21 Capsule Hotel Bukit Bintang
62A Street Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
Highlights
Announcements by hotel (1)
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.Facilities
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Game room
Cash withdrawal
Check-in/out [private]
Breakfast [free]
Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Will be coming back”
I don't usually write reviews but I'm making an exemption for this hostel. We stayed here for 3 nights and our experience was great. The hostel staffs were very friendly and accommodating. The beds and towels were clean. There's a cleaning lady who cleans the restrooms and rooms every morning. The breakfast was also good plus this hostel was located in Bukit Bintang where you can find almost all the good stuffs in Kuala Lumpur. It's also close to MRT Bukit Bintang. Restaurants were also everywhere. And there's a money changer downstairs of this hostel.
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Dear Airen, First, I want to thank you for your feedback. The customer service experience here at 21 Capsule Hotel Bukit Bintang was the best we have had – We believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud … and motivates us at the same time! Thank you. All the best, Kenny Tan, Hotel Manager
A good balance of everything”
Hotels in Kuala Lumpur is a bit more expensive than in Thailand, especially in an active area like Bukit Bintang. Usually cheap hotels like this have yellow-stained sheets, but the linens are always white here. Another thing I noticed is how they regulate the air conditioner. Sometimes they turn it off for a bit and turn it back on to regulate the room temperature so everyone can stay comfortable. If its too cold, people would freeze and too hot people would sweat. If you stayed here long term, like I have, then you can get your linens cleaned upon request and get a towel replacement that way your body is wrapped in clean bedding always.
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Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences and such wonderful review. It's been our honour to welcome you as part of our family. We look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.
based on a japanese concept, has good breakfast”
In japan, many business guys would party during the weekend or stay late at the offices and instead of driving home impaired they would spend a night in a cheap capsule hotel to keep from getting on the roads. After visiting the bukit bintang area and having fun there, this hotel is a good place to cozy up for the night. Breakfast is bread that you can pop in the toaster, spread or butter, jelly and jam, and coffee. But now there is a new addition and that is the crunchy peanut butter. Pretty good. I personally like buying the sardine spread across the street at the kk supermarket and putting it on the toast with the spread, pretty good! During Ramadan, breakfast is earlier. One Con is that it can get a bit warm in the capsule when the curtains are closed, so i would have to open it just to get some air during certain times of the day.
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Dear, Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for your nice review, we really appreciated it. It has been our pleasure for having you and we look forward to welcoming you again. Until next time, Bon Voyage. Best Regards Kenny Tan 21 Capsule Hotel Bukit Bintang Manager.
My Home For Nearly A Year”
I would wholeheartedly recommend this hostel to any friend staying in KL. The location is right in the heart of KL, in the middle of all the action, not far from the bars of Changkat. I lived in this hostel for nearly a year. The staff became more than just servants but rather family. The staff is very caring and attentive. The restrooms are quite clean and toilet paper is abundant. The sleeping areas are temperature controlled at all times. The bed linens are replaced immediately upon request. The wifi is reliable most of the time. There are power outages on occasion. Despite these few problems the 21 Capsules is still, in my opinion, the best place to stay in Bukit Bintang.
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Dear, Mr Darryl Sheppard. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. We are very happy that, your apart of our family and we misses you dearly. Bon Voyage! It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.
A consistent experience through the months”
I left 21 capsule earlier in the month to stay at a few cheaper places in the area. My three month Malaysian visa ends next month and I was seriously considering spending the rest of my time here. I know exactly what I'm getting with 21 hotel because of the consistency. There are no surprises. Its funny how you can get comfortable staying here long term without even knowing. Unlike other places where you start to feel sick after breathing in moldy air, this hotel is clean and comfortable. I have, however, left 12 capsule for a couple of weeks because I got tired of the monotony, but quickly regretted that decision. When I returned, I saw a couple of people who were still here! I was talking loudly on my computer and the night receptionist respectfully asked me to keep it down, which I completely understand because people are sleeping. The staff truly cares about everyone having a quality experience and try to come to a reasonable solution for everyone. I respect that.
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Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. Thank you for wonderful reviews!. We really appreciated it as, we are constantly looking to improve our products and services. Thank you for being part of our family and we really enjoy having you here. Unlike other hostel, we practise high priorities in clealiness and privacy for all our beloved guest. We wish you all the best in your carrer and hope your working visa will be extended. Please continue to stay with us! Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.
Highly Recommended for MY's Capsule Hostel”
Didn't regret choosing this hostel among the countless cheap hostels around KL. Location was superb, near the Berjaya Times Square and the swanky Bukit Bintang area which is convenient for everything you need - entertainment, fashion and food. The building might look dull from outside but what I love about this hostel is the STAFF (sorry I forgot the names of the guys who assisted us but thank you to everyone who have been accommodating), spacious bathroom, high-speed WiFi and fitted capsule bed. Minor fixture and problems can be resolved. Definitely will choose again on my future KL backpack trip.
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Hello Mr Bradley, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Kenny Tan | Manager 21 Capsule Hotel Bukit Bintang
Exceptional”
I'm from a crazy city in the USA and I'm used to people acting rude and impolite, so being around friendly Malaysians is unusual to me but also a breath of fresh air. I think that's one reason I keep coming back here to this hotel because of the hospitality. This was the first place I came to when I arrived in Kuala Lumpur because I thought the photos looked pretty cool on Agoda. That neon blue light is hypnotizing at night. One positive thing I can say about the staff is that they treat all people fairly regardless of race, sex, religion, etc. Respect is paramount here. Something that's rare in America.
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Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences with the traveller and backpacker community. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.
Expected comfort delivered every time”
I stayed here more than several days and the experience is generally consistent. Surprisingly, the beds are not that hard. you can snuggle up in them and get comfortable after a long day of traveling. I have slept on other beds in hostels that felt like sleeping on a cardboard box. It's not like that here. Complimentary hair dryers, shampoo, and soap are all available, which is perfect for travelers like myself. There was a time I came to the hotel, feet throbbing with pain from walking around Kuala Lumpur after getting lost. My forehead was dripping with sweat. Trust me, that hygiene stuff comes in handy. Another benefit is the breakfast in the morning from 8:00am to about 9:30am. They also have breakfast during Ramadan from 4:30am to about 6am for Muslims to eat something before the sun rises. There were times when I did not have any money for the day and that breakfast came in handy. The breakfast consists of coffee, bread, jelly, spread, and recently added peanut butter. Good stuff
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Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences with the traveller and backpacker community. Please enjoy our buffet complimentary breakfast as much as, you like. We will be adding more varieties for breakfast as well, facilities in our premises. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.
The hostel is worth every penny. Will stay here again in the future”
Pros: 1. Friendly staff. The Malaysian guy who assisted us during check in and check out was very friendly. He had this genuine smile that can make you feel welcome. 2. Location is great. Close to MRT Bukit Bintang. There are lots of food choices in the area. You can walk towards KL Tower from here. 3. It’s cheap but a great hostel. Will stay here if I’ll go back to Malaysia. Me and my friend love this hostel. 4. There’s a lady who cleans the hostel every morning so cleanliness is maintained. Cons: 1. Since it’s located in Bukit Bintang, it can get noisy sometimes.
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Dear Airen, First, I want to thank you for your feedback. The customer service experience here at 21 Capsule Hotel Bukit Bintang was the best we have had – We believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud … and motivates us at the same time! Thank you. All the best, Kenny Tan, Hotel Manager
Pros & Cons about this hotel”
I've been coming here off and on for the last 3 months and plan to stay long-term in the future if I come back to Malaysia. I just want to say the staff here are professional and will do everything they can to make everyone's stay comfortable. These pros and cons are just my personal preferences. Pros Great internet connection. Large lockers. Free soap and shampoo that clean well. Clean sheets, clean floor, shower shoes available on request. Staff does a great job rectifying problems. Clean drinking water; hot and cold. Cool location. Soundproof; street noise does not come into the hotel. Exceptional price; various online payments accepted. Cons Breakfast could be a bit better. Basic, but the peanut butter is a nice addition. Good enough for the price you pay. Compact capsule; you will bump the walls a bit if you jostle too much. Different untouched areas of the bathrooms could be cleaned with bleach. Every capsule does not have hanger hooks. Bed padding should be washed too.
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Dear, Loren. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Rest assured, any feedbacks will be consider wisely and rectified. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.
Been here for over 10 months”
I've been staying here for a very long time. I've been here off and on over 10 months. The location is excellent. It's close to everything you could possibly need. There's food stalls open nearly 24 hours a day in and around Bukit Bintang. The staff is very friendly and accommodating. Kenny is very professional and looks after the guests' needs very well. He even bought me coconut rice one morning. Nazerine always lights up the room with his smile. The facilities are very good, clean and reliable. The beds are comfy. Especially just after being replaced. This is done every time upon request. This month is Ramadan. Suhoor has been prepared in a timely manner. The showers are always hot. However, the hostel does need to new towels. I would certainly recommend to a friend traveling through KL.
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Dear, Mr Darryl Sheppard. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. Thank you for your kind reviews. We really appreciated it! It's been my pleasure for having Nasi Lemak with you and hope you like our local cusine. Nazreen sent his regards with a smile. Our new towels will be here soon and it's been a lovely for having you as our long term guest. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.
Recommended”
Pros 1. Value for money 2. They clean and check the bathroom all the time 3. Secured 4. Breakfast (jams, butter, bread, coffee) simple but delicious 5. With water dispenser 6. Clean capsule even the mattress and pillows 7. They provide towels for free 8. Safe and secured especially for women, they separate men from women. Men are not allowed to stay at women's corner even staying together at one capsule if you are couple. 9. They check the status of all the guests. 10. Staffs will always welcome you with a smile, very friendly and responsive 11. Very Accessible to most transportation (MRT, Monorail, bus stops) 12. Within central area. Near malls, tourist spots, food centers (jalan alor, night life, etc. 13. Capsules have curtains. With universal outlet. any type of socket can do. 14. 2 luggage lockers 15. Not noisy. staffs will remind you to lessen the noise when talking. 16. 24 hrs airconditioning Cons 1. Not too cold inside the capsule maybe it is because of the curtain blocking the cold from the aircon.
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Dear, Mr John. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for your amazing and reviews. we really appreciated!. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.
Pleasent stay”
I have been here in 21 capsule from one moth and i love to stay here.. But if there any good deal for long stay then its wil b more good for the visitors.. Like if somone booked for 10 days or more then there must b special offer for them to stay for long.. Thnx. Mr. Mehran ullah
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Dear, Mr Mehran Ullah. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences and kind review with the traveller and backpacker community. Rest assured any constructive and feedbacks will be considered wisely. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.
Good Location ”
good location in the heart of bukit bintang , clean, . .. staff verry helpfull reccomended capsule hotel in malaysia
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Dear, Sir/ Madam Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We hope you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences with the traveller and backpacker community. Please let us know if you have any feedback or suggestions as we are constantly looking to improve our products and services. It was a pleasure having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule
first place i came to in kuala lumpur”
I'm glad i made the choice to come here first when i first got to malaysia. Way better than a lot of places in kuala lumpur, especially in the area. from the middle eastern restaurants to the petaling market around the corner with cambodia, thai, and burmese food. Everything you need right here. bank with atm next door and across the street, massage ladies everywhere, and souvenir markets are there too.
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Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences and kind review with the traveller and backpacker community. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.
cant say enough good stuff”
cant say enough good stuff about this hostel. i suggest everyone goes there no matter what. if you just had a night on the town in bukit bintang and need a place to crash its good. Maybe hang somewhere with your friends on the weekend while shopping at the time's square mall tis good. Location is excellent, always people around.
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Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences and kind review with the traveller and backpacker community. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.
Come , without hesitations ! ”
21 capsule hostel will provide you a nice bed with clean facilities and a perfect location ! The staff is really friendly and I will definitely come back ! 😉
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Dear, Mr Marius. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences with the traveller and backpacker community. Thank you for your perfect review, we really appreciated it. It has been our pleasure for having you and we look forward to welcoming you again. Until next time, Bon Voyage. Best Regards Kenny Tan 21 Capsule Hotel Bukit Bintang Manager.
An experience”
I was in KL for a night and thought why not try this capsule hotel concept. I always get my own room, and it proved to the right choice. I didn't get much sleep at night, when anyone gets in or our, the entire bed structure moves. So, it's ok if you're a sound sleeping and looking to travel on a budget. This is alright for backpackers. You get a locker to store your things, a suitcase will not fit.
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Dear, Sir/ Madam Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We hope you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences with the traveller and backpacker community. Please let us know if you have any feedback or suggestions as we are constantly looking to improve our products and services. It was a pleasure having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule
Acceptable Hostel”
It is acceptable for solo traveller if it's for 1 or 2 nights.. location wise is good.. walking distance to Bukit Bintang MRT and Monorail station. Walking distance to shopping malls and eateries. What i dislike about this hostel is the Wifi connection was too slow.. and the toilets cubicle eventhough look nice but there is an unpleasant smell.
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Dear, Sir/ Madam Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We hope you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences with the traveller and backpacker community. Please let us know if you have any feedback or suggestions as we are constantly looking to improve our products and services. It was a pleasure having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule
Good place for solo travellers”
Because it's a capsule hotel, each bed are separated so feels like more private than normal hostels. Staffs are very friendly and the facility is clean. I was supposed to stay only 2-3 nights but eventually, I extended and stayed about a week. I'd really love to stay here again when I come back to KL. Thank you very much.
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Dear, Mr Tomoya. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences and kind review with the traveller and backpacker community. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.