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水畔島嶼酒店 (Waterfront Insular Hotel Davao)

Km. 7 Lanang, 南蘭, 達沃市, 菲律賓 8000

近期住客評價

按遊客類型進行篩選

 

很好

7.9

來自1107份評價

1份中文評價

性價比
7.8
位置
8.0
服務
8.0
酒店衛生及舒適度
7.9
客房舒適度
8.0
餐飲
7.7
全部點評 (1107)
排序:
Hung P. 夫婦/情侶旅客 2012年1月30日
價錢及位置都非常不錯的市區度假村

飯店位置
8
飯店整體看起來有點舊, 房間有漏水但是工作人員很快就修理好了, 基本上服務人員都非常有禮貌,但是是飯店內的餐廳價錢偏貴,分量也很少,建議出去外面吃交通很方便. 游泳池不夠漂亮,沙灘也不乾淨.建議不要下水去玩.早餐種類也算多可口.可以去吃吃看.
購物提示: 距離要新開幕的Davao SM Mall 很近 , Ayala Mall 也不遠
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Zhaoyang H. 單行旅客 China, 2014年2月27日
很有特色的花园酒店,环境优美

1.酒店的自助早餐很棒,可选种类很多,员工服务很好;2.酒店的环境很好,游泳池、早地,走廊皆有当地特色;
7.7
1.入住时间是下午两点,可是我们等到了下午三点多才入住成功,前台告诉我们是房间没有打扫干净,可是我们的利益受到了伤害;2.房间非常非常吵,隔壁就是发电机的巨大噪音,真不知道酒店是如何成名的;3.游泳池的水多长时间清理一次?
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Yu W. 商務旅客 China, 2013年6月16日
有海景房间宽大泳池不错

有海景,房间宽大,泳池不错
7.7
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Andrej E. 單行旅客 Slovenia, 2016年2月5日
Smell

Swimming pool was the best.
8.7
Location very good. Swimming pool very goodMi did not like the smell in the room. It used to be a smoking hotel, now turned into a non smoking hotel, but the smell they are trying to cover with too much of refreshment spray. Really bad
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Mark P. 夫婦/情侶旅客 United Kingdom, 2016年1月18日
Inflexible check in and bring-your-own to the pool

Room, breakfast, seaview
7
I have stayed before and this was the most expensive rate at around £60. I emailed an hour before I arrived asking to ask if I could check-in early. I arrived and was told I should wait an hour. I don't think they had even looked at my email, which has been the case on a previous visit. Despite being told one was cleaned and that it now needed a visit by a supervisor, that took a further hour. So i waited 2 hours and got a room at 1.30 before the 2 pm check in. Philippines can be inflexible like this. C'mon there's plenty of people checking out before midday isn't there? The pool is a lovely area. However it lacks the staff walking round to take drinks or food orders. You have to go to them (7 at one count) holed up by the bar. I objected to one lot of people bringing in a McDs, when quite clearly you cannot bring in outside food to good hotels. This claims to be 4 star. the staff went to see them, so the people just hid it away and ate it later by the pool. The staff said they had paid corkage, which I didn't believe for one minute. They were too chicken to tell these day visitors who were making use of the pool. As you'll see from my comments, too many staff, too busy to commit to working, too busy talking, too busy to monitor guests needs and behaviour. I think 2 could do the job. The lifeguard spent all his time in the huddle of 7 under cover in the bar. Do the hotel management not manage staff and see them working? Apparently not. Breakfast is great and they should use the restaurant for dinner, rather than the outdoor one under a cheap looking canopy and plastic seats. Indoor restaurant is a nicer facility. Not impressed this time I'm afraid. And as a foreign visitor who has visited several times, I felt like i should get a Jollibee and sit and eat in reception. Oh, and say I'd paid corkage.
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Ma.Corazon O. 夫婦/情侶旅客 Philippines, 2016年1月5日
very good

food, staff, room
10
very good
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Edna A. 團隊旅客 Philippines, 2016年1月1日
Nice place!

The rooms are spacious and clean. The bathrooms are big. Nice garden outside.
10
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Edna A. 帶大齡兒童的家庭旅客 Philippines, 2016年1月1日
Nice and clean hotel

The staff are courteous. Nice and clean. The rooms are big!
10
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Dahlia S. 帶大齡兒童的家庭旅客 Philippines, 2015年12月31日
Best

Good ambiance, huge room, nice place
10
The best!
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Duarne B. 夫婦/情侶旅客 Australia, 2015年12月27日
Great staff and location but...

The staff were great, very accomodating and friendly. The Cafe Uno was well priced and had a great selection of quality of food. Pool area was tidy and very comfortable.
7
Overall our staff was very relaxing and we enjoyed the stay, but the room was old and not kept very well. The concierge was very helpful and accommodating though at our initial arrival. However the front desk staff were a little slow to check us in and left us waiting for about 10 minutes after arriving despite having a single group to check in and having 2 staff at the desk. Once we arrived at our room we were greeted to a screen door that fell off the rails when we tried to go out to our balcony and when we raised that to housekeeping they said they would have maintenance look at it but that did not happen unfortunately. The bathroom had a very poor finish on the floors and walls and fittings, there was a large crack in the basin that did not leak but very noticeable. The polished wooden floors in the room were very worn and need to be recovered soon as they have worn through the varnish some time ago. The bed was very comfortable and the housekeeping staff did a good job giving a general clean of the room. Although it was evident that the room had not had a serious cleaning top to bottom for some time with the dirt and grime that was in the cabinet holding the bar fridge. The rooms Air Conditioning did not operate properly and despite having a temperate adjustment it never actually got close to the temperature we set. The redeeming part of our stay though was the staff and the food that was provided. Simply put the staff are so friendly and helpful and are an asset to the Resort. The food that Cafe Uno offer to the guests is also fantastic and is very special, the Christmas Buffet in particular was delicious and was a great experience :) They have a great location, great staff, great food, great ambience but are let down by the rooms in my opinion.
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1 則評論之 1
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