118 Hotel
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8.0
Excellent
/10
(657 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Better than 95% of properties in Penang
Excellent location - 150 meters from city center
Popular neighborhood
  • Penang Times Square100 m
  • Penang Nagarathar Sivan Temple140 m
  • The Swagger Salon160 m
  • Hin Bus Depot160 m
  • Church of Our Lady Sorrows170 m
  • Komtar Complex300 m
  • St. Paul Anglican's Church310 m
  • Penang Tourist Guide Association310 m
  • Popular Bookshop310 m
  • Penang Road320 m
  • Free Wi-Fi

    118 Hotel

    29, Jalan Dato Keramat, Georgetown, Penang, Malaysia, 10150 - See map
    "The hotel is convenient to access all the major shopping malls, and it's within walking distance."
    PEI J. - August 13, 2018
    Exceptional reputation
    Recommended by 92% of guests
    Excellent cleanliness
    8.2 rating for cleanliness
    • 390 meters to public transportation

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Last booked 2 hours ago

    Value for money8.2
    Distance to city center1 km
    Location rating8.4
    Nearest airportPenang International Airport (PEN)
    Distance to airport15.0 km

    Rooms available at 118 Hotel

    8.2
    Excellent
    Room comfort & quality
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 13 m²/140 ft²
    • Shower
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices

    What people love about 118 Hotel

    • 9.2
      Exceptional
      Cleanliness

      "Nearby to komtar, cleanliness, and security."

      Tan

      |

      November 3, 2018

    • 8.4
      Excellent

      "Overall is very good."

      PEI J.

      |

      August 13, 2018

    • 9.2
      Exceptional
      Location

      "Good location."

      Su M.

      |

      August 11, 2018

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    More about 118 Hotel

    More about 118 Hotel

    8.0
    Very good

    "Staff helpful & good clean location Hotel, I will come back..."

    BOON K.

    |

    August 31, 2018

    An overview

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    What they offer

    6.0
    Review score

    "Good service"

    TAN

    |

    November 1, 2016

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of 118 Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (657)Booking.com Reviews (13)
    8.0
    /
    10
    Cleanliness8.2
    Facilities7.1
    Location8.4
    Room comfort and quality8.2
    Service8.2
    Value for money8.2
    All languages
    All guests (657)
    All room types

    Show reviews that mention 

    Showing 381 verified guest comments
    12345
    9.2
    Exceptional
    Linda from Indonesia
    Family with young children
    Standard Double Room
    Stayed 2 nights in July 2019

    Location, Price and Cleanliness are good”

    Location near to Komtar and Penang Times Square, Cleanliness and staff are also good. Just disappointed found out the queen bed room is so small. I can't even open my 24inch suitcase without blocking door, no space. I peek the Twin room, it's so spacious. Next time will book the twin room instead.

    Reviewed July 17, 2019
    7.6
    Very good
    Indahwati from Indonesia
    Group
    Standard Twin Room
    Stayed 1 night in June 2019

    good location”

    near to macalister road, small room and clean

    Reviewed July 21, 2019
    6.8
    Good
    Indahwati from Indonesia
    Group
    Standard Twin Room
    Stayed 1 night in June 2019

    Good location”

    near to macalister road, small but clean

    Reviewed July 21, 2019
    2.8
    Eddy from Malaysia
    Family with young children
    Standard Twin Room
    Stayed 2 nights in May 2019

    Worst hotel”

    Is really a worst hotel which i m 1000% NOT RECOMMENDED TO THOSE WITH OWN TRANSPORT. Is impossible you can find a car park lot in 2 or 3 hours within 5km area. I suggest do Not book this anymore I regret and thought to reduce from 2day to 1day This hotel are not allow. Seriously this is the most worst hotel i had ever stay!!!! This hotel shall not located at this places!!! Not recommended to those with own transport unless you are solo with public transport

    Reviewed May 28, 2019
    9.2
    Exceptional
    Tan from Singapore
    Group
    Standard Twin Room
    Stayed 5 nights in October 2018

    Nearby to komtar, cleanliness, and security.”

    Nearby to komtar, cleanliness, and security. The hotel is walking distance to komatar, eateries and bus stop. You can walk to Gamma shopping in less than 3 mins. It is a basic hotel with cleanliness to our standard. There is a water dispenser at the front desk. It is comfortable.

    Reviewed November 03, 2018
    9.2
    Exceptional
    Tan from Singapore
    Group
    Deluxe Triple Room
    Stayed 5 nights in October 2018

    Nearby to komtar, cleanliness, and security ”

    Nearby to komtar, cleanliness, and security. The hotel is walking distance to komatar, eateries and bus stop. You can walk to Gamma shopping in less than 3 mins. It is a basic hotel with cleanliness to our standard. There is a water dispenser at the front desk. It is comfortable.

    Reviewed November 03, 2018
    8.4
    Excellent
    PEI from Malaysia
    Family with young children
    Deluxe Triple Room
    Stayed 4 nights in March 2018

    Value for money”

    There is a good hotel with a friendly staff. If have a life to access 2nd level room is better for the elderly. Because need to climb the stair case is not easy for them. Overall is very good. We stay there for about a week. The cleaner help us to clean every day and need to say thank you to him as well! The hotel is convenient to access all the major shopping malls, and it's within walking distance. Many food streets are nearby. I will go back to this hotel if I go to Penang again.

    Reviewed August 13, 2018
    3.6
    FENKY from Indonesia
    Solo traveler
    Standard Twin Room
    Stayed 2 nights in June 2019

    Bad hotel”

    The hotel is not really good

    Reviewed June 28, 2019
    10.0
    Exceptional
    Noor from Malaysia
    Couple
    Standard Twin Room
    Stayed 1 night in June 2018

    Friendly, super clean motel”

    Friendly & helpful staff. Modern & tastefully furnished room. Very nice bathroom. Super clean room. Very impressed. Understandably parking is an issue but there are plenty of paid public parking spaces nearby.

    Reviewed June 29, 2018
    8.8
    Excellent
    Yanti from Indonesia
    Family with teens
    Family Room
    Stayed 1 night in January 2018

    recommended”

    this hotel is cheap and really near komtar area and new lane food stall. clean and bright room although no window but its fine. really comfortable, too bad we only stay for a night because we must depart to airport the next day. the staffs are nice too. and i must give a shoutout to a restaurant near this hotel, i forgot to look at the name. a few doors to the right, there is a small restaurant selling meatbun/bakpao and noodles, i really recomend it, try the bun many flavor choices and really soft, also the dry noodles, the sellers so nice, you can tell them to bring your food to the hotel too. overall satisfied with this hotel, will come back.

    Reviewed January 06, 2018
    8.4
    Excellent
    NUR from Malaysia
    Group
    Deluxe Triple Room
    Stayed 2 nights in December 2016

    Right in the Middle of the Town”

    We made a mistake by driving in Penang. The hotel was strategically in the middle of the town and a lot of places are within walking distance. Parking was limited. There were also 24 hours McD and a shopping mall nearby. The room was a bit small and we can hear noises from the street.

    Reviewed September 05, 2017
    8.0
    Excellent
    Aurelia from Indonesia
    Family with teens
    Deluxe Triple Room
    Stayed 2 nights in June 2017

    Good Place, Good Facilities”

    I'm stayed for 2 nights and I'm verry thanks to the staff they help us very well. When we want to booking Grab they will help us and when we want to check out in the early morning they want to waiting us in the morning. Overall I will stayed again when come to Penang. And the place near from Komtar and McDonalds .

    Reviewed June 29, 2017
    9.6
    Exceptional
    Kuan from Malaysia
    Group
    Standard Twin Room
    Stayed 1 night in November 2016

    Simple and comfortable”

    Clean room and helpful staff. Booked a twin room but had an additional person last minute and the hotel staff was very helpful in assisting us to upgrade to a triple room. Room was comfortable and clean enough. Only minor downside was the WiFi was super weak in our room. Otherwise it was a pleasant stay. Price is cheap and location was good.

    Reviewed November 11, 2016
    8.4
    Excellent
    Thi from Vietnam
    Group
    Standard Twin Room
    Stayed 2 nights in January 2016

    The hotel is super clean and just next to Penang Times Square”

    The location is good as it's just right at the street food area, Penang Time Square and bus stop. The room was so clean, no bad smell when entering though the toilet facility has some trouble, so hard to flush down as the water kept going up, hope they have fixed it. The bed is comfortable, staffs are friendly and very helpful when showing me how to use public transport in Penang.

    Reviewed September 10, 2016
    10.0
    Exceptional
    Ngoc from Vietnam
    Group
    Deluxe Triple Room
    Stayed 2 nights in July 2016

    Nice clean hotel”

    We stayed here for 2 nights. We arrived Penang early in the morning. The staff was so nice to arrange the room earlier for us as soon as those guest checked out.the room was so clean n tidy. Thank for all

    Reviewed July 15, 2016
    9.2
    Exceptional
    Lau from Malaysia
    Family with teens
    Deluxe Triple Room
    Stayed 2 nights in December 2015

    Great location”

    It is quite convenient to stay at here, within 3 mins walk you able to get yourself to bus station. But, it is not that easy to find a parking place or drop-off point. It was just perfect except for parking problem. Nice staff, clean room, great location that near to food street and surround by plenty food stall.

    Reviewed February 14, 2016
    9.2
    Exceptional
    Mason from Malaysia
    Couple
    Standard Twin Room
    Stayed 2 nights in January 2016

    Nice location, easy access to buses and shopping malls”

    Convenient location, just 5-10 minute walk to Komtar bus terminal, and 10-15 minute walk to nearby shopping malls. No problem for transport, food and shopping. Gama Supermarket & Departmental Store is just a few blocks away, easy to get packed food, fruits, drinks and toiletries. The staff is friendly and helpful. The room is clean, and simple: no kettle, fridge etc., just a TV, air-cond, fan and a clean bathroom/toilet. Good enough. Wifi is strong. I will definitely stay here again if I need to travel around by buses in my future Penang trips.

    Reviewed January 27, 2016
    9.3
    Exceptional
    Bernice from Singapore
    Family with teens
    Deluxe Triple Room
    Stayed 3 nights in July 2015

    Great service, room is value for money!”

    Extremely friendly, helpful staff. Clean room and toilet. Comfy bed.

    Booked this room for my parents and I when ee visited penang in july, and we all loved it! The room is small, but it is a budget hotek after all. For its price though, it is extremely clean (likely also because it is new) and the beds were very comfortable too. Toilet is pretty big and very clean as well. And the staff were very helpful with recommending the places to go and how to get there! Both the day and night staff were very friendly. Overall, we had a very good stay with nothing to complain about!

    Reviewed November 29, 2015
    8.7
    Excellent
    Nur from Brunei Darussalam
    Group
    Deluxe Triple Room
    Stayed 3 nights in September 2015

    clean and new hotel with all basic needs covered”

    minimalist design, location, price

    it was convenient, the staff was absolutely helpful in telling us where to go to get the best food and giving us directions. the room we got was the triple deluxe, and luckily we got a room with windows so we had some natural light in the room. however, the sound of traffic outside at night could be a problem to some people, although for us we slept like babies. the hotel was walking distance to penang times square, komtar and gama supermarket. i didnt quite enjoy penang times square and didnt even bother going to komtar but gama was quite alright so staying next to it was a plus. also all the buses go through komtar so staying at 118 is convenient for bus users. one other shopping mall that i did enjoy was 1st avenue, which was walking distance but a bit further than the other three. jalan macalister was just on the other side (about 3mins walk) and at night the streets would turn into a streetfood strip which was great. we did quite a bit of walking to penang road, transfer road, muntri road, love lane and armenian street all in one day and got to explore georgetown.

    Reviewed October 02, 2015
    8.0
    Excellent
    Arissara from Thailand
    Family with teens
    Deluxe Triple Room
    Stayed 2 nights in April 2015

    Good location, 3 mins walk to Komtar”

    Location, nice staff

    We stayed in the room that next to the road, it is quite bad cause we heard the cars and traffic all night, kept waking up. Location, close to Komtar 2-3 mins walk. Aircon is old, but in the room has a fan for you

    Reviewed April 23, 2015
    12345
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    • Excellent location
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    • Komtar Bus Terminal is within 0.37 km