Nice place and staff”

The room is very big, very comfortable if u travel with family. The staff help me a lot especially the Malay girl and I'm not sure the guy is malaysian or not but looks like indian.. I will bring my family again

An old style apartment”

It is located near a houses and shoplots that all are Indians living by, It is quite a bit far from Bukit Bintang, have to walk about 10 minutes, But it is close to Alor Street The room is super comfortable, like you stay in your own home. However, the light in the room all are quite dim, it is quite scary for the person who scare about the "friend". The unsatisfied facility is we booked a room with 4 single bed + king bed but we get a room with 2 single bed + king bed + queen bed the queen size bed is quite small to both person that is quite large size

Spacious room but with some maintenance issues”

Deluxe 2 bed-room is spacious with all the amenities but maintenance was an issue. One of the bedroom air-con was not cold and this was reported to the Reception. But I was told that maintenance staff work from 7am to 7pm and nothing can be done for now but will get the maintenance staff to get it rectified tomorrow but nothing was done. The toilet in one of the bedroom had flushing problem as well. Bottled water is complimentary for 1st night only and chargeable at RM$1.50 each from second night night onwards. Overall stay was ok if preventive maintenance is carried out.

Long stay ”

We stayed here for 28 days and the location is great I just had a operation done so ask for extra pillows and that was no problem the staff is very helpful and friendly and we also got a extra towel due to my situation again no problems no extra charge and they put a extra tv into the bedroom for me The only minor could be more English channels on the tv but I did bring lots of Dvd to watch This was the second time I stayed but would definitely stay again there

Pleasant and comfortable stay ”

Pros: 1. Big apartment comes with own living and dining area. 2. Comfortable bed and clean apartment. 3. Convenient location. Accessible to Bintang MRT, Jln Alor food street, Changkat Bukit Bintang where there’re plenty of bars and restaurants. Cons: 1. Check-In time is 3pm. Most hotels check-in time is 2pm. You’ll waste an hour.

Comfort and value for money stay”

Room is very big, clean n comfort. Very near to Jalan Alor food court and pub at Changkat. Staff are very friendly. Jus need to check the air-conditioning because it's took quite a long time to cool. Worth for money and will stay here again.

Good Location”

Check in and check out is very fast.Reception staff is very excellent.The unit equipment is very old, but anything can be used.Service Residence is close to sightseeing spots and shopping mall.

Excellent Stay”

This place is wonderful! The room is spacious, clean and simple. The building has a gym for residents, very convenient. We stayed for just two night but would have been happy to stay longer!

overall”

When we reach the room, we are disappointed. Although the room is the same as the picture but the furniture and bed are old. My hubby can see small cockroach in the living room. OMG... The only good thing - the room is spacious. The Wifi is not strong enough, my hubby called the staff and help to reset the wifi but still the same. My daughter nagged the wifi for the whole trip. 15-20minutes walk ti Jalan Alor night food street, if you don't have goggle map i think can be lost.

Review score”

The location for the hotel is good however, the staffs have a horrible attitude and very rude. The staff mixed up our booking and give us the wrong apartment. The apartment is very old and the apartment door is bit faulty. The apartment is not clean and had faulty air conditioning. The worst one from my experience.

Great location but some inconveniences.”

No parking! Hard to drop by and visit if have car. Every single time need to park outside and have to pay lots for it! The management please do something about this. Or at least arrange a voucher etc. for daily parking rates/per day for customers who stay especially many-many days! Location is excellent by the way.

Great Location but..”

Excellent location with plenty of f&b choices. Close to the heart of Bukit Bintang! However, basement carpark is extremely tight and not suitable for big cars if you are getting a parking lot from the establishment.

Great~”

Afforable room at the busy location.

Exceptional”

great

Exceptional”

great

Great Location. Value for Money.”

Location is great, at bukit bintang area. The entire unit is big. Old hotel, i could tell from the peeled off wooded cabinets and cupboards. But all necessities are already inside provided by the residence. One of the staff was not so friendly. Overall, i recommend the place.

Cozy and Spacious Room, Great support from staff on enquires.”

Very nice city view of KL Tower! Convenient that Fridge and microwave oven is available in the room. Easy to access food,bar & massage etc. at Bukit Bintang area. Told reception staff that remote control of the air-con was almost out of battery.

A memorable stay!”

Excellent place, excellent location. Room was spacious and clean. It had an Electric kettle, microwave oven, stove, 2 tea cups, hair dryer, 2 TVs, 2 ACs. Everything was functional. Bathroom was clean and well maintained. Room servive was good. They chanhed towels and provided 2 coffee and coffeemate sachets daily. All the staff was friendly and helpful. But the best thing for my kids was the pool. They enjoyed in the shallow, kids side while i could swim in the deep side. We would love to stay here again.

Best Hotel with this price”

All the attraction specially for shopping is very near, we used KL Sentral for airport, Genting hi land and shopping, which is very near plus china town, pavilion square, LOT 10, Central market all are very near.

Location 10/10”

Location is very nice, walking distance to everything, staff was friendly rooms were clean and big and very nice. Breakfast was ok though but I guess it’s the best option around, swimming pool was small but ok Good value for the money I would go back there