Recent customer comments

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Very good



based on 628 reviews
  • Cleanliness 7.7
  • Facilities 5.7
  • Location 7.2
  • Room Comfort/Standard 7.7
  • Service 7.9
  • Value for money 8.0
  • Food/Dining 6.4
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Pua from Malaysia
Family with older children
Deluxe Twin
Stayed 2 nights in May 2013
Value for money
Reasonable charges , good internet, attentive staf
I have a pleasant stay here.The gym and swimming pool are great. i like most is the laundry free service, where they have a washing machine at certain level.
Reviewed June 15, 2013
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cindy from Malaysia
Couple
Deluxe Queen Single
Stayed one night in November 2012
Excellent
Big and clean room, nice bed and nice bathroom. Nice garden.
It was a pleasant stay. Fall in love with the large room and it is clean and comfortable.
Reviewed June 12, 2013
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Wong from Malaysia
Family with young children
Deluxe Queen Single
Stayed one night in June 2013
so far ok.
many powerpoints, self-laundry, economic.
the access to basement car park is terrible, messy, without a good and signifiant signs.
Reviewed June 12, 2013
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Siaw from Malaysia
Business traveler
Deluxe Queen Single
Stayed one night in June 2013
nice
Room big, convenient to airport and tidy
it is very clean and comfortable room and the service is quite good
Reviewed June 12, 2013
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ABDUL from Malaysia
Family with older children
Deluxe Queen Single
Stayed 2 nights in June 2013
Amazing yet satisfied
Cleanliness, staff are very friendly and good hospitality
Reviewed June 06, 2013
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Long from Malaysia
Business traveler
Deluxe Twin
Stayed one night in April 2013
Room smells bad
close to shopping mall, restaurant and short distance to BCCK convention centre
the room was not really clean and smell bad, design was old and toilet was in bad condition
Reviewed June 03, 2013
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Sohri from Malaysia
Group
Deluxe Queen Single
Stayed 2 nights in May 2013
Short but a nice time to relax.
Comfortable and large room, shuttle bus to airport, and free shuttle bus to city.
Reviewed May 28, 2013
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FOO from Malaysia
Couple
Deluxe Queen Single
Stayed 2 nights in May 2013
Good but there still improvement needed
space, location and affordable price
Overall is good and this is n times I stay here. However I notice two things need to be improved. 1) Check out time. At anyone time at Tower B it seems only can process 1 request eventhough there are 2-3 staffs there. I dunno why. End up the check in take 15 mins and check out take 20 mins including the waiting time. 2) The pillow is too high/thick and not comfort for those who prefer thin pillow.
Reviewed May 27, 2013
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Lina from Malaysia
Business traveler
Deluxe Twin
Stayed one night in November 2012
clean
tv. toilet . clean. urban
Reviewed May 25, 2013
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Hui from Malaysia
Business traveler
Deluxe Twin
Stayed one night in May 2013
comfortable clean room with nice view
Room is big, clean, comfortable and nice view
The room is big, clean, comfortable with nice view. But the check in took very long time to process.
Reviewed May 19, 2013
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