Good 6.9
Based on 2864 reviews

Verified traveler reviews

Filter by traveler type
Good



based on 2864 reviews
  • Cleanliness 6.7
  • Facilities 5.8
  • Location 7.5
  • Room Comfort/Standard 7.0
  • Service 6.8
  • Value for money 7.2
  • Food/Dining 6.1
Sort by

saiful from Malaysia
Families with young children
Superior Terrace Triple
Stayed one night in December 2015
Good location and pool in right in front of hotel
Location, location and location
Good experience and may come back in the future
Reviewed January 02, 2016

gunavathy from Malaysia
Families with young children
Cottage
Stayed one night in December 2015
Toilet is not clean. .The room not comfortable
Strategy place for tourist area. .
Reviewed January 01, 2016

IRWAN from Malaysia
Families with young children
Cottage Double
Stayed one night in December 2015
2 day 1 night stay
room,pool,location
Stayed 2 days 1 night, nice room, cottage feeling. Location is strategic in the heart of Penang.
Reviewed December 31, 2015

Eric from Malaysia
Families with young children
Standard
Stayed 2 nights in September 2015
bad service
not recommend for family trip
Reviewed December 31, 2015

Eric from Malaysia
Families with young children
Superior Terrace Triple
Stayed 2 nights in September 2015
unfriendly staff
poor service from staff make the trip worst
Reviewed December 31, 2015

Ang from Malaysia
Couples
Cottage
Stayed one night in December 2015
Reasonable price hotel
Reasonable price, close to city centre and clean room
Good. Everything in order when check-in. Room is clean but towel is very old and greywish in colour. Greywish is because not properly washed. I think hotel need to replaced the towel.
Reviewed December 30, 2015

Wong from Malaysia
Families with older children
Heritage Balcony
Stayed one night in December 2015
Strategically located in heart of town
Good location in the heart of town. Rooms were a bit old but comfortable enough. Checking in and out were quick enough.
The hotel was suitable for a quick family bonding trip to enjoy the famous street foods in Penang. Located near the usual eating places. The rooms were old but comfortable and large enough to easily add in an extra bed. Staff were very efficient. Checking in and out were a breeze. Worth another visit.
Reviewed December 30, 2015

panimalar from Malaysia
Families with older children
Standard Triple
Stayed 2 nights in December 2015
nice
warmful welcome
enjoy
Reviewed December 30, 2015

chai from Malaysia
Solo travelers
Cottage
Stayed one night in December 2015
Good location for driving traveller
Near to George town, wonderful interior and exterior design and the pricing are reasonable.
Our room are allocate next to the hotel house keeping room, night time was a bit noise and the sound of air compressor was a nightmare. Overall are acceptable and value for money.
Reviewed December 29, 2015

ALEX from Malaysia
Families with young children
Standard Quad
Stayed 2 nights in December 2015
good location
Room comfort,good location,near to food court
Room is clean but the bathroom is no good,the Wi-Fi also do weak.
Reviewed December 28, 2015


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: