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來自1686份評價
  • 酒店衛生及舒適度 8.2
  • 設施 7.7
  • 位置 8.7
  • 客房舒適度 8.3
  • 服務 8.6
  • 性價比 8.5
  • 餐飲 7.6

8.7 Lars T.
Denmark
2014年7月20日
Organised, friendly, super service
Location, personalised friendly service, great value for money
Very personal, extremely attentive staff, location was great for experiencing the attractions and life. Adding the hotel facilities the value for money was way beyond expectations.

10 Michael L.
Australia
2014年8月10日
Highly recommended
Customer Service, Food, Activity Recommendation
My stay at Thaison Palace Hotel was very good! It is highly recommended, friendly staff providing excellent service.

10 KIN K.
Malaysia
2014年7月18日
Our Hanoi trip went amazing with Thaison!
hospitality, kindness, generous and friendly
We reached quite early on Saturday morning (12 July) and we managed to get early check-in (before 12pm!!). They invited us for a breakfast and asked if we required any assistance. Since that we were a noob in Hanoi, we managed to get great advise and tips from the staff. We went for a day tour trip to Ha Long Bay and Chua Bai Dinh from excellent Tour Guide arranged by them. In fact - our train to Sapa was safely arranged by them as well. The rooms were clean, hot water provided, excellent WIFI connection (I can download my comic series), great selection of television english channel. They are safe box provided in the room. The breakfast selection is a mixture of western and vietnam cruisine. I love the baked potato, vege sandwiches and the fried noodle. Its Yummy!!! The staff here are genuine and really favor the guest here. They are very friendly, fluent, kind and always put a smile and this makes the conversation more easier. I really appreciate their hospitality especially for Catherine (Mon), Henry, Jack, Jo (Phuc) and the boss, Kenny. Thanks a million again to their kindness and we really enjoy our stay here. I would really suggest this place for your trip in Hanoi. If you are looking for a shopping spree location, this is the hotel for you!!!

10 gavin P.
Australia
2014年7月29日
man from down under
staff close to lake and markets, shops and food
The managers one should me called Atlas and the other Thor if he couldn't move the world the other would strike like greased lighting not to forget the professional and courtis staff the knowledge of the area and trips to hanlong bay also sapa. I heard other people say to me the staff seemed a little busy trying to sell them tours but please believe me they have the local knowledge and will do their up most to help you enjoy your stay at this hotel. The staff can also be your tour guide if they are not working. Anyway off for a beer or 3 cheers gav.

9 Angus L.
Brunei Darussalam
2014年7月25日
Superb
Helpful, decisive, cheap
Staff are polite given the circumstances. Friendly in a manner where jokes/humor are conversed in a polite manner. Staffs are capable of speaking fluent English which are helpful for tourist. As they can be your guidance or translator. Great stay, will definitely revisit for the sake of it.

6 Sarah Y.
New Zealand
2014年7月17日
Average place
Breakfast offered a fair selection for the standard of the hotel, staff helpful with taxis, sightseeing etc,

9.7 Vivian H.
United States of America
2014年7月16日
Lovely hotel with clean room and good location
Nice and clean room + good location and helpful staff
We stayed at Thaison Palace for 1 night in July. We were lucky enough to have a room on the 7th Floor, with a beautiful view over the city street. Included in the price was drinks and breakfast on the 2nd floor. The breakfast was great, and the staff was very friendly and helpful. The location of the hotel is perfect, close to everything, with many great bars and restaurants. Booking tours via this hotel was valued and reasonable price too. I would really recommend this hotel for a stay in Hanoi.

8 Bruce N.
Australia
2014年7月17日
Great location, great staff.
The hotel is walking distance from anywhere in the Old Quarter. The street is a cozy tree lined one. Staff are friendly and speaking excellent english, many having been educated abroad.
The hotel suited us perfectly. It was a great base for exploring the Old Quarter. Breakfast was included but was basic and not particularly enticing, which was fine because there is so much interesting street food that it would have been a shame to miss. So we ate a little and hit the streets, still hubgry enough to manage what the locals were eating. The staff were chatty and knowledgeable about local attractions.

9.7 Brett G.
Australia
2014年7月17日
In Hanoi should stay at Thaison Palace Hotel
Thaison Palace Hotel is the best for price and quality. It has nice and clean rooms, friendly staff and very comfortable location.
We found these accommodations of the hotel were excellent. Our room price was more economical than most hotels in this prime location and was clean and well furnished. Everything was top notch, and it included free buffet breakfast, free Internet service, tea, coffee all day as well. The staff was very helpful and always trying their bests to help us. we took many great suggestions from things to do in Hanoi like Hanoi City Tour, Hoa Lu Tam Coc full day trip... wnderful service and we highly recommended!!

7.7 Camilla S.
Denmark
2014年9月1日
Great staff & value for money
Location, staff and value for money
We had a pleasant stay at this hotel. The breakfast is not very good and there is no western elements in the breakfast, which can be difficult when travelling with younger kids. The hotel was clean, and located near the lake - very central. The hotel manager, Jake delivered an extra ordinary service - he was really one of the elements of this stay being that good.