Recent customer comments

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Very good



based on 3918 reviews
  • Cleanliness 8.1
  • Facilities 7.4
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for money 8.3
  • Food/Dining 6.0
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Nari from United States
Groups
Deluxe King Bed
Stayed 2 nights in May 2013
Clean, spacious, comfortable, friendly-Great Value
Clean, Comfortable and Friendly
This is a great hotel to stay at if you are looking for something clean, spacious, comfortable and friendly at a lower price than other hotels. Each room comes with slippers, terry cloth bathrobes, a water boiler, instant coffee packets and jasmine tea bags. The beds are comfortable and the staff are friendly. Air Conditioning units are quiet and the hotel is clean. Wifi and water bottles are free! Each room does not come with soap for washing hands. Your room card only allows you access to your floor, not the others, and you are required to put down a deposit upon arrival which is returned to you when you leave. Area looks a little ghetto, but public transportation including airport bus are a short walk away. Well worth the price!
Reviewed May 21, 2013

siew from Malaysia
Families with young children
Deluxe King Bed
Stayed 3 nights in April 2013
easy to locate
near tram, surrounding with convenient store, near sea product shop
Reviewed May 20, 2013

siew from Malaysia
Families with young children
Deluxe Twin Bed
Stayed 3 nights in April 2013
good place for buy sea product
near tram station, near sea product shop, surrounding have convenient store
Good experience, have balcony which allow me to have my dinner at out side of the room. This is the big surprise for me.
Reviewed May 20, 2013

Thomas from Australia
Solo travelers
Deluxe King Bed
Stayed 1 night in May 2013
A Comfortable Hotel
Comfortable bed, Clean room, Well equipted
Stay was good as I needed hotel in the area. The West Hotel has a very small lobby but wasn't crowded when I checked in . The room was bigger than expected. Hotel can be difficult to find as entrance is small and I walked past it twice.
Reviewed May 20, 2013

Antony from United Kingdom
Couples
Deluxe King Bed
Stayed 1 night in May 2013
Comfortable with spacious environment
very large rooms, well equip for light cooking, gym facilities
We liked that the basic utensils are provided for light cooking and that the rooms are very large and spacious. The room should have been cleaned more hence only 3 stars being given.
Reviewed May 19, 2013

Chong from Singapore
Couples
Deluxe Twin Bed
Stayed 2 nights in May 2013
Rooms are big and clean. excellent service
Big room, suitable for family with young children, only 5 mins walk to Macau ferry terminal
Friendly staff at check in counter. Good security service. Room amenities has improved prior to my previous stay.
Reviewed May 19, 2013

Eric from Canada
Business travelers
Deluxe Twin Bed
Stayed 2 nights in May 2013
Good value for money
Clean, modern, good value for money
Reviewed May 19, 2013

JUNGYUN from South Korea
Solo travelers
Deluxe Twin Bed
Stayed 2 nights in May 2013
good for sight seeing
1. good for moving 2. fast check in & check out service 3. big room than other hongkong hotel
good for moving by tram or metro but do not have restaurant nearby hotel.
Reviewed May 18, 2013

Nicholas from
Solo travelers
Deluxe Twin Bed
Stayed 3 nights in May 2013
Affordable, comfortable room in HK
big room, comfortable, clean and well located
This is the best value for the money in Hong Kong. It's affordable, the staff is nice, the rooms are clean and pretty big. The design is fresh and it's comfortable. The only complaint I had was that the internet was surprisingly slow.
Reviewed May 17, 2013

Haruthai from Thailand
Business travelers
Deluxe Twin Bed
Stayed 1 night in May 2013
Clean room
Clean Room
It's very difficult to find the way to hotel. Hotel Sign very small.
Reviewed May 17, 2013


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