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宿霧市種植園海灣度假村 (Plantation Bay Resort & Spa)

Marigondon, Mactan Island, 麥丹島, 宿霧, 菲律賓 6015 | 查看地圖

很讚 8.2
(1034篇評鑑)

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很讚



得分自1034份評價
  • 整體狀況及整潔度 8.7
  • 設施與設備 8.9
  • 位置 7.5
  • 客房舒適度 8.8
  • 服務 8.8
  • 性價比 7.9
  • 餐飲 7.6

Helena D.來自香港
家庭(嬰幼兒隨行)
入住4晚(2016年2月)
A Taste of Cebu for a First Visit
The various facilities and how all of them have been maintained to its highest standard. 2.Theme nights with great food and entertainment. 3. Frendly Staff
Overall, it was a great vacation. I booked through Agoda for 3 adults, 1 chlld and 1 infant but was asked to pay an additional of USD191 upon check in as they would need to charge for the 3rd adult. I believe there must have been a communication breakdown . The check-in experience or the reception staff would be the only area of my critique that I felt the resort being less hospitable. The Receptionist whom I believe to be a Korean National spoke basic English and when the exchange of conversation get a bit more complex, she would not be able to understand well to convey my message about booking for 3 adults already. Since we have 2 younger children in the party and after a day of traveling, we decided to pay the additional amount and left it at that. On the second day, I passed the reception area and asked another receptionist to see if I can have some more cookies for the children but was told that they would only give out one time upon check-in. I have a Marriott and Hilton member/s for many years and that a flow of cookies and juices in the afternoon at the reception area would have been by far a better arrangement for the guests rather than just a one time offer. I also felt that the response and the looks that this receptionist gave me were that I was a "greedy" guest, asking for more cookies!! The rest of the stay we made the best out of it. I enjoyed the Spa experience and thought the staff and facilities were top-notched. Regards, Helena Du
評鑑日期:2016年2月11日

Rachel R.來自菲律賓
家庭(嬰幼兒隨行)
入住3晚(2016年1月)
Perfection
We loved it so much we're tempted to go back again. our daughter was so happy there and so were we.
評鑑日期:2016年2月5日

Amor A.來自澳洲
情侶/夫妻
入住1晚(2016年1月)
Lots to do
Activities, facilities and service
The resort has many activities on offer from free bike riding to rock climbing. We enjoyed frolicking in the many lagoons. The rooms were nice, good location and with the buggy called, access was very easy. Restaurants are probably the best you will get on the island. It was good value and clean, but not spectacular. Views from our room and the jetty were amazing. During the 3rd Sunday or January, Sinulog is on. So they had charter buses and took us to the parade, set a a spectacular viewing tent along with lunch. T-shirts were 250 pesos, but very well staffed, they even take you to the toilet. Transition to downtown Sinulog and Airport transfer was seamless. Thank you also to the butler who can access that extra mile in customer service. A bit pricey, but you get what you pay for. Safe, clean and good quality of fun things to do in the resort.
評鑑日期:2016年1月22日

USEOK N.來自韓國
情侶/夫妻
入住1晚(2015年12月)
Fantastic resort
View, Pool, Kindly staff
Very fantastic resort, We had great time here. !!
評鑑日期:2016年1月6日

jing L.來自中國
商務旅客
入住2晚(2016年1月)
very good
view
The front desk of the hotel to have a male head of the service attitude is very bad, the other is impeccable
評鑑日期:2016年1月6日

Michael V.來自美國
家庭(嬰幼兒隨行)
入住1晚(2015年12月)
Did Not Meet My Expectations
Housekeeping is very attentive and quick to respond. The staff driving the golf carts are friendly.
I recently stayed at Plantation Bay Resort & Spa and was disappointed several times during my stay. I really expected a much more relaxing weekend, but the staff saw to it to spoil my stay. I was told my kids were laughing too loud at the pool (first I was told it was disturbing people in the poolside restaurant then when i asked why those guests are being treated with more respect than i am they changed the reason that it was too distracting to their lifeguard), i felt the breakfast choices could have been better explained and was basically told by the front desk staff my wife was a liar which was extremely out of line by the staff when I asked about why the breakfast choices were not properly explained to us by the waitress in the restaurant. There is an ala carte breakfast menu that is half the price of the buffet breakfast but when you ask about it the staff don't tell you about it even though there are signs every where in the resort. For a resort that touts itself as being 5 star it falls well short. You can't even enjoy a meal by the pool, when you order food from the pool side restaurant they refuse you entry if you are in your swimming gear and make you stand outside and order food and it is delivered to you in a plastic bag in styrofoam containers, like you are ordering take out food from a local restaurant. For a resort that always publishes pictures of their swimming pool and pool area they really don't like people to enjoy it. There are a lot of other more friendly resorts in Mactan where kids enjoying themselves is not going to be a problem. Every other resort will serve you food on a real plate instead of styrofoam containers. And most other resorts include the breakfast in the room rate.
評鑑日期:2015年12月18日

neal C.來自菲律賓
家庭(嬰幼兒隨行)
入住1晚(2014年12月)
Relaxing and fun
Lagoon, ambiance, peaceful
評鑑日期:2015年12月9日

Violeta C.來自美國
家庭(嬰幼兒隨行)
入住2晚(2015年3月)
Best hotel and staff I ever seen
The staff, the atmosphere and the water activities
My children enjoy this resort so much that we'll come back next year. Good price and excellent service
評鑑日期:2015年12月3日

li T.來自新加坡
家庭(嬰幼兒隨行)
入住3晚(2015年11月)
a great place for family
1. staff are helpful
評鑑日期:2015年12月1日

RENCEL D.來自菲律賓
團體(2人以上)
入住1晚(2015年11月)
Clean,Huge and Fantastic pool
Pool is open 24/7, Huge rooms
Stayed with friends and we enjoyed a lot especially that the pool was open the whole night. Great rooms and huge bathrooms! Service was also great!
評鑑日期:2015年11月16日