7.4

Very good
31.8% this month
/10
(1,324 reviews)See what guests said
Highly rated by guests – 90% would recommend
Housekeeping36
View16
Swimming Pool7
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Menara Kuala Lumpur 690 m
Petronas Twin Towers 760 m
KLCC - Bukit Bintang Pedestrian Walkway 1.0 km
Aquaria KLCC 1.1 km
KLCC Park 1.1 km
Jalan Alor 1.4 km
Pavilion Kuala Lumpur 1.4 km
Central Market 1.8 km
Chinatown - Kuala Lumpur 2.0 km
KL Bird Park 2.7 km
Nearby landmarks
Tourist Police 270 m
Malaysian Travel Business 280 m
Bukit Nanas Monorail Station 290 m
Malaysian Tourism Centre 300 m
A'Famosa Theme Park 330 m
Gym@ Concorde Hotel 360 m
LRT Train Station - Kampung Baru 370 m
Hard Rock Café 370 m
LRT Train Station - Dang Wangi 440 m
WET Deck at W Kuala Lumpur 490 m
188 Private Suites by Subhome

"Great location and a lot of movies in Netflixx channel."

syamsul - March 2, 2020
Premium Studio 188 Private Suites by Subhome
Lobby 188 Private Suites by Subhome
Swimming pool [outdoor] 188 Private Suites by Subhome
See all 52 photos
Removed from saved list
Entire apartment
Free Wi-Fi

188 Private Suites by Subhome

KLCC, Kuala Lumpur, Malaysia - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Menara Kuala Lumpur
Within 690 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 290 meters to public transportation

  • Located in heart of Kuala Lumpur

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Steamroom

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money7.9
Distance to city center1km
Location rating8.1

Rooms available at 188 Private Suites by Subhome

Junior Family Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed & 1 single bed
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2 Rooms Suite
...
  • Room size: 111 m²/1195 ft²
  • City view
  • 1 king bed and 2 single bed...
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Two-Bedroom Suite
...
  • Room size: 111 m²/1195 ft²
  • Shower and bathtub
  • 2 single beds & 1 king bed
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Standard Studio
...
  • Room size: 84 m²/904 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Family Suite
...
  • Room size: 93 m²/1001 ft²
  • Shower and bathtub
  • 1 king bed and 1 single bed
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Suite - 1 Bed Room
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed
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One-Bedroom Suite
...
  • Room size: 84 m²/904 ft²
  • Shower and bathtub
  • 1 king bed
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Premium Studio
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
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Junior Family Suite (No Breakfast)
...
  • Room size: 93 m²/1001 ft²
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Superior Studio
...
  • Room size: 56 m²/603 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at 188 Private Suites by Subhome?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to 188 Private Suites by Subhome?

For those who wish to drive their own cars, 188 Private Suites by Subhome has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Self-parking is conveniently available at the apartment. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the apartment can arrange both taxis or car rental.

What is the smoking policy at 188 Private Suites by Subhome?

188 Private Suites by Subhome does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to 188 Private Suites by Subhome?

The closest train, metro, or bus station to 188 Private Suites by Subhome is Kl Hop Onn Hop Off MATIC, 270 m away.

What restaurants are nearby 188 Private Suites by Subhome?

Restaurants including Med@Marche, Tangerine and Deep Blue are popular in 188 Private Suites by Subhome’s neighborhood which is known as KLCC.

What popular shopping places are close to 188 Private Suites by Subhome?

Shopping options in 188 Private Suites by Subhome’s KLCC neighborhood include Suria KLCC, Kedai Runcit German and CHARISMA jewellery.

What are popular attractions near 188 Private Suites by Subhome?

Guests at 188 Private Suites by Subhome can easily visit Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur located in the KLCC area.

What popular beaches are close to 188 Private Suites by Subhome?

Guests at 188 Private Suites by Subhome can easily visit Boat Cruise, Port Jin Makan Asap@tangga tkt 20 and Pulau Kapas in the KLCC area.

What popular natural sightseeing spots are close to 188 Private Suites by Subhome?

188 Private Suites by Subhome’s nearby natural sights include Ski practice, MyShisha Pintu Gerbang Kg Baru and Pasar Malam,Pasar Minggu located in the same KLCC area.

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Explore the neighborhood

What people love about 188 Private Suites by Subhome

  • 10.0

    Exceptional
    Staff 

    "Staffs were all friendly and helpful."

    Amni

    |

    January 14, 2020

  • 8.8

    Excellent
    Location

    "Pros: Spacious room, good location."

    Mohamed

    |

    March 3, 2020

  • 10.0

    Exceptional
    Staff 

    "The receptionist is nice, helpful."

    Quynh

    |

    July 19, 2019

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Room size
88 sqm.
Location score
8.1/10
Value for money score
7.9/10
Cleanliness score
7.1/10
Bigger than
98
%
of Kuala Lumpur properties
Better than
93
%
of Kuala Lumpur properties
Better than
92
%
of Kuala Lumpur properties
Better than
90
%
of Kuala Lumpur properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

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Overall rating:

7.4

Very good
1,324 reviews
Cleanliness
7.1
Facilities
7.4
Location
8.1
Read all reviews >
What travelers say they love:
Ample parking space, such a large unit.
AIMAN from Malaysia
Solo traveler
More about 188 Private Suites by Subhome

More about 188 Private Suites by Subhome

Whether you're a tourist or traveling on business, 188 Private Suites is a great choice for accommodation when visiting Kuala Lumpur. The hotel is not too far from the city center: just 1km away, and it normally takes about 60 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

188 Private Suites offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include grocery deliveries, kitchen, airport transfer, family room, tours.

Step into one of 60 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, complimentary instant coffee, complimentary tea, linens, mirror which can be found in some rooms. The hotel offers many unique recreational opportunities such as fitness center, outdoor pool. 188 Private Suites is your one-stop destination for quality hotel accommodations in Kuala Lumpur.

Show less
Amenities and facilities
Very good
Facilities

7.4

Most talked about facilities

Housekeeping

46 mentions

Internet

28 mentions

Swimming Pool

23 mentions

Car Park

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay
  • Tamil

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurants

Services and conveniences

  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Laundry service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Wheelchair accessible

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Exterior corridor
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Complimentary tea
  • Desk
  • DVD/CD player
  • Free bottled water
  • Free instant coffee
  • Full kitchen
  • Hair dryer
  • Individual air conditioning
  • Kitchenette
  • Kitchenware
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Refrigerator
  • Separate dining area
  • Separate shower/bathtub
  • Shower
  • Sofa
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Towels
  • TV [flat screen]
  • Washing machine
Location
Jalan Cendana, Off Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia, 50250
Excellent
Location

8.1

Public transportation

  • Bukit Nanas Monorail Station
    290 m 4 min walk

Hospital or clinic

  • Al-Islam Specialist Hospital
    570 m

Shopping

  • Pavilion Kuala Lumpur
    1.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    260 m 6 min walk
What's nearby

Popular landmarks

  • Menara Kuala Lumpur
    690 m
  • Petronas Twin Towers
    760 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.0 km
  • Aquaria KLCC
    1.1 km
  • KLCC Park
    1.1 km
  • Jalan Alor
    1.4 km
  • Pavilion Kuala Lumpur
    1.4 km
  • Central Market
    1.8 km
  • Chinatown - Kuala Lumpur
    2.0 km
  • KL Bird Park
    2.7 km

Nearby landmarks

  • Tourist Police
    270 m
  • Malaysian Travel Business
    280 m
  • Bukit Nanas Monorail Station
    290 m
  • Malaysian Tourism Centre
    300 m
  • A'Famosa Theme Park
    330 m
  • Gym@ Concorde Hotel
    360 m
  • LRT Train Station - Kampung Baru
    370 m
  • Hard Rock Café
    370 m
  • LRT Train Station - Dang Wangi
    440 m
  • WET Deck at W Kuala Lumpur
    490 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until01:00
  • Check-out from06:00
  • Check-out until12:00
  • Reception open until02:00

Getting around

  • Distance from city center1km
  • Travel time to airport (minutes)60

The property

  • Local Tax ID/ Rental License000111796224
  • Non-smoking rooms/floorsYes
  • Number of floors38
  • Number of rooms 60
  • Room voltage220
  • Year property opened2015

Reviews of 188 Private Suites by Subhome from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.1
Facilities7.4
Location8.1
Service6.6
Value for money7.9
High score for Kuala Lumpur
Rating
9+ Exceptional (136)
8-9 Excellent (74)
7-8 Very Good (96)
6-7 Good (54)
<6 Below Expectation (215)
Time of the year
Mar - May (108)
Jun - Aug (133)
Sep - Nov (158)
Dec - Feb (176)
Don't miss out!Properties in Kuala Lumpur are being booked every minute!
All guests (1,277)
All room types
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Show reviews that mention 

Showing 575 verified guest comments
12345
9.2
Exceptional
Joe from United Kingdom
Couple
Premium Studio
Stayed 2 nights in January 2018

Really good suite for the price.”

I think these suites were really good value for money. Regarding previous reviews I think a lot of these issues have been fixed. As there was always someone at the summer suites check inn desk which is right next door to Fraser Residences. We had really good WiFi in the room, there was Netflix on the tv but no normal channels which is fine, we were given extra toilet rolls when we asked and towels. Overall really big modern room, big bathroom with really nice shower and bath and good swimming pool. The only small complain I would have was there were quite a few stains on the rug and I would only know to check in at summer suites because of other reviews, I think 188 Private Suites need to tell you this at the time of booking to save confusion.

Reviewed January 19, 2018

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8.8
Excellent
Deseree from Philippines
Group
Premium Studio
Stayed 4 nights in January 2018

Excellent”

Me and my friends stayed in a studio room for 5 days. The room and whole building are good except that the water is spilling beyond the shower area when used. Nobody cleans the room unless it is requested and we were not informed that it must be requested early and only within 3-4PM the rooms are serviced. It should also be noted that the reception/office of 188 Private Suites is not in the same building as the rooms. The reception is in the building beside it. Other than this, our whole stay was pleasant.

Reviewed January 22, 2018

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10.0
Exceptional
syamsul from Malaysia
Business traveler
One-Bedroom Suite
Stayed 1 night in February 2020

Great”

As a business traveller i always wanted to have a space which are easy to access and have a great location, facilities and amenities. 188 Private Suites provide it all. The staff are friendly, the check in process are fast, the room are fantastic, easy access. Great location and a lot of movies in Netflixx channel.

Reviewed March 02, 2020

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Dear Syamsul, Thank you so much for the perfect scoring awarded to us, and also for the positively awesome review! It's a pleasure to know that your experience staying with us was a good one. We appreciate the detailed review on our space, location, unit and facilities. We hope in welcoming you back with us soon. Take care and stay safe, have a Great day! Kind Regards, Shan Subhome Management Sdn. Bhd.

Responded May 01, 2020
188 Private Suites by Subhome
10.0
Exceptional
Mr. from Philippines
Couple
Suite - 1 Bed Room
Stayed 2 nights in June 2018

A place to stay”

Me and my husband surprised with the room I had reserved thru Agoda, I was thinking that the room is good to accommodate us, but the Suite Room was so big and fully furnish. We enjoy our stay. I recommend this 188 Private Suite., a place to remember. Thanks.

Reviewed June 25, 2018

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Hi there, thank you so much for your nice compliments. We hope you will come back to stay with us again in near future.

Responded June 26, 2018
188 Private Suites by Subhome
10.0
Exceptional
Silawati from Malaysia
Family with young children
Premium Studio
Stayed 1 night in February 2018

best hotel”

very best n enjoy stay this hotel. 188 private suites n fraser residences hotel in same buiding. but for manage chek in, chekout hotel u should go to other building mercu summersuit.

Reviewed February 22, 2018

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10.0
Exceptional
Vikneswaran from Malaysia
Business traveler
Premium Studio
Stayed 4 nights in October 2017

Amazing place.”

The exact place of stay is at the Fraser Residence although they asked me to check in at the Mercu Summer Suites which at another building next to Fraser. The pros are 1. PRICE is so cheap for a suite a very strategic place. paid less than 600 for four nights. 2. PLACE. The suite is very nearby to KLCC (15min walk) and Monorail station. It takes 10min to Bukit Bintang station. 3. Cleanliness. The rooms are well maintained. Clean and cozy. Toilets are clean too. 4. FACILITIES. They have a gym at the top floor with a beautiful view of both Petronas n KL tower. Swimming pool are clean. And also sauna which gives little relaxation after your gym session. 5. FREE PARKING Cons 1. a little hassle during check-in/out because your have to walk in btwen two diff building. But not so far tbh. 2. I had problem with my phone signal in the room throughout my stay 3. there is a home theatre set in the room. however the TV is so useless u can't watch anything. not even a USB supported TV.

Reviewed November 04, 2017

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8.0
Excellent
Elaine from Malaysia
Family with teens
Suite - 1 Bed Room
Stayed 1 night in September 2018

Cheaper price booking inside Fraser Suite hotel”

1. Check-in and Check-out will be held at the building next to Fraser Suite Residences but the actual room that was booked was at the Fraser Suite Building. Inconvince set up but im fine and ready with it, thanks to the previews review i have read here. 2. The Room was totally the same with the rooms that was managed by Fraser Suite but the quality was way to far from Fraser Suite rooms. a. The rooms was dirty. This includes the plates, the microwave, the floor, the bed (with stains), the sofa (with stains) and the drawers. b. Incomplete kichenette/Utensils Only 1 spoon with 2 fork, lead of the pan was there but the pan itself was missing, 1 chopsticks c. The rooms was not maintained The door knob was missing, the internet was not working, the TV was not connected to any channel and the only option to use it waa to the built-in movie that wasnt interesting at all. 3. Hotel Facilities was quite good. The jacuzzi/steam/sauna was working and we got the chance to used it The water in the pool was cold but its fine. I am not sure why the Fraser Suite are allowing different agency to run their worn out rooms. Well, we have paid lower peice compare to a booking done in Fraser Suite so we cannot really complain on this quality issues. And by the way, you cannot ask room service directly to any employees inside the building because your room service will be coming from the next building so expect to wait till forever before they can take action. All in all, our stay was just okay because I have expected this scenarios before hand so thanks for the previews reviews, it helped me alot to just expect the worst and we have proved that those reviews were all right!

Reviewed October 01, 2018

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8.4
Excellent
Yasmin from Malaysia
Solo traveler
Premium Studio
Stayed 1 night in January 2020

Everything was OK. But tv channel should be more variety. ”

Ur TV channel in the room should be variety. Yupptv definitely for those who understand tamil or hindi. And YouTube only available for. Multilingual. Not many movies can be watched frm there. I havd stayed at 188 with different agent and it was great. They have different channels for TV especially for those who want to just relax and staying in or those with kids. We gotta feel worth it for paying atleast. Subhome u gotta improved!!

Reviewed January 17, 2020

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Dear Yasmin, Thank you for your feedback and rating! We appreciate your valuable feedback about the television channels. We will definitely look into this to improve on the matter that you have highlighted. We hope that your kind support will be with us while we improve our infrastructure. Thank you again and hope to see you back with us in the near future! Kind Regards, Shan Subhome Management SDN BHD.

Responded January 17, 2020
188 Private Suites by Subhome
6.8
Good
Yim from Malaysia
Family with young children
Two-Bedroom Suite
Stayed 1 night in December 2017

Slightly Incovenient, better maintenance required but good value”

Booked 188 Private Suites but did not identify it with the check-in desk which was actaully situated at Mercu Summer Suites building. After check in, we were told our car park and room is at Fraser Residence (building next door) so we had to move our car over to be entitled for free parking. Given a single key card which did not work so we had to rely on the hotel concierge of Fraser to move us up each time. The apartment was gorgeous and very spacious, but upholstery was dirty and 1 pillow had blood stain. Asked housekeeping to help change but the same property is run differently for the hotel guests and those who book 188 Private suites. So the housekeeping explained it was not part of their scope to clean. The aircon ducts looked dusty. Would think twice before booking again even though the actual unit was good value. The pool area was beautiful and was the saving grace There was no breakfast option. Thankfully our favourite local haunt Yut Kee was around the corner by Uber.

Reviewed December 27, 2017

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7.2
Very good
Nur from Malaysia
Group
Suite - 1 Bed Room
Stayed 1 night in March 2018

A not-so good starter in 188 suites”

In case you want to book a room in 188 suites you have to aware that there's a difference between 188 suites and Fraser Residence. 188 suites comes from a different management with Fraser Residence but still, you are placed in the same tower with Fraser Residence guests. You have to check in and check out at the counter in the next building, not the Fraser Residence's lobby. Some of the services provided in Fraser Residence are not given to 188 suites guests even though you are in the same building because they have different management. You have to carry your luggage by yourself to your room. However, you can enjoy the facilities provided in Fraser Residence such as the swimming pool, gym and so forth. The room is excellent in term of space but they didn't provide a kettle and a hairdryer. There are two televisions in the room but only one tv can function. There are a big refrigerator and one big bathroom and one small toilet. You have to give rm200 as a deposit.

Reviewed March 28, 2018

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9.2
Exceptional
Izzatul from Malaysia
Couple
Suite - 1 Bed Room
Stayed 2 nights in March 2018

I'm in love!”

When i was read some bad reviews about this residence, i was concern about my upcoming stay. I took one bedroom suite for two nights and I was blown away with how huge the room is(the living room, bedroom and bathroom). The kitchen is working unlike most reviewers said it wasnt. The receptionist are nice. Free parking. In love with the bathroom and their wardrobe. Only one con, the TV is damn not working but fortunately i didnt stay all day in my room so i didnt really need the TV. Good sound system for the SONY speaker they provide. Comfortable bed. With the price i paid, in satisfied and definitely will choose this residence again for upcoming stay.

Reviewed March 28, 2018

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Dear Izzatul, thank you so much for your kind feedback. Rest assured that we have take note on the issue you are experiencing while on your stay with us and will work hard to improve it. Thank you.

Responded April 23, 2018
188 Private Suites by Subhome
9.2
Exceptional
James from United States
Business traveler
Premium Studio
Stayed 3 nights in September 2018

Much improved from last stay!”

On our first stay at 188, the room wasn't exactly clean. It also had some plumbing issues. My wife and her friend stayed on this visit. I wasn't able to go. They reported the issues we're no longer a problem and the room was great. The location is excellent. with convenience stores and Cafe nearby. Check-in procedures are easy albeit in the hotel next door. Couldn't be easier. The girls enjoyed the room and the amenities very much.

Reviewed September 27, 2018

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9.2
Exceptional
Elya from Malaysia
Couple
Premium Studio
Stayed 2 nights in February 2018

HUUUUUUGE Room”

Had mixed feelings of coming by, read very very mixed reviews about the residences. But we had the best time ever. The room we had were upgraded and even had a cute attempt at the towel swans :) Loved that theres a coffee shop and a convenience shop just at the corner for our late night snacks. Overall, huge room, loved the TWO tv's, the huuuge bathroom, the pool, the jacuzzi and sauna, the walk to the city, and the roof top view!! You can see whole of KL skyline right there and they just take your breath away. P/s: A tip, the reception is at MERCU summer suites. Check in there, and park at Fraser Residences. Another tip, be nice to the receptionist ;)

Reviewed February 27, 2018

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8.4
Excellent
Lucas from Australia
Family with young children
Premium Studio
Stayed 2 nights in April 2018

Beware of what you are booking ”

room is within Fraser Suites. The room is privately owned and checkin is within another building adjacent to Fraser Suites. The staff are quite rude and not very helpful. Not booking with fraser suites directly means we missed out on help at fraser suites reception and towel hire at the pool etc. When checking in there were very visible stains on the rug and the basics such as toilet paper were missing. Not very impressed when first rocking up from the airport. I once again had to go to the adjacent building to request the basic essentials for the room. The room was good value for money and the facilities at Fraser suites were amazing. i do recommend booking with fraser suites direct to save yourself the hassle.

Reviewed April 29, 2018

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Hi Lucas, first of all we would like to extend our deep apologize for the inconveniences that you have experienced on your stay with us. Yes, we are indeed a separate management with Fraser Residences and some of perks of what they offered is not available for other residents. We are working hard to improve on services offered to our guests and rest assured that we have take note on the feedback to work on. Thank you for letting us know and we hope that you will come back to stay with us again in near future.

Responded May 02, 2018
188 Private Suites by Subhome
9.6
Exceptional
Siti from Malaysia
Family with young children
Premium Studio
Stayed 2 nights in September 2018

Perfect short getaway”

I don’t understand why you have quite bad review because the suite i’m staying is perfect! I can cook, wash my clothes, fridge n microwave provided. One downfall is there is no tv channel (no problem for me cause i rarely watch tv)so you have to bring your own external hard drive to keep yourself entertained while resting in the room. Basic amenities were provided, but don’t expect much. Another thing to keep in mind that you have to check in at mercu summer suite. I contacted the staff prior my arrival regarding check in process and parking, thus i am well aware or the process. Please do some research before going some where. Overall my husband and i were very satisfied with the overall process. We will definitely come here again!

Reviewed September 16, 2018

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Dear Siti, we thanked you for the great compliments you have provided us. We wish you to come back and stay with us again in near future. Thank you for letting us know.

Responded September 18, 2018
188 Private Suites by Subhome
9.2
Exceptional
Surya from Malaysia
Family with young children
Suite - 1 Bed Room
Stayed 1 night in April 2018

Value for money for sure”

the price is reasonable considering that it is situated in the middle of kuala lumpur. the decor and facilities are good too but the check-in and check-out is a bit of a hassle because it is situated in the next building.

Reviewed September 05, 2018

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7.6
Very good
James from United States
Couple
Premium Studio
Stayed 2 nights in June 2018

Nice, but not a hotel room.”

This room is a private studio condo. It's very nicely appointed and comfortable. Internet is good. Has TV, but bring a memory stick with your own movies ... I don't think it is connected to a vid source. Bedsheets appeared unchanged from previous guest. There were plates and utensils but only 1 coffee cup. No glasses at all.. Very nice appliances and washer. Registration is next door at Mercu Summer Suites, which is not a prob. Convenience store 24hr, restaurant nice coffee shop. I didn't see a requirement for deposit in listing, but a 200rm deposit was required at registration. This is 2nd stay at 188. Different management than previous trip. Definitely not as good this time. Hope they can do better.

Reviewed July 03, 2018

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8.8
Excellent
Mindy from Malaysia
Couple
Suite - 1 Bed Room
Stayed 1 night in September 2018

Value for money”

Spacious room with affordable price, probably the cheapest around the town with the full facility. Just the check in process is a little bit too hassle, I’ve to check in at the mercury suites then the room is at the Fraser residence. Got to say it’s really a good stay here, we stay at the 19th floor with perfect KLCC view! Will definitely comeback again!

Reviewed September 24, 2018

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7.6
Very good
Aidah from Singapore
Group
Premium Studio
Stayed 3 nights in April 2018

Not bad but not awesome”

Spacious room to live in. You get a bathtub and a shower. 10min away from Quill Mall and 15a-20mins awaY from KLCC. Not bad if you love walking. You have a 24-hr convenience store (it’s in mercu suites) beside our building. However we didn’t know that check-in and out has to be made at Mercure Suites. Very inconvenient. During check in we weren’t told about WiFi and cleaning services, when we called them apparently it has to be arranged and it’s not a daily thing. Other wise, it won’t be cleaned even if you pressed the “Housekeeping” button before leaving the room. This cant be made at your building, have to make it via call or you have to go down to mercu suites lobby reception. No phone it the room and tv wasn’t working well... Cleanliness was not great, more on the bedsheets if you were to look closely on them. Personally I would not stay here often again. But you want an affordable place, love spacious room and want to be near KLCC then this is the place for you!

Reviewed April 11, 2018

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Dear Aidah, first of all we would like to deeply apologize for the inconveniences that you experienced while stay with us. Please be assure that we do take note all your feedback here for future improvement and we will not stop to work hard on giving our guests the best service at the best price. Thank you for letting us know and we will be more than happy to welcome you back in future to stay with us.

Responded April 16, 2018
188 Private Suites by Subhome
6.4
Good
Jayron from Malaysia
Couple
Premium Studio
Stayed 2 nights in October 2018

Confusing check in process and Horrible room”

I want to touch on 2 points: check in process and room condition. Check in: GPS has brought me to Fraser residence, the concierge said the check in for Subhome is on the other side. I had a hard time locating the correct check in counter as it is actually situated in summer suites. Suggestion: please include in your check in procedure that the check in is in “summer suites”. It’s really confusing as there’s no Subhome 188suites in gps. Room condition: I was initially given the unit B-16-11. The unit was horrible! Highlight of the room as below. 1) very heavy smoke smell although they have stated it is a non smoking unit 2) phone docking station is damaged, the entire cover is missing and they still left it there instead of removing it 3) tv in the room is not working 4) all furnitures are in terrible condition. Stains on all sofas, furniture surfaces are peeling off, not to mention the bathtub that has black stains which is really gross Called the reception and the lady was very friendly and quickly rectified the issue by substituting my room to B-31-02. This unit is much more decent compared to the previous mentioned but it’s obvious that these units are not very well maintained of. I do hope that the management could look into the room condition.

Reviewed November 02, 2018

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