, 2015年6月8日
good place to rest

location location location
6
pleasant stay downtown
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Mahomed S. 夫婦/情侶旅客 South Africa, 2015年6月7日
Very poor hotel. No value for money
3.3
Very poor hotel . Basic in room not available. Over priced
檢舉此評價
1 則評論之 1
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