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 See all 4,103 properties in Lisbon.
Excellent8.4
Based on 8 reviews
9HOTEL MERCY
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Interior view
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Interior view
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8.4 Excellent guest rating
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"Staff really pleasant & helpful Good location & relaxing atm..."

RichardUnited Kingdom
Balcony/terrace
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9.0 Excellent location
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9.0Location
  • 300 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Suite
...
  • 46 m²/495 ft²
  • Non-smoking
  • 1 king bed
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Executive Room
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  • 30 m²/323 ft²
  • Non-smoking
  • 1 queen bed
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Classic Room
...
  • No view
  • 23 m²/248 ft²
  • 1 queen bed
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Superior Room
...
  • 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
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Club Room
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  • 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
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Nearest essentials

Airports
  • Portela Airport (LIS)
  • 6.1 km
  • Évora Airport
  • 110.9 km
Public transportation
  • Restauradores Metro Station
  • 320 m
  • Baixa/Chiado Metro Station
  • 390 m
Hospital or clinic
  • Hospital Britânico
  • 1.6 km
Pharmacy
  • Barral Pharmacy
  • 400 m
Convenience store
  • Carlos Grocery Store
  • 920 m
Cash withdrawal
  • ATM
  • 70 m

More about 9HOTEL MERCY

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Verified guest reviews

Agoda Reviews (8)Booking.com Reviews (616)
7.3
Excellent
Filter by guest type:
Cleanliness9.0
Facilities8.0
Location9.0
Room comfort and quality6.7
Service8.8
Value for money8.3
Provided by verified guests of Agoda
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Showing 6 verified guest comments
8.4
Misun from South Korea
Solo traveler
Club Room
Stayed 1 night in February 2017
Excellent
it is a lovely boutique hotel, very hip and trendy. the location is great, everything was within walking distance. the room was clean, and stylish. i'm a bit fussy about bed everywhere i go but the bed and linens were super comfortable here. only thing i wasn't too happy about was customer service. i stayed in club room, #501. when i checked in room i realised the heater didn't work so i had someone come up have a look. he confirmed it was broken. then i went out for Fado and came back to sleep. i woke up in the middle of night feeling cold. the heater hadn't been fixed. i had to move to next room 502 at 1am. someone came up immediately to my room and transfered my stuff to the other room though, it wasn't very pleasant to move to other room in the middle of night. I didn't hear any apology from the manager following day. ensure to check if the heater is working in winter Tip : try to cocktails at Double9 bar on ground floor. tea infused cocktails are exceptionally tasty. i heard the bar doesn't belong to the hotel though.
Reviewed February 11, 2017
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7.2
THE from Australia
Couple
Superior Room
Stayed 8 nights in July 2016
Hotel is fine except the bathroom design is not ergonomical
Hotel is fine except the bathroom design is not ergonomical
Reviewed August 12, 2016
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5.0
Arnolds from Latvia
Couple
Stayed 2 nights in November 2014
Mercy Hotel
Stuff was very friendly, location is quite ok.
I felt myself circumvented, Mercy is not 5 star hotel!! It has (probably) 2-3 star level of comfort! I become very disapointed. Unfortunately almost all last times.
Reviewed November 28, 2014
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9.0
Calvin from Canada
Business traveler
Classic Room
Stayed 2 nights in September 2014
good location and service
location, service, bar view
Concierge was great, efficient check in procedure, great views of the castle at the bar, like the binoculars, bathroom was not as ergonomically designed as it can be
Reviewed October 15, 2014
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10.0
Mads from Norway
Couple
Club Room
Stayed 3 nights in March 2017
Koselig og sentralt beliggende hotell
Hyggelig betjening, fint rom. Veldig hyggelig stemning i baren om kvelden. Kort vei til shopping og hyggelige restauranter.
Reviewed March 06, 2017
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9.7
Svein from Norway
Couple
Classic Room
Stayed 5 nights in September 2014
Septemberweekend i Lisboa
Service, beliggenhet, nesten helt nytt hotell
Et flott opphold på relativt lite, nytt og fint hotell. God og sentral beliggenhet med utsiktssteder og massevis av restauranter i umiddelbar nærhet til hotellet. Fin, liten takbar som var åpen når været tillot det. Hyggelig og serviceminded betjening.
Reviewed September 23, 2014
1 traveler found this review helpful. Did you?|

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