Nice view, good facilities, staff nice but appeared to be not completely aware of what's happening”

Location okay, with nice views. Facilities great. Staff appeared to have no idea about our booking but after all were helpful enough to sort things out. Door to the king-size-bed room broken thus transferred to another room. 2 single beds for 2 adults and one kid. Not exactly perfect but acceptable.

Awful stay”

We hated our stay. Once we arrived they gave us a room with one bed however we asked for two. They offered to upgrade us in a bigger room by charging us 2,5 times the price we paid. They had only sandwiches or sausages for breakfast and disgusting coffee. The beds are like concrete mattresses, we then asked for extra mattresses to soften them, and they wanted to charge us 100 pesos per mattress and per night! Which we obviously refused to pay! The room service did not even clean our room during the day, the curtain of the shower just kept falling, and the toilets were not working well. While we were having a nice time at the pool with my 90 year old grandmother, they turned the music up so high that we couldn't even hear ourselves.

quiet, relaxing, close to nature”

The resort has a number of warm pools to choose from, has a nice garden and mountain view esp. in the morning, and you can take a dip in their very warm pool even at night (they close the other pools after midnight). Very nice resort if you do not mind the number of tourists. The dining area might need more variety in their menu but you always have the option to drive off to the nearby mall if the food is not up to your liking. Over all, the plus side outweighs the downside and the resort is a good place to go back to --- also thanks to the supervisor!

Quiet and relaxed nature”

If you want some peace and quiet without the hassle of driving too far, this resort would be right for you. The place has a number of warm pools that you can choose from, nice garden, plus a relaxing mountain view of Mt. Makiling in the morning. The plus side would be the very nice Supervisor who was very accommodating, the lagoon, accessibility to transport (you can take a bus and be dropped off right in front of the resort), a few kms. away from the mall for more food choices. The downside would be the pool at the center which was not warm at all and being closed by midnight

do not go there on weekends!!!”

the hotel was ok, as i said do not go there on weekend, it's insane with way too many day pass people, it will kill your stay. we checked in on sunday almost wanted to leave immediately with the amount of people roaming around and using the pool, but we gave it a chance as we booked for 2 nights so hoping monday will be ok. and it turned out that monday and tuesday was a totally different experience and was quite pleasant. the hot spring is ok but again only on weekdays with less people. the worse thing about the stay was there is only one restaurant and we have to eat breakfast, lunch and dinner there all in korean food, it was way too much!!!

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