1 Tebrau Suites by Subhome
Newly built

1 Tebrau Suites by Subhome

Jalan Seri Setanggi, Taman Seri Setanggi, Tebrau, Johor Bahru, Malaysia, 80250
- View on map
Deluxe Suite 1 Tebrau Suites by Subhome
Deluxe Suite
    Removed from saved list
    Lobby 1 Tebrau Suites by Subhome
    Lobby 1 Tebrau Suites by Subhome
    Interior view 1 Tebrau Suites by Subhome
    Deluxe Suite 1 Tebrau Suites by Subhome
    See all 63 photos
    Lobby 1 Tebrau Suites by Subhome

    1 Tebrau Suites by Subhome Reviews

    7.8
    Very good
    /10
    (946 reviews)See what guests said
    7.6
    Very good

    "Spacious suite."

    Rozita

    -

    January 2, 2019

    8.5
    Excellent value for money
    Recommended by 87% of guests

    Things you’ll love about 1 Tebrau Suites by Subhome

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Separate living room

    This property is in high demand!Booked 13 times since yesterday | 11 travelers are looking at this property right now
    Excellent
    Location
    8.0
    See map
    Excellent location
    Nearby
    Popular
  • Reliance College220 m
  • Institut Informatics250 m
  • Alliance Bank @ Tebrau280 m
  • Church of The Good Shepherd380 m
  • Maybank @ Tebrau Highway390 m
  • AmBank Johor430 m
  • Loke Specialist Maternity Centre550 m
  • Surau Taman Suria620 m
  • E-Mission Academy (M) Sdn Bhd640 m
  • Giant @ Jalan Suria 19640 m
  • Value for money8.5
    Distance to city center4km
    Location rating8.0
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport18.5 km

    Rooms available at 1 Tebrau Suites by Subhome

    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 57 m²/614 ft²
    • City view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 120 m²/1292 ft²
    • City view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices

    What people love about 1 Tebrau Suites by Subhome

    • 8.8
      Excellent

      "Good place to stay"

      Mohd F.

      |

      November 28, 2018

    • 6.0
      Review score

      "Staff were friendly and accommodating"

      Razali

      |

      December 24, 2018

    • 10.0
      Exceptional

      "Conveniently located at the heart of the city and the room was spotless and well maintained."

      Ramesh

      |

      December 1, 2018

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about 1 Tebrau Suites by Subhome

    More about 1 Tebrau Suites by Subhome

    10.0
    Exceptional

    "The apartment was clean, location near shopping mall in town"

    nurul

    |

    January 7, 2019

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "The pools, gym, carpark are all well maintained and guarded..."

    Aliff

    |

    January 3, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Kfc
    2.0 km American, Asian, Fast food
    Greenet Bar & Restaurant
    2.3 km American, Italian, Japanese
    Grill Bar
    2.5 km American, Bar, Steakhouse
    Asian cuisine
    Asian cuisine
    Mee Rebus Haji Wahid
    480 m Asian, Malaysian
    Sambal House
    610 m Asian, Fusion, Malaysian
    Restaurant Teck Sing
    980 m Asian, Chinese, Malaysian
    Chinese cuisine
    Chinese cuisine
    Ampang Yoong Tau Foo
    300 m Chinese
    Restoran Tan Ki
    960 m Chinese
    Goh Zha Lang Restoran Taiwan
    1.1 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of 1 Tebrau Suites by Subhome from real guests

    Agoda Reviews (946)Booking.com Reviews (914)
    7.8
    /
    10
    Cleanliness7.9
    Facilities7.8
    Location8.0
    Service7.0
    Value for money8.5
    Provided by verified guests of Agoda
    All languages
    All guests (946)
    All room types

    Show reviews that mention 

    Showing 342 verified guest comments
    12345
    8.4
    Excellent
    nurul from Malaysia
    Couple
    Deluxe Suite
    Stayed 1 night in January 2019

    value for money”

    already can smell some rubbish when you firstly going out from the lift. the janitor should alert more bout stain left by the rubbish when move it to refusing room. good city view from the room. I'm satisfied with all facilities provided in the suite.

    Reviewed February 07, 2019

    Dear Thank you for your compliments and we're so happy to hear that you had a good stay at 1tebrau suites. We hope to welcome you back soon

    Responded March 09, 2019
    1 Tebrau Suites by Subhome
    3.2
    Nurulhuda from Singapore
    Couple
    Deluxe Suite
    Stayed 1 night in February 2019

    Total letdown”

    The location was ideal. But everything else led to a very distasteful experience. Firstly checking in with reception not even smiling. I was even being nice. No smiles none! Reception asked fellow colleague if there was a balcony, colleague confirmed yes. As i requested for smoking room. Went up no towel no washing machine it states even no cooking for short stay guests. Totally diff from wat was advertised. Stayed in a few apartmts in johor under agoda. This was by faf the worst.

    Reviewed February 28, 2019

    Dear Thank you for your feedback. We're so sorry we did not meet your expectations. Providing our guests with a spotless environment is important to us and we will be using your feedback to improve our housekeeping standards. We hope we will be able to serve you again soon

    Responded March 09, 2019
    1 Tebrau Suites by Subhome
    7.6
    Very good
    Fizo from Malaysia
    Solo traveler
    Deluxe Suite
    Stayed 2 nights in February 2019

    SPACIOUS AND MODERN BUT...”

    Condo is so big like mall and very comfortable but everywhere you go, there is a cctv (not in your room) but you still feel like no privacy. The staff at reception not friendly at all and if you first time to go, you will have a little bit problem to find their reception. Overall is still okay and i give 5/10.

    Reviewed February 27, 2019

    Dear Thank you for your compliments and we're so happy to hear that you had a good stay at 1tebrau suites. We hope to welcome you back soon

    Responded March 09, 2019
    1 Tebrau Suites by Subhome
    8.4
    Excellent
    Fathin from Singapore
    Couple
    Deluxe Suite
    Stayed 2 nights in January 2019

    Excellent”

    Went for a swim at the beautiful scenery site of yours. The ghastly wind had my towel into the pool. Asked for a towel but the guard was lost perhaps thinking we r residents. I explained and asked for housekeeping or if can get a new one of how but of no help with don't know. Secondly, checking out time was at 1pm but we were 15mins late. There was a charge of 50rm which we were unaware of n then we were told a msg was sent. It's best if we were told beforehand rather than checking out and then the prior. When the time we checked for the text,it has been deleted by the sender. The staff resource needs to have some PR or info's.

    Reviewed January 11, 2019
    10.0
    Exceptional
    Aliff from Singapore
    Solo traveler
    Deluxe Suite
    Stayed 2 nights in December 2018

    Best apartment I've been to”

    This place is by far, worth every single cent spent. The facilities are well maintained, the privacy you get in your room makes you feel like a VIP. The pools, gym, carpark are all well maintained and guarded by security 24/7 giving you a peace of mind. I love this place so much I would actually want to make it my home. Location is still a bit of an issue for those without transport as the buildings around is still new and nothing much to eat but if you have your own transport then no problem at all. It is near to Woodlands Checkpoint as well. Will definitely come back for sure.

    Reviewed January 03, 2019
    8.4
    Excellent
    Nur from Singapore
    Family with young children
    Deluxe Suite
    Stayed 2 nights in December 2018

    Enjoyable holiday”

    Everything is good. Just that the check-in time is flat at 3pm. Location is good. The swimming pool is awesome. But, not sure whether anyone came to clean the pool. One bad review i would give was there's stairs in the pool which cannot be seen and my kids got cut on their ankle. Hope the management will take action against it. Other than that everything is great. My kids really enjoyed our short holiday.

    Reviewed December 30, 2018
    8.8
    Excellent
    CHUNG from Malaysia
    Family with young children
    Executive Suite
    Stayed 2 nights in December 2018

    New and nice”

    Located near city centre, considered great location with own driving. Spacious and clean rooms, with new and well functioning furnitures. Great gym room and swimming pool. Truly satisfactory except the free parking lot provided is not convenient.

    Reviewed December 18, 2018
    7.6
    Very good
    Ivy from Singapore
    Couple
    Deluxe Suite
    Stayed 1 night in February 2019

    Worth for value ”

    Spacious, clean, and value worthy studio apartment for staycation. Location is abit off site however its just 5 mins travel distance to KSL. However staffs are not very responsive and uncontactable after 12am. We are unable to contact any staffs for checkout at 4am which results us not getting back our deposit if we leave. We waited for an hour plus for staff to appear for check out and eventually we gave up waiting. There's no contact point between staff and guest if you need any assistance after 12am. Hope management can do some improvement on this.

    Reviewed February 12, 2019

    Dear Thank you for your compliments and we're so happy to hear that you had a good stay at 1tebrau suites. We hope to welcome you back soon

    Responded March 09, 2019
    1 Tebrau Suites by Subhome
    2.0
    Peter from Australia
    Solo traveler
    Deluxe Suite
    Stayed 11 nights in January 2019

    The Rams we're not equipped with what was advertised in their brochure”

    The room was nice but they advertised cookware and cooking appliances, there was a gas stove top but it was not connected to gas so you could not use it. When I asked about it they said you can hire a electric stove top for 30 ringgit a day if you like, not good enough. They said there was a lot box in the room there was no lock box in the room. They advertised that there was satellite TV there was no satellite TV there was 5 channels only one in English. You had to ask for the broom to be cleaned and sometimes they would leave no water no towels no sugar tea or coffee. I would not tell anybody to go there they advertised falsely with their amenities I would not stay there again

    Reviewed February 09, 2019

    Dear Thank you for your feedback. We're so sorry we did not meet your expectations. Providing our guests with a spotless environment is important to us and we will be using your feedback to improve our housekeeping standards. We hope we will be able to serve you again soon

    Responded March 09, 2019
    1 Tebrau Suites by Subhome
    8.4
    Excellent
    Mohd from Malaysia
    Family with teens
    Executive Suite
    Stayed 1 night in October 2018

    Great Place & Nice Location”

    Great place, but there are few thing need to be rectified and improved. Pros: 1. Great location 2. Safe parking 3. Super clean unit 4. Nice view 5. Fully equipped, with a satelight tv, microwave, electric kettle, fridge, washing machine & iron/ironing board. Cons: 1. Unfriendly reception staff, sour face upon our welcoming and registration, especially the arab staff ladies. 2. There are no fork n spoon in the kitchen. 3. Washing machine keep tripping when we use. 4. Very small basket bin. 5. Amenities only provide for two person (very unconvinced if you travel with 4 person) 6. No dish soap/liquid.

    Reviewed October 28, 2018
    2.8
    Edward from Malaysia
    Solo traveler
    Deluxe Suite
    Stayed 1 night in November 2018

    Acceptable”

    Can you imagine cockroaches all over the apartment!! I can barely sleep at night! Bed sheets are literally yellow! bathroom seems like hasn't been clean before

    Reviewed February 28, 2019

    Dear Thank you for your feedback. We're so sorry we did not meet your expectations. Providing our guests with a spotless environment is important to us and we will be using your feedback to improve our housekeeping standards. We hope we will be able to serve you again soon

    Responded March 09, 2019
    1 Tebrau Suites by Subhome
    2.0
    Saranya from Singapore
    Couple
    Deluxe Suite
    Stayed 1 night in January 2019

    Very bad experience”

    Had a power trip in the morning about 9am. We were sleeping and suddenly there was no fan air corn and we woke up because of this. Was waiting in the room till 10am. Thinking it was just temporary. And the room phone was not working. However nobody came, so I went down to the lobby and the receptionist just said was power cut and gave us another room to. So you expect us to wake up at 10am and just pack our things and go to another room? Nobody even came to help like a Housekeeping staff to help us. Plus no compensation for it? Atleast a late check out or something? Seriously this is bad customer service. Never ever gonna come here again. Plus when we checking in time, there was no towels neither bathwash inside. We had to wait till evening for the housekeeping to come and give.

    Reviewed January 31, 2019

    Dear Thank you for your feedback. We're so sorry we did not meet your expectations. Providing our guests with a spotless environment is important to us and we will be using your feedback to improve our housekeeping standards. We hope we will be able to serve you again soon

    Responded March 09, 2019
    1 Tebrau Suites by Subhome
    4.8
    Nur from Singapore
    Couple
    Deluxe Suite
    Stayed 1 night in January 2019

    2nd was a disappointment”

    We were in room 2413. It was our second return to 1Tebrau. Our first visit was exactly a year ago, when it just opened. First visit was satisfactory - the rooms were clean, everything looks new, we were very satisfied. However, the 2nd visit was a disappointment. I was shocked to step into a dirty room, the bedsheet have stains (I do want to believe they changed to a new bedsheet), the living room sofa have stains too - and there were a lot of hairs around the floor, like it wasnt vacuumed for very long. And everyone's most horror - used towel in the bathroom still hanged at the back of the door. The toilet were unclean, toilet floor is slippery. We didnt bother to get them to remove the towel, change the bedsheet, and vacuum the hairs on the floor cause we were there for only 1 night. We were away during the day too - only came back to the room at night to sleep before checking out the next day. Nonetheless, I feel that 1Tebrau should live up to the name - 1Tebrau Suites - It doesnt.

    Reviewed January 24, 2019

    Dear Thank you for your feedback. We're so sorry we did not meet your expectations. Providing our guests with a spotless environment is important to us and we will be using your feedback to improve our housekeeping standards. We hope we will be able to serve you again soon

    Responded March 09, 2019
    1 Tebrau Suites by Subhome
    3.2
    Ching from Malaysia
    Business traveler
    Deluxe Suite
    Stayed 2 nights in January 2019

    Disappointed”

    Has been staying here a few times but this trip was very disappoiting. Upon check in, there is no tower or water in room. Call reception many times but not picking up. Only manage to get the towel in the next morning. Then after back to hotel in the evening, room is not clean. Has to go down to reception to ask for new towel and water. I used to 1Tebrau but i think after this trip, i will change to other. The swimming is a bit dirty too. Overall, not happy.

    Reviewed January 12, 2019
    6.8
    Good
    Sean from Malaysia
    Business traveler
    Deluxe Suite
    Stayed 1 night in January 2019

    Good”

    Second time with them. this round i got the room that found plenty of small cockroaches when back at night time Requested to switch room immediately, staff was helpful and change for me. cleanliness can be improved. parking at highest floor and need to turn many rounds. other than that got no issue.

    Reviewed January 07, 2019
    4.4
    Marcus from Singapore
    Couple
    Deluxe Suite
    Stayed 2 nights in December 2018

    Cockroaches everywhere!!!”

    Cockroaches everywhere! Killed more than 20 over, sofa area, room 25-03. Bedroom is shielded by glass door n see thru living room. At night can be scary. In the end give another room 27-05 and saw 1 cockroach running around n request for 2 bathing towels and waited 1 hour+ zzz. NEVER will I book again.

    Reviewed January 03, 2019
    7.6
    Very good
    Meng from Malaysia
    Family with young children
    Deluxe Suite
    Stayed 1 night in December 2018

    Overall is good”

    Bedroom is barely sufficient for 2 adult and 1 kid. Nice swimming pool with good scene. Location is quite near to KSL with 1-2 km driving distance. Cleanliness is ok which can be better as floor is a bit sticky. Front desk is undersized and not helpful.

    Reviewed December 31, 2018
    8.4
    Excellent
    Bella from Singapore
    Family with young children
    Deluxe Suite
    Stayed 1 night in December 2018

    Rude receptionist(GUY)”

    The receptionist wasn’t helpful and rude. He did not like when we/others asked questions. Was not polite at all! He needs to be sent for a proper customer service! The room is great we love our stay only down side is the customer service, if it’s better we would definitely rate 5/5!

    Reviewed December 17, 2018
    7.2
    Very good
    Keane from Malaysia
    Family with young children
    Deluxe Suite
    Stayed 2 nights in December 2018

    Good location and value for money”

    But the swimming pool need some improvement which the stairs is too sharp and easy cut kids toe. For the furniture inside the room, the drawer on the desk will be easy knock visitors head due to the plug was under the drawer

    Reviewed December 13, 2018
    3.2
    Nicholas from Singapore
    Couple
    Deluxe Suite
    Stayed 1 night in December 2018

    Unclean environment with unfriendly staff”

    Book a room here yesterday and was shocked by how dirty the room is. Floor was very dirty and the toilet had a smelly stench. Toilet bowl seat was stained with urine marks. TV wasn’t working as well. No towels in the bathroom and when I went down to tell the staff, the lady staff who was more concern about her looks only nodded her head and said she will sent someone up. Apparently, throughout the whole night, no towels was sent up. The Indian staff who attended to me for the book in was very unfriendly and rude. Will not return to this place anymore.

    Reviewed December 11, 2018
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    1 Tebrau Suites by Subhome
    |Very good 7.8
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • KSL City Mall