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Lobby, 28 Hotel in Sydney
Mini Twin - Guestroom, 28 Hotel in Sydney
Lobby, 28 Hotel in Sydney
a bathroom with a shower, sink, and mirror, 28 Hotel in Sydney
a bathroom with a sink, toilet and bathtub, 28 Hotel in Sydney
Coffee shop, 28 Hotel in Sydney
Reception, 28 Hotel in Sydney

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8.5

Excellent

458 reviews

458 reviews

Housekeeping33
Breakfast4
24-hour front desk3
See map
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Ambush Gallery
190 m
Platform 72
190 m
Central Park Mall
220 m
University of Sydney
270 m
UTS Alumni Green
280 m
Popular landmarks
Darling Harbour
1.1 km
Queen Victoria Building (QVB)
1.5 km
Sea Life Sydney Aquarium
1.7 km
Royal Botanic Garden Sydney
2.6 km
The Rocks
2.9 km
Closest landmarks
Prince Alfred Park Pool
410 m
St Benedict's Church
420 m
Sydney TAFE Ultimo College
430 m
Chinatown
430 m
Sydney Central Railway Station
430 m

28 Hotel

28 Regent Street, Chippendale, Sydney CBD, Sydney, Australia, 2008 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sydney CBD, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sydney Opera House. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

410 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Laundry service

Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Sydney every 1 minutes on Agoda.com
Value for money8.4
Distance to city center3.2km
Location rating9.1
Nearest airportSydney Airport (SYD)
Distance to airport6.6 km

Rooms available at 28 Hotel

Max Social Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 queen beds or 2 single be...
Enter dates to see prices
Triple Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 double bed and 1 single b...
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Small Twin Room - No Window
...
  • Room size: 11 m²/118 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Max Queen Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Small Double Room - No Window
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Mini Social Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
Enter dates to see prices
Mini Room Queen Bed
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Max Twin Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Mini Twin
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Mini Queen Room No Window
...
  • Room size: 11 m²/118 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What is the typical travel time to the closest airport from 28 Hotel?

The average travel time to get from 28 Hotel to the airport is 25 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

What points of interest are nearby 28 Hotel that are in walking range?

While residing at 28 Hotel, begin your getaway by discovering the closest attractions that are within walking distance to the property which include Platform 72, Ambush Gallery, and Central Park Mall.

What bars are in close proximty of 28 Hotel?

While lodging at 28 Hotel, delight in your evening or night out at Q Bar, Bar Cleveland, and Courthouse Hotel to make the most out of your nightlife.

How many floors does 28 Hotel have?

28 Hotel has a total of 6 floors.

How long do visitors normally stay at 28 Hotel?

Verified past guests that have stayed at 28 Hotel had an average nightly stay of 2 nights at this property.

At what time of the year is 28 Hotel most popular?

28 Hotel's most popular month where verified guests travelers have stayed the most is in June.

What do travelers love most about 28 Hotel?

Past visitors that stayed at 28 Hotel have given this property a rating of 9.054 for its exceptional location as the major highlight for their stay.

What is the average rating that past Business travelers' have given to 28 Hotel?

Past business travelers that have stayed at this property have given 28 Hotel an average rating of 8.2. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to 28 Hotel?

The nearest train, metro, or bus station is Bexley North Railway Station, 10093.26 m away from 28 Hotel.

What is the closest airport to 28 Hotel?

The closest airport to 28 Hotel is Newcastle Airport, 134.0 km away.

See map

Explore the neighborhood

What people love about 28 Hotel

  • 9.2

    Exceptional
    Cleanliness

    "Good location, very clean."

    SOOSUNG

    |

    May 23, 2023

  • 8.4

    Excellent
    Cleanliness

    "Clean near the city train station trams staff very nice"

    Wisid

    |

    May 11, 2023

  • 10

    Exceptional
    Location

    "It is really near from the train station (as long as you find the right exit) and very near from the bus station."

    Anindya

    |

    July 21, 2023

Property ranking|Compared to 1,656 Sydney properties
See all rankings
Cheapest price score
Service score
8.9/10
Value for money score
8.4/10
Location score
9/10
Better than
97
%
of Sydney properties
Better than
96
%
of Sydney properties
Better than
95
%
of Sydney properties
Better than
95
%
of Sydney properties
Overall rating:

8.5

Excellent
458 reviews
Cleanliness
8.7
Facilities
7.7
Location
9.1
Read all reviews >
What travelers say they love:
The hotel offers free breakfast and coffee.
Nhan from United States
Group
More about 28 Hotel

More about 28 Hotel

28 Hotel

For travelers who want to take in the sights and sounds of Sydney, 28 Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Sydney has to offer. Enjoy more possibilities on your vacation at 28 Hotel, with its convenient location just 3.3 km from the Sydney Opera House.
28 Hotel provides the best in services and amenities to help make guests feel comfortable. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's ticket service. Packing light is possible at 28 Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper and television. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Around the property

Experience all the sights and local attractions of Sydney with 28 Hotel as your base. Acquire some cultural knowledge with a day at The Rocks located 2.9 km away, where you can see famous works by local artists.


Reasons to stay here

Find some of the city's best deals here with rooms 95% cheaper than other options.
Get more than you bargain for here, which scores value for money higher than 95% of the city's accommodation.
Staff and service here are considered high quality by past guests whose ratings put it above 96% of the city's options.

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Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Housekeeping

13 mentions

Breakfast

7 mentions

Food & Dining

2 mentions

Internet

1 mention

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • German
  • Greek
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Nepali
  • Spanish
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Daily housekeeping
  • Dart board
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Location

28 Regent Street, Chippendale, Sydney CBD, Sydney, Australia, 2008
Exceptional
Location

9.1

Airports
  • Sydney Airport (SYD)
    6.6 km
  • Bankstown Airport (BWU)
    19.7 km
Public transportation
  • Central Railway Station
    430 m
  • Central Station Sydney
    430 m
Hospital or clinic
  • Chinese Ginsengs & Herbs Co.
    520 m
Shopping
  • Queen Victoria Building (QVB)
    1.5 km
Convenience store
  • City Convenience Store
    100 m 1 min drive
Cash withdrawal
  • ATM
    40 m 1 min drive

What's nearby

Popular landmarks
  • Darling Harbour
    1.1 km
  • Queen Victoria Building (QVB)
    1.5 km
  • Sea Life Sydney Aquarium
    1.7 km
  • Royal Botanic Garden Sydney
    2.6 km
  • The Rocks
    2.9 km
  • The Opera House to the Botanic Gardens Walk
    3.0 km
  • Sydney Opera House
    3.3 km
  • Sydney Harbour Bridge
    3.7 km
  • Bondi Beach
    6.6 km
  • Manly Beach
    12.4 km
Nearby landmarks
  • Ambush Gallery
    190 m
  • Platform 72
    190 m
  • Central Park Mall
    220 m
  • University of Sydney
    270 m
  • UTS Alumni Green
    280 m
  • Chippendale Green
    290 m
  • White Rabbit Gallery
    310 m
  • Christ Church St Lawrence
    390 m
  • University of Notre Dame Broadway Campus
    400 m
  • MOP Art Gallery
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • There is a fee of AUD 530 for smoking in the guestrooms.
  • As recommended by The Australian Government Department of Health, the property will no longer accept cash payment. All charges must be settled by Card (tap and go).
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out from01:00
  • Check-out until10:00
  • Reception open until00:00
Getting around
  • Airport transfer fee16 AUD
  • Distance from city center3.2km
  • Travel time to airport (minutes)25
Extras
  • Daily Internet/Wi-Fi fee0 AUD
The property
  • License Id / Local Tax ID/ Entity Name10%
  • Non-smoking rooms/floorsYES
  • Number of bars/lounges0
  • Number of floors6
  • Number of restaurants0
  • Number of rooms 46
  • Room voltage240
  • Year property opened2017
  • Most recent renovation2017
Parking
  • Daily parking fee45 AUD

Reviews of 28 Hotel from real guests

Provided by verified guests of Agoda
8.5
Cleanliness8.7
Facilities7.7
Location9.1
Service8.9
Value for money8.4
High score for Sydney
Rating
9+ Exceptional (83)
8-9 Excellent (38)
7-8 Very Good (37)
6-7 Good (13)
<6 Below Expectation (11)
Time of the year
Mar - May (57)
Jun - Aug (57)
Sep - Nov (39)
Dec - Feb (29)

Show reviews that mention 

Showing 182 verified guest comments
12345
9.6
Exceptional
Anne from Australia
Solo traveler
Mini Room Queen Bed
Stayed 1 night in February 2023

Great place to stay”

Convenient to public transport. Clean. Quiet. Helpful staff. Only problem was air-con. Too cold for my liking and was unable to adjust, thermostat wasn't working. Also vent was over the bed causing very cold draft. Had to move bed to other side of room to sleep. Lucky room was large enough to do this. Otherwise, it was a good inner city hotel.

Reviewed February 07, 2023

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Thank you for sharing your feedback with us. We are pleased to know that you found our hotel convenient to public transport, clean, and enjoyed a quiet stay with helpful staff. We apologize for the inconvenience caused by the air-conditioning issue. Our maintenance team will look into the thermostat problem and ensure it is promptly fixed. We understand how important a comfortable temperature is for a good night's rest. Your feedback is valuable, and we will take it into consideration to improve our services further. If you choose to stay with us again, please let our front desk know about any concerns, and we will make every effort to address them immediately. We appreciate your understanding and hope to welcome you back for an even better experience on your next visit to the inner city. Thank you for choosing our hotel. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
10.0
Exceptional
CHINGJU from Taiwan
Solo traveler
Small Double Room - No Window
Stayed 4 nights in March 2022

good location, clean and friendly”

A good location in sydney city and it is easy to move around or go shopping. The room is clean and also quiet and a good place for travelers to take a good rest. The staff are friendly and it is easy and comfortable to stay here.

Reviewed March 26, 2022

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Thank you for your wonderful review! We're delighted that you found our hotel's location to be convenient and easily accessible, making it convenient for exploring the city and indulging in some shopping. Ensuring a clean and quiet room is essential to providing our guests with a comfortable and restful stay, and we're thrilled that you appreciated the peaceful environment. Our friendly staff takes great pride in delivering excellent service, and we're pleased to hear that they contributed to making your stay easy and comfortable. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like for your next visit, please don't hesitate to let us know. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
10.0
Exceptional
Bryce from Philippines
Business traveler
Max Queen Room
Stayed 3 nights in September 2022

Great Stay”

Was visiting Sydney for a conference. The Front office team were very accommodating and will stay again when next in Sydney.

Reviewed October 16, 2022

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Thank you for choosing our hotel for your conference stay in Sydney! We're delighted to hear that our Front Office team provided accommodating service, making your experience pleasant and comfortable. We're thrilled to know that you had a positive experience during your visit, and we're honored that you would choose to stay with us again on your next trip to Sydney. If there's anything specific you'd like for your next stay or if you have any other preferences, please don't hesitate to let us know. We look forward to welcoming you back and providing another excellent experience. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
10.0
Exceptional
Floyd from Australia
Solo traveler
Mini Room Queen Bed
Stayed 1 night in February 2020

Excellent Value”

This hotel has all the facilities/amenities you would expect and some nice little extras like free Nespresso coffees in the lobby. My room was spotless and the double glazed windows meant there was no traffic noise at all. Very convenient location. They offer a transfer service to the airport for just $16, was excellent.

Reviewed February 22, 2020

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Thank you for your positive review! We're delighted you enjoyed our hotel's amenities and the extra touch of complimentary Nespresso coffees in the lobby. Our commitment to cleanliness ensures spotless rooms and the double glazed windows provide a tranquil stay, free from traffic noise. Our convenient location makes exploring easy, and the $16 airport transfer service adds to the convenience. We appreciate your kind words and hope to welcome you back soon for another wonderful experience. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
10.0
Exceptional
Matthew from Australia
Couple
room
Stayed 1 night in October 2022

Good place to stay”

Great location, facilities and friendly staff

Reviewed October 30, 2022

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Thank you for your lovely review! We're thrilled to hear that you had a great experience during your stay with us. Our prime location is designed to offer convenience and accessibility, making it easier for our guests to explore and enjoy all that the area has to offer. We take pride in providing excellent facilities to ensure our guests have a comfortable and enjoyable stay. Additionally, our friendly staff is dedicated to delivering exceptional service and creating a welcoming atmosphere for all our guests. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another fantastic stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
10.0
Exceptional
Catherine from Australia
Group
Max Social Room
Stayed 1 night in May 2021

Girls weekend!!”

3 mums, 3 daughters ... after seeing Frozen we had an good old fashioned slumber party in the family room! So fun!!! Staff very helpful & friendly too!

Reviewed May 16, 2021

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It sounds like you had an amazing time at our hotel after watching Frozen! We're thrilled that you and your group of 3 mums and 3 daughters had a fun-filled and nostalgic slumber party in our family room. Creating memorable experiences for our guests is what we strive for, and we're delighted that you had a great time. Our staff takes pride in providing helpful and friendly service, and it's heartwarming to know that they contributed positively to your stay. Thank you for choosing us for your slumber party, and we hope to have the pleasure of hosting you all again in the future. If there's anything special you'd like for your next visit, please don't hesitate to let us know. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
9.6
Exceptional
Lorraine from Philippines
Couple
Mini Twin
Stayed 6 nights in March 2020

Top notch”

Thank you 28 Hotel for your friendliness, all your help, excellent customer service, just awesome and effortless overall. You made our stay in Sydney even better than it already was. Thanks Rhea, and the guy who works nights (didnt get your name, apologies). More power to you all.

Reviewed March 07, 2020

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Thank you so much for your kind words and glowing review! We are thrilled to have been a part of making your stay in Sydney an enjoyable and memorable experience. Our team takes pride in providing friendly and excellent customer service to ensure that our guests have a seamless and effortless stay. Rhea and the night staff are delighted to receive your appreciation, and they are grateful for the opportunity to contribute to your positive experience. Your feedback motivates us to continue delivering the best hospitality possible. If your travels bring you back to Sydney, we would be honored to welcome you again. Until then, we wish you all the best in your future adventures. More power to you too! Ryan 28 hotel

Responded July 24, 2023
28 Hotel
9.6
Exceptional
lauren from Australia
Solo traveler
Economy Room
Stayed 1 night in June 2022

Lovely staff ”

Injured myself at a bar during my visit and the staff were very considerate with helping me and organising taxis ect

Reviewed June 18, 2022

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I'm sorry to hear that you injured yourself during your visit to the bar, but I'm glad to hear that our staff was considerate and helpful in assisting you during this situation. The well-being and safety of our guests are of the utmost importance to us, and it's heartening to know that our team provided the support you needed. If there's anything else we can do to assist you further or if you have any other feedback about your stay, please don't hesitate to let us know. We sincerely hope that you recover swiftly, and if your future travels bring you back to our area, we would be honored to have the opportunity to host you again. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
10.0
Exceptional
Muzi from China
Business traveler
Max Twin Room
Stayed 1 night in December 2019

good location”

good location and comfortable room.

Reviewed January 15, 2020

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Dear guest, Thank you for taking the time to provide us with a review! We are delighted to hear the location was convenient for you and you enjoyed your room. We would love the opportunity to welcome you back to 28 Hotel in the near future. Best wishes, Muneeb Ibrahim

Responded January 30, 2020
28 Hotel
9.6
Exceptional
Wah from Singapore
Solo traveler
Max Queen Room
Stayed 2 nights in January 2020

Thumbs up”

Great hotel in a great location! Staff definitely an asset to the hotel! Nice touch to have drinks and munchies in the lobby...

Reviewed January 20, 2020

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Dear Guest, Thank you for taking the time to share your experience with us! We are thrilled to read you found all the makings for a wonderful stay at 28 Hotel and do hope you were able to take some time to relax and unwind during your stay. Your kind praises about our friendly Guest Services team are sincerely appreciated and will be shared with the team, we know they will be delighted! We do look forward to welcoming you back for a longer stay in the near future. Best wishes, Muneeb Ibrahim

Responded January 30, 2020
28 Hotel
9.2
Exceptional
Danny from Australia
Solo traveler
Max Queen Room
Stayed 1 night in February 2021

Good budget hotel”

A newly refurbed hotel in the CBD/Central park area. The staff were friendly and helpful, with good facilities. The only improvement would be to better control the air conditioning strength, as the vent in my room was blowing directly onto the bed which I was told is centrally controlled. Otherwise a good deal.

Reviewed March 03, 2021

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Thank you for your valuable feedback! We're glad to hear that you enjoyed your stay at our newly refurbished hotel in the CBD/Central park area. Providing a friendly and helpful staff, along with good facilities, is our top priority, and we're delighted that you experienced just that. We appreciate your suggestion regarding the air conditioning, and we will certainly look into better controlling its strength to ensure our guests' comfort. Your comfort is essential to us, and we apologize for any inconvenience you faced with the vent in your room. Thank you for considering it a good deal overall, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
10.0
Exceptional
Muzi from Australia
Business traveler
Max Twin Room
Stayed 1 night in February 2020

GOOD HOTEL”

good location and friendly staff.

Reviewed April 29, 2020

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Thank you for your feedback! We're delighted to hear that you found our hotel to have a good location and that our staff was friendly during your stay. Providing a convenient and accessible location along with excellent customer service is our top priority. We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
9.2
Exceptional
Panwipa from Thailand
Couple
Mini Room Queen Bed
Stayed 2 nights in February 2021

Exceptional”

Good for a short stay. The room is clean. The bathroom is very small. But with this price, it’s very reasonable and worth.

Reviewed April 03, 2021

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Thank you for sharing your feedback with us! We're glad to know that our hotel was suitable for your short stay. Maintaining cleanliness is a top priority for us, and we're pleased that you found the room to be clean. We understand that the bathroom size may have been smaller than expected, but we strive to offer reasonable and affordable prices to our guests. We're happy to hear that you found the overall value to be worth it. If there's anything specific we can improve upon or if you have any other suggestions, please feel free to let us know. We appreciate your patronage and hope to have the pleasure of hosting you again in the future. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
8.8
Excellent
Peter from Australia
Business traveler
Mini Room Queen Bed
Stayed 2 nights in October 2022

Great value ”

This hotel is small and no frills but provides all you need in a clean and friendly manner and represents terrific value

Reviewed October 19, 2022

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Thank you for your wonderful review! We're thrilled to hear that you found our hotel to be clean, friendly, and providing all the essentials you need during your stay. While we may be small and no-frills, we take pride in offering a comfortable and accommodating experience for our guests. Providing terrific value is one of our main goals, and we're glad that you appreciated our commitment to delivering excellent service without compromising on cleanliness and friendliness. We truly appreciate your kind words, and if there's anything specific you'd like for your next stay, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back in the future. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
9.2
Exceptional
Joel from Australia
Group
Max Social Room
Stayed 1 night in December 2020

Very good ”

The staff were really nice and our room was very clean and put together nice, will definitely be back!

Reviewed December 27, 2020

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We're thrilled to hear that you had a wonderful experience during your stay with us! Our team takes pride in providing exceptional service, and it's fantastic to know that you found our staff to be really nice. Ensuring cleanliness and attention to detail in our rooms is one of our top priorities, and we're delighted that you appreciated it. Thank you for choosing us, and we can't wait to welcome you back for another enjoyable stay. If there's anything specific you'd like for your next visit, please let us know. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
8.4
Excellent
Kylie from Australia
Solo traveler
room
Stayed 1 night in September 2022

Excellent”

This was a clean room in a convenient location. The staff were friendly on arrival and departure. Rooms are allocated on arrival with no guarantee of bed configuration. I requested a Queen and was given two singles. I was disappointed that there was a kettle and mugs in the room but no teabags, milk or sugar. This small inclusion would have made a big difference after four hours of travel.

Reviewed September 11, 2022

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Thank you for providing us with your valuable feedback. We apologize for the inconvenience you faced with the bed configuration. We understand how important it is to have the desired bed setup, and we regret that we couldn't meet your request on this occasion. We apologize for not having tea bags, milk, or sugar in your room during your stay. On a positive note, we're delighted to inform you that we offer a selection of tea bags and Nespresso coffee in the lobby, so you can still enjoy a warm beverage during your stay. We hope this addition will make a big difference and enhance your overall experience with us. We appreciate your understanding and look forward to the opportunity of welcoming you back for a more enjoyable visit. If there's anything else we can do to improve your stay or if you have any other preferences, please don't hesitate to let us know. Ryan 28 hotel

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28 Hotel
8.8
Excellent
HanLiang from Singapore
Couple
Small Twin Room - No Window
Stayed 11 nights in July 2022

Best value for money hotel sydney”

I have been visiting Sydney often and have always stayed at hotel 28, value for money and great front desk support

Reviewed August 06, 2022

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Thank you for being a loyal guest and choosing Hotel 28 for your visits to Sydney! We're delighted to hear that you find our hotel to be a great value for money and that you've had a positive experience with our front desk support. Providing excellent service and value is our priority, and we truly appreciate your kind words. Your continued patronage means a lot to us, and we're honored to be your preferred accommodation choice in Sydney. If there's anything special you'd like for your future stays or if there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We can't wait to welcome you back for your next visit. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
8.8
Excellent
Peter from Hong Kong SAR, China
Solo traveler
Small Double Room - No Window
Stayed 1 night in November 2021

Convenient to Central”

I was catching an early train and this was clean and convenient to walk to Central

Reviewed November 23, 2021

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We're glad to hear that our hotel provided a clean and convenient stay for your early train departure! Being in close proximity to Central station is one of the advantages we offer to our guests, making it easy for you to access transportation and explore the city. Thank you for choosing us for your accommodation needs, and we hope you had a smooth and pleasant journey. If you find yourself in need of accommodations in the area again, we'd be thrilled to welcome you back. Safe travels, and we look forward to hosting you again in the future! Ryan 28 hotel

Responded July 24, 2023
28 Hotel
8.8
Excellent
Jane from Indonesia
Solo traveler
Mini Twin
Stayed 8 nights in August 2022

Excellent”

Reasonable price, good location & love the machine coffee anytime

Reviewed September 05, 2022

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Thank you for your positive feedback! We're delighted to know that you found our hotel to offer a reasonable price, a good location, and a convenient coffee machine that allows you to enjoy coffee anytime you like. Providing value for money and a convenient location is important to us, and we're thrilled that you appreciated these aspects of your stay. The coffee machine is one of the little touches we offer to enhance our guests' experience, and we're glad you enjoyed it. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We appreciate your kind words and look forward to welcoming you back for another enjoyable visit. Ryan 28 hotel

Responded July 24, 2023
28 Hotel
8.4
Excellent
Weiying from Australia
Family with young children
The Social Mini
Stayed 3 nights in July 2022

Good location”

very good location and friendly staff. simple but clean room.

Reviewed July 18, 2022

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Thank you for your kind feedback! We're delighted to know that you enjoyed our hotel's very good location and found our staff to be friendly and accommodating. Providing a clean and comfortable environment is essential to us, and we're glad that you found your room to be simple yet clean. Your positive comments are truly appreciated, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like for your next stay, please don't hesitate to let us know. Ryan 28 hotel

Responded July 24, 2023
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