1 Hotel Mahkota Cheras
31 G Jalan Panglima, Bandar Mahkota Cheras, Cheras, Kuala Lumpur, Malaysia, 43200 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cheras part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
Highlights
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Restaurants
Wi-Fi in public areas
Family room
Security [24-hour]
Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
About cleaning & water”
Cleaning should be every day clean my room , water have to refuse to me
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Value For Money”
Nice and friendly staffs, always give clean room which is valuable for the money..... Thank You.
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HI Maha Thank you so much for your feedback ..
Tv channel ”
Should have movie channel
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Very good”
Clean room , no window , just a room to rest and for this price . Ok la
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Is a good budget hotel ”
Good 👍😀
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INSISTS ON GETTING CASH DEPOSIT”
NAK CASH DEPOSIT JUGAK WALAUPUN CEK OUT AWAL
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Reasonable rate hotel”
The hotel location is suitable for attending function arround mahkota cheras. The facilities are average, according to the rate. Anyhow the bathroom with transparent glass with curtain not fully floor to ceiling where our legs can be seen, is not conveniet.
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Convinence store not available nearby”
Need to walk a bit far and risk to cross the big main road t reach nearby shop
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A place for you to sleep”
As a stop for you to sleep and continue your journey. depends on your jpurmey and trip plan as KL ful of hotels choices.
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Above average”
A bit noisy at night if staying on the ground floor.
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Incorrect facilities”
Firstly the hotel does not have elevator nor restaurant as advertised. Secondly the hotel does not clean the room nor replenish drinking water. Thirdly the hotel switched off the light + air-condition at 12pm precisely and wanted to charge for late checkout. As being in the hospitality business, the hotel should be more customer centric, forward looking and ensure that there are return & repeated stay from customers. I will not stay at this hotel anymore given that just across the road there is better hotel with better bed & facilities. I should have extend my stay in "Orkid Inn Mahkota Cheras" instead of changing to this hotel!
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No customer service”
No 24hr staff service. Poor arrangment
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Noisy Staff”
We had to come out and asked the staff to lower his volume at midnight because he was chit chatting on the phone so loudly. On another night, I dunno if he was chit chatting with his colleague or he brought a friend over. When I asked to keep it down, they just rolled their eyes.
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Bad experience ”
Very noisy, totally can't sleep at night. You can hear cleary which someone is playing their video, talking and walk around at midnight. Very bad experience
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Bad ”
Bad service
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The room is clean and nice staff. The hotel is near to mrt station.”
The price is cheap compare to other hotels at the same area. No hair dryer provided. Overall, the services provided is good based on the rate.
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Hey Tan, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the facilities. Thanks&Regards; Linda
just okay if theres no more option ”
no lift and small room mega hard pillow
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Hey Hasrul, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. Thanks&Regards; Linda
Bad hotel”
I paid RM90+ for a room at agoda website and we reached hotel on the same date but the receptionist refused to let us check in and said we must reach before 2pm for check in..but agoda and hotel didn’t mention it and hotel asked us to pay another RM100 for the room! For the room we stayed we almost spent RM200 a night..felt bad and no worth it!!!
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Hi Cheah, thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter. I know our front office team will do everything in their power to check our guests in as soon as possible however, on the occasion our guests arrive earlier than 2PM, it may require a few phone calls to our housekeeping team to clean the room. Thanks&Regards; Linda
Facility Issue”
A general staff dont have knowledge on Access key card. He was unable/fail to write the key to access key. Customer was keep going up and down 3times. Poor customer service. Dont Expecting too much as it is only budget hotel.
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Hey Zhen, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the facilities. -Linda
worth the money. simple and easy”
worth the money. simple and easy
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Thank you for review and staying us.