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全部點評 (304)

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優秀
8.3
來自304份評價
酒店衛生及舒適度
8.5
設施
8.5
位置
8.2
客房舒適度
8.5
服務
8.4
性價比
7.8
餐飲
8.2

7 gisela F.
Indonesia
2015年12月3日
the toilet flush is jammed and the bathub as well
its clean, convinient
The toilet was jammed and the bathub as well for few days that I stay there, the food is okay,

8.7 Eristiana T.
Indonesia
2015年10月16日
kamarnya masih konvensional
good food, best pool, helpful staff
had a great restaurant, nice and helpful staff but the room still conventional. need upgrading in room decor so that customer feels worth staying here.

9.7 FERNAND S.
Indonesia
2015年10月18日
Luxurious and Comfy
Food, Staff and ambience
Just a short, nice and comfy stay

10 Siim S.
Estonia
2015年12月19日
Great! A Shangri-La true to its name :)
Couples relaxing, sauna/spa, food

8.7 Joanna C.
Singapore
2015年8月6日
Great stay for business trip
Location, Safety, Value
The stay was great. Ideal place for meetings. Clean room and comfortable bed

5.7 Budi G.
Indonesia
2015年6月26日
Hotel ok
Ok ok ok hotel

8 hakrok C.
South Korea
2015年6月24日
Little bit old but comfortable
Calm, clean, comfortable
Hotel is kinda old but can feel comfortable. Breakfast is not so good, during 4-stayed-mornings, everyday almost same.

9 Lee Y.
Singapore
2015年6月1日
Best hotel in Surabaya
Nicely decorated hotel with comfortable furnishing and good amenities
I always enjoy my stay at Shangrila and I would reckon that it is the best hotel in Surabaya

8 Martin K.
Indonesia
2015年6月14日
Good hotel for business, nice room
Comfy hotel, great room, good aminities
Great stay at this hotel. Will definitely return. Amazing staff performance, great rooms, perfect location

7.7 Alistair D.
Singapore
2015年4月13日
Great service
Service, location, F&B
Very good however the rooms could do with a refurbishment. The service and the food were both excellent and the bar is also very good. The rooms however let the hotel down and need some modernisation.