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2015

探索飯店&會議中心-宿霧 (Quest Hotel & Conference Center - Cebu)

Archbishop Reyes Avenue, 宿霧市, 宿霧, 菲律賓 6000 | 查看地圖

很讚 8.5
(6012篇評鑑)

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很讚



得分自6012份評價
  • 整體狀況及整潔度 8.7
  • 設施與設備 7.9
  • 位置 9.0
  • 客房舒適度 8.5
  • 服務 8.6
  • 性價比 8.5
  • 餐飲 7.6

Yuliana O.來自印尼
商務旅客
入住1晚(2016年5月)
Quest Cebu
pro: location, fast internet, staff performance, nice rooms contra: small room size, dated and dirty pool area, needs upgrade ASAP
評鑑日期:2016年5月15日

Yuliana O.來自印尼
商務旅客
入住1晚(2016年5月)
Quest Cebu
Pro: location, staff performance, fast internet, nice room Contra: relatively small room size, dirty & dated pool area, needs renovation ASAP
評鑑日期:2016年5月15日

kyukwon C.來自韓國
單人旅遊
入住1晚(2016年5月)
it's good location and saftety hotel
might go agian when i go back
評鑑日期:2016年5月13日

darryl C.來自奧地利
情侶/夫妻
入住2晚(2016年4月)
great city stay
awesome rooms, great staff,really awesome pool area and good location to mall
評鑑日期:2016年5月11日

SUN K.來自韓國
單人旅遊
入住1晚(2016年5月)
Good choice
Good price & Delicious breakfast! But it was too hard to check out at 12:00. Line was very long.
評鑑日期:2016年5月11日

cheryl M.來自菲律賓
家庭(嬰幼兒隨行)
入住1晚(2016年5月)
VALUE FOR MONEY AND MORE!
We have a great stay! The staff and the employees care about the clients need .
評鑑日期:2016年5月11日

Fendi L.來自馬來西亞
商務旅客
入住2晚(2016年4月)
overall ok
is a 4 stars hotel, easy to find, overall ok
評鑑日期:2016年5月11日

Marianne F.來自菲律賓
情侶/夫妻
入住6晚(2016年5月)
Disappointing
We always liked this hotel, we always stay at this hotel every time we go vacation, and always for a long period of time and usually for the whole duration of our vacation. But, this time around we we're really disappointed. First, they declined our credit card claiming that it should be the credit card holder's name to be the lead guest, where in fact we always use my name as the lead guest. So they asked us to send a letter of request to change the name of the lead guest to that of the card holder's name which is my husband's. Second, the front desk is very hard to reach. Most of the time no one seems to bother answering the phone calls eventhough they have an operator to connect you to them and all you get is a "sorry, maybe they are busy" answer. Both check-in and check-out lines are long, front desk staff seems to be slow workers. Upon check-out, we have to wait for a long time for them to check the room. As for the cleanliness, I complained about the dust on the tables and floor. So we need to asked them to clean it, I mean isn't it part of the make-up room procedures already? Our room has it's own walk-out balcony and some Bougainvilla plants in it, so the tendency is that some dust come inside the room and sometimes some dried flowers/leaves also. When we leave the room and have it madeup, unfortunately when we came back those dirt on the floor is still there, it's like they never really cleaned the room at all. Instead they just made the bed. The air conditioning unit is leaking so I asked for an extra floor rag, but only provided one for that day and for the remaining days of our stay was forgotten and I think they expect me to ask for it every day. They said they will fix it but it's still leaking. Considering the 16 days that we've stayed in a premier deluxe room, they disappointed us in a way that maybe we will not be coming back again... Not unless they will make some major changes that will benefit both parties...
評鑑日期:2016年5月9日

Francis R.來自菲律賓
情侶/夫妻
入住1晚(2016年5月)
The stay was great
Our stay in this hotel was awesome. The bed is pretty, the food in the resto was so delicious. And the best part? We are now engaged! Thanks quest for being a part of our life's journey :D
評鑑日期:2016年5月9日

Brandon A.來自菲律賓
團體(2人以上)
入住2晚(2015年10月)
need to improve customer service
we reserved for the 8 days but the last 2 days they told us that we need to transfer to other hotels coz they are fully booked what a disappoint & inconvenience for us.. the bed have bedbugs and the aircon burst. not a good experience. the breakfast is so boring, same menu everyday..yak!!
評鑑日期:2016年5月8日