1 City Hotel

1 City Hotel

Lot 1, Block B, Segama Complex, Central Business District, Kota Kinabalu, Malaysia, 88000
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Standard Queen 1 City Hotel
Standard Queen
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    Interior view 1 City Hotel
    Bathroom 1 City Hotel
    Deluxe Twin 1 City Hotel
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     1 City Hotel

    Guest reviews

    7.4
    Very good
    /10
    (234 reviews)See what guests said
    8.0
    Very good

    "Clean and nice."

    kee V.

    -

    August 24, 2018

    7.7
    Very good room comfort and quality
    Recommended by 83% of guests

    Property highlights

    • Located in heart of Kota Kinabalu

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!Last booked 8 hours ago
    Excellent
    Location
    8.1
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Milimewa Superstore70 m
  • Upperstar Cafe & Bar80 m
  • Cocoon110 m
  • Segama Waterfront120 m
  • Net Access130 m
  • Sword Fish Monument140 m
  • General Post Office170 m
  • Borneo Books I170 m
  • Borneo Books II180 m
  • Gaya Street Sunday Market190 m
  • Value for money7.5
    Location rating8.1
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport5.3 km
    Select your room
    7.7
    Very good
    Room comfort & quality
    Standard King
    Standard King
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 king bed
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    Superior King
    Superior King
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 king bed
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    Standard Twin
    Standard Twin
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds
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    Family Room
    Family Room
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 single bed and 1 king bed
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    Standard Queen
    Standard Queen
    ...
    • Room size: 10 m²/108 ft²
    • City view
    • 1 queen bed
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
      Enter dates to see prices
      Superior Room
      Superior Room
      ...
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        Room
        Room
        ...
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          What people love about the property

          • 8.4
            Excellent

            "Nice hotel room to stay, city centered and clean area"

            Sarinah

            |

            September 5, 2018

          • 8.0
            Very good

            "Clean and comfort"

            Shirley

            |

            April 23, 2016

          • 3.6
            Review score

            "The staff really helpful and friendly"

            nafisa

            |

            February 19, 2018

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          More about 1 City Hotel

          More about 1 City Hotel

          8.0
          Very good

          "The room were great and comfortable."

          SITI H.

          |

          September 4, 2018

          An overview

          Show less

          What they offer

          8.8
          Excellent

          "Clean enough, big room, friendly staff, cheap laundry servic..."

          Sunny

          |

          May 29, 2017

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Real reviews from real guests

          Agoda Reviews (234)
          7.4
          /
          10
          Cleanliness7.2
          Facilities6.8
          Location8.1
          Room comfort and quality7.7
          Service7.5
          Value for money7.5
          Provided by verified guests of Agoda
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          All guests (234)
          All room types

          Show reviews that mention 

          Showing 77 verified guest comments
          1234
          5.6
          Hendry from Malaysia
          Group
          Deluxe Twin
          Stayed 1 night in October 2018
          Better places available”
          This used to be my favourite budget hotel in KK because of the location and it is away from the noisy pubs. However, quality has dropped so much while prices have gone up. There was a cockroach in the room which was non smoking yet smelled horribly of cigarettes and had a non-working smoke detector. The door was also jammed and the key card system didn't work and we asked to change room two times.
          Reviewed October 25, 2018
          8.0
          Excellent
          SITI from Malaysia
          Family with teens
          Family Room
          Stayed 1 night in September 2018
          Good location”
          I book family room, but when I arrived at hotel the staff said we can't check in because air-conditioner in family room not working. Instead they offer 2 room with king size bed for free. The room were great and comfortable. Good location in the center of town. Good for older people because the hotel have elevator / lift.
          Reviewed September 04, 2018
          6.4
          Good
          Mohammad from Brunei Darussalam
          Family with young children
          Standard King
          Stayed 1 night in December 2018
          ok”
          good
          Reviewed December 24, 2018
          2.0
          KEE from Malaysia
          Couple
          Standard King
          Stayed 2 nights in February 2019
          unfriendly staff”
          staff at the counter would never smile or apologise even they made mistakes.DO NOT CHECK IN HERE.
          Reviewed February 14, 2019
          2.4
          KEE from Malaysia
          Couple
          Family Room
          Stayed 3 nights in February 2019
          staff did no smile at all all times.not helpful towards clients”
          don't ever stay here
          Reviewed February 13, 2019
          10.0
          Exceptional
          Jennyshim from Malaysia
          Couple
          Standard King
          Stayed 2 nights in December 2018
          不错”
          Good
          Reviewed December 30, 2018
          3.2
          Tzen from Malaysia
          Solo traveler
          Standard King
          Stayed 1 night in October 2018
          Bad”
          There are many more good, new and cheaper hotel near by.
          Reviewed October 15, 2018
          3.2
          Tzen from Malaysia
          Solo traveler
          Standard King
          Stayed 1 night in October 2018
          Bad service”
          Staff are rude and no manners. i wonder the hotel did hired all the gangster staffs doing night shift. Not happy with thd stay.
          Reviewed October 15, 2018
          5.6
          Azri from Brunei Darussalam
          Family with young children
          Standard Twin
          Stayed 2 nights in September 2018
          Overpriced”
          overpriced
          Reviewed September 15, 2018
          8.0
          Excellent
          kee from Brunei Darussalam
          Couple
          Standard King
          Stayed 2 nights in February 2018
          Small hotel”
          clean and nice...
          Reviewed August 24, 2018
          10.0
          Exceptional
          NUR from Malaysia
          Family with young children
          Standard King
          Stayed 1 night in July 2018
          Exceptional”
          Need standby parking for custmer..
          Reviewed July 20, 2018
          8.0
          Excellent
          Ac from Malaysia
          Couple
          Standard Queen
          Stayed 1 night in April 2018
          Very good”
          Everything was good & great ! Enjoying my stay at there !
          Reviewed April 23, 2018
          2.0
          SANGHWA from United States
          Couple
          Standard Queen
          Stayed 2 nights in March 2018
          It was horrible cleaness and environment was bad because there are some rats and the huge cockroches”
          When we walked up to the room, there was little cokcoroche on the table. And we saw big ones on the wall. It was horrible. And we changed but then on the next day, we saw another one hidden on the ceilling. We told the staff but they applogised but not enough. Moreover, the enviroment was dirty. A lot of garbages and huge cokcoroches and rats......... it wasn’t acceptable for us. Please get back to me about this. Thanks
          Reviewed March 07, 2018
          3.6
          nafisa from Malaysia
          Family with young children
          Standard King
          Stayed 1 night in February 2018
          not worth the visit, but there's not too much choice hotel on peak season”
          i never stay here but there's no other choice to pick this hotel because it's on peak season week. but still, the hotel is dissapointing. bad: 1.the room smells dusty 2. the sink in the bathroom is leaking 3. the aircon seems not functional 4. too pricy for this kind of cheap looking hotel 5. the water heater not functional 6. there's cockroach and mouse everywhere infront of the hotel entrance and not forgetting there's a cockroach inside the room too! good: 1. the staff really helpful and friendly 2. the bed is quite comfy 3. there's a complimentry soap and shampoo
          Reviewed February 19, 2018
          10.0
          Exceptional
          Mohd from Malaysia
          Group
          Family Room
          Stayed 1 night in December 2017
          very recommended”
          For the price, I thought the room was so so but actually it was very spacious and comfortable, exceeded my expectations. the location was very near to todak waterfront (fave spot for tourist), walking distance to Suria Sabah shopping mall, food is easy to find and about 10 minutes walking to jesselton jetty (to go to islands nearby)
          Reviewed December 26, 2017
          9.2
          Exceptional
          Nadia
          Couple
          Standard Twin
          Stayed 4 nights in December 2017
          Awesome staff, value for money, good location”
          The hotel is good but the surrounding area is dirty. However, the facilities are there for your needs and the staffs are exceptional in their work. The location of the hotel makes it easy to get to the attractions in KK. The hotel has no control over the surrounding areas which is filled with rats and cockroaches, but the hotel manages its own area well where the staff constantly mops and clean the hotel. We were willing to see pass the surrounding areas as the staff were exceptional in their service (my friend has lost her wallet and the receptionist was willing to do all that he can to help and we very much appreciate his help even though it was in the middle of the night. Thank you). Since we were out most of the time, it is a good place to sleep and rest before heading out to adventures in the morning. The location makes it easier to access food, & there is a 24 hour convenient store nearby to get all that you need. Overall, we loved our stay. To the staffs, keep up the good work.
          Reviewed December 18, 2017
          6.8
          Good
          Judilen from Philippines
          Couple
          Standard King
          Stayed 3 nights in October 2017
          Good”
          The room has a comfortable bed and was clean. The hotel has a good location - near the malls (Suriah Sabah & Merdeka), Gaya Street, and other attractions but there were lots of big rats and cockroaches on the street where the hotel is. We had a problem with the leaking hose under the sink and we were given a smoking room even though we had requested for a non-smoking room. On the second night, we were transferred to another room but it was a hassle to pack all our things again. The hotel staffs should also improve with their hospitality -- to at least smile or greet their guests or guide the guests to their rooms upon check-in.
          Reviewed October 11, 2017
          9.6
          Exceptional
          Vera from Malaysia
          Business traveler
          Standard King
          Stayed 1 night in August 2017
          you need to try this”
          i didnt realise that the hotel has many amenities, clean and helpful staffs. i have problem with my health where i need help to carry things and they were helpful. thank God they have a lift. the only cons is the water heater is using solar which i do support but the water doesn't warm up much if the weather is not good. maybe need alternative way to heat it up. saved more energy in a bigger bettery.
          Reviewed September 05, 2017
          9.2
          Exceptional
          noor from Malaysia
          Family with teens
          Standard Queen
          Stayed 3 nights in July 2017
          Exceptional”
          i think if the hotel has parking, refrigrator and strong wifi it will be great. if u come just want to sleep and walk near tourist attraction such as filiphine market, suria shopping mall and near restaurant ... it will be great choice.
          Reviewed July 22, 2017
          8.8
          Excellent
          Sunny from South Korea
          Solo traveler
          Standard King
          Stayed 1 night in May 2017
          Good enough!”
          I stayed in a superior king room for 5 nights. Reasonable price through agoda booking. Clean enough, big room, friendly staff, cheap laundry service. No restaurant in the hotel though. The streets around the hotel are a bit dark and dangerous to walk around as a solo female traveler. But perfect lacation from everywhere.
          Reviewed May 29, 2017
          1234
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          1 City Hotel
          |Very good 7.4
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          • Excellent location
          • Gaya Street Sunday Market
          • South Bus Terminal is within 1.5 km