Recent customer comments

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Very good



based on 1499 reviews
  • Cleanliness 8.3
  • Facilities 7.1
  • Location 7.1
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for money 8.2
  • Food/Dining 6.3
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Ping from Malaysia
Couples
Deluxe King
Stayed 1 night in May 2015
nice Clean Cosy
nice Clean Cosy
The hotel is nice, clean and cosy for short stay
Reviewed June 05, 2015

yee from Malaysia
Couples
Deluxe King
Stayed 2 nights in May 2015
good
good
good
Reviewed June 03, 2015

Kee from Malaysia
Business travelers
Deluxe King
Stayed 1 night in May 2015
Value for money, good location, clean
Big room, clean room and very comfortable feeling
Reviewed June 01, 2015

HON from Malaysia
Business travelers
Superior Suite
Stayed 1 night in November 2014
comfortable hotel for business trip
value of money, overall environment, strategic location
my favor hotel to stay when i was in Kuching
Reviewed May 29, 2015

KAI from Malaysia
Business travelers
Deluxe King
Stayed 3 nights in May 2015
Clean , Comfortable and Tidy
Clean , Comfortable and Tidy
Clean , Comfortable and Tidy
Reviewed May 27, 2015

Teoh from Malaysia
Business travelers
Deluxe King
Stayed 3 nights in May 2015
value for money
value for money
value for money. room is comfortable
Reviewed May 21, 2015

Teoh from Malaysia
Business travelers
Deluxe King
Stayed 3 nights in April 2015
very comfortable room
very comfortable room
very comfortable room
Reviewed May 21, 2015

leow from Malaysia
Business travelers
Stayed 1 night in May 2015
comfort stay with clean hotel. have nice food
in the city area. easy to go anywhere on kuching
nice and pleasant stay
Reviewed May 16, 2015

RONALDO from Philippines
Business travelers
Superior Suite
Stayed 1 night in October 2014
Not bad!
location, access to shopping, access to transport
Not bad!
Reviewed May 16, 2015

Kwee from Malaysia
Couples
Deluxe King
Stayed 2 nights in May 2015
Excellent friendly service, clean and comfortable.
Clean, comfortable, convenient
My wife and I stayed for 2 nights at the M Tower recently. Initially we were concerned as the hotel is located about 2.5 km away from the city centre/waterfront. However, our fears were unfounded as the hotel provide very regular shuttle service to the Plaza Merdeka at the city centre. We found the room to be brightly lighted (a rare thing in most hotels), clean and comfortable. The staff were very courteous and went out of their ways to accommodate all our requests. A word of caution though, do choose your tour group wisely. We were fleeced RM 190 for a tour to the Semenggok Wildlife Centre - a place located merely 25 km away and the whole trip was over in less than 2.5 hours. The tour company we took was Riverside tours. Another tour company offered the same for only RM 90 per couple. The hotel staff were unfamiliar with the tour packages and therefore could not advise us properly. We did not have a chance to use the swimming pool but it looked clean. However, much to our disappointment, the gym was locked at all times and therefore inaccessible. Finding food is a challenge as there are no convenience stores nearby. A Chinese restaurant at the back of the hotel sells Curry Chicken Rice. We did not try it. Another restaurant further back sells Kolok Mee that was quite reasonably priced and tasty. Shopping at the Hock Lee Centre adjacent to the hotel was a big disappointment as the shopping centre was very run down with only a few surviving stores selling tired looking clothes and goods. The hotel provides shuttle transfer to and fro the Kuching International Airport at RM 5.99 per person. Very reasonable indeed. All in all, the hotel has surpassed our expectations.
Reviewed May 11, 2015


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