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89 Hotel
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7.7 Very good location
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7.7Location
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Very good
From 1628 reviewsSee what guests said
7.6
89% would recommend to a friend
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Executive Suite
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  • City view
  • 43 m²/463 ft²
  • 1 king bed or 2 single beds
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Junior Suite
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  • City view
  • 30 m²/323 ft²
  • 1 double bed or 2 single be...
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Deluxe
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  • City view
  • 28 m²/301 ft²
  • 2 single beds or 1 double b...
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Grand Superior
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  • City view
  • 22 m²/237 ft²
  • 2 single beds or 1 double b...
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Premier Suite
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  • City view
  • 60 m²/646 ft²
  • 1 king bed
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Family Room
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  • City view
  • 33 m²/355 ft²
  • 2 queen beds
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Superior
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  • City view
  • 22 m²/237 ft²
  • 2 single beds or 1 double b...
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VIP room
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  • 30 m²/323 ft²
  • Shower and bathtub
  • 1 single bed and 1 double b...
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Standard
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  • City view
  • 18 m²/194 ft²
  • 2 single beds or 1 double b...
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Verified guest reviews

Agoda Reviews (1628)Booking.com Reviews (648)
Filter by guest type:
Cleanliness7.5
Facilities7.5
Location7.7
Room comfort and quality7.5
Service7.7
Value for money7.8
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Showing 1421 verified guest comments
12345
8.0
Manivarma from Singapore
Group
Standard
Stayed 1 night in February 2017
Very good
Nice Hotel with Good Break Fast.
Reviewed January 07, 2018
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6.4
jaycelyn from Singapore
Family with young children
Deluxe
Stayed 2 nights in December 2017
Worthy for the price but Staff needs to be trained even more.
Hi, I stayed over for 2 nights at room 7831. My sister and her family stayed at 5821. Upon check in, I requested the rooms to be interconnected, but sadly it does not show on their record, not sure why thou, secondly, check in time was already up but they told me only one room was available, the other I got to wait about an hour more or so, there and about. Afterwards, we checked in. Overall, room cleanliness was well maintained. Breakfast was quite good. However upon checking out, I received a bill of almost 30 plus SGD that is payable to the hotel. They said the Minibar was chargeable which they did not brief us at all, then said cause we took deluxe room, unless we take a higher value room then it is inclusive. I went allium previously, no such rules, same deluxe room with breakfast and we were entitled to the minibar and they even top it up everyday for us. (: Also, halfway through staffs were seen unhappy with each other, throwing tantrums in front of us, pretty bad image overall.
Reviewed January 04, 2018
1 traveler found this review helpful. Did you?|
7.6
Lim from Singapore
Family with young children
Family Room
Stayed 1 night in December 2017
Convenient Location
This hotel is very near A2Food Court n BCS mall. It takes about 5 to 8 min to walk there. The breakfast spread was good with mixture of Indonesian n Western cuisine. Uber rides can be arranged from this location.
Reviewed January 02, 2018
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5.2
Leong from Singapore
Family with young children
Grand Superior
Stayed 1 night in December 2017
lousy counter staff service
We arrived on 31/12/2017 early before 11am but the lady with a black spot on her face at the counter show us a very black face and not talk polite to us like want to make us waited for more than 2 hour then we can check in it so difference as last time on few month ago the Chinese lady that serve us and let us check in early.
Reviewed January 02, 2018
1 traveler found this review helpful. Did you?|
7.2
Sadiah from Singapore
Family with young children
Standard
Stayed 1 night in December 2017
No response to my request.
Request for iron and slipper but not sending till our check out. Even been calling a few times.
Reviewed January 02, 2018
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8.0
Ravichandran from Singapore
Group
Deluxe
Stayed 1 night in December 2017
nice hotel
it's a nice hotel, located near shops and BCS mall, staffs are friendly and good breakfast
Reviewed December 29, 2017
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10.0
raj from Singapore
Family with young children
Deluxe
Stayed 1 night in April 2017
Exceptional
location was good. good spread of breakfast. Rooms was clean n bed was comfortable.
Reviewed December 28, 2017
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7.6
AMIR from Singapore
Couple
Superior
Stayed 2 nights in December 2017
Relax shopping n food
I think the delux room is much better than the superior. Breakfat good and staff polite n friendly. Hotel is well renovated as compared to the last time we were there 2 years ago.
Reviewed December 26, 2017
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6.0
Tharumaraj from Singapore
Family with young children
Executive Suite
Stayed 2 nights in December 2017
Hotel recep staff terrible service need training the rest was gd. Wifi very poor.
First shall start with Pros: Hotel was quite near to A2 foodcourt and BCS mall so we walked instead of taxi and in house massage was gd too. Cons: Hotel recep staff terrible service! We actually requested earlier check in much earlier but thats fine as its no definite but the staff was so rude and cant be bothered attitude. Was told to come back after 2pm so from 10.30am we went back 3pm again the staff saw us and literally just said wait and then gone for lunch. We had to repeat to another staff and was made to wait another 30mins. Morn our luggage they took and then when we ask them the guard ask for receipt which was not given to us when requested in the morn. That too took time. Overall everything was ok except the staff!
Reviewed December 25, 2017
2 travelers found this review helpful. Did you?|
9.2
Norwati from Singapore
Family with teens
Superior
Stayed 2 nights in December 2017
My go-to hotel in Batam.
Hotel is approx 3 minutes away from market. And from the market you can walk a bit more to BCS. A convenient store locates near to the hotel too. Staff was friendly and efficient in their work. Absolutely love the massage offered in this hotel. Fixes all the sore legs from whole day of shopping. Breakfast feast was as great as before. Hotel is clean too. Honestly nothing much I could nitpick on. It's all great here. Value for money. Free shuttle service is also available at 3 timings to BCS, DC mall and Nagoya Hill.
Reviewed December 25, 2017
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12345
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