Very nice hotel & friendly staff”

A&em Art hotel exceeded my expectations. To me it”s room, bed, pillow quality & staffs are on par with Hilton. The location of the hotel is very convenient situated walking distance from ben Thanh market. Front desk receptionist Ms Bich Phuong & bellboy Mr Tan are very friendly & helpful. I stayed here, moved out to District 1 Japanese street middle of my trip then moved back again to this hotel end of my trip. There is welcome drinks & nice breakfast.

Friendly staff & Good location”

We had a good stay at the A&Em Art Hotel. Front desk staff are excellent and very responsive to questions. Other staffs at the hotel are also very helpful, friendly and welcoming, especially Ms. Nhi is always with smile face. The location is great and breakfast is great. Would definitely stay there again.

Excellent”

Nice and Clean hotel in Ho Chi Minh District 1. Close vicinity to major shopping malls and entertainment

Classy and Modern Hotel”

Right in District 1. Walking distance to Ben Thanh Market. Food is everywhere. Hotel is clean and modern. Bed is comfortable. Staff is friendly and they have free Tea Time buffet. Nothing much selection but its free anyway. The rooftop got a small pool and at night is a club. Highly recommended if u looking for a hotel which is trendy and new.

Good but could be better ”

Let's start with the positives. Clean hotel. Lovely roof top terrace. Small roof pool. Sauna and steam room available over the street. Good location walking distance to major attractions. Negatives the room was not as displayed. No hot tub. The room had no view and there is no sound proofing so you can hear everything outside and in. It's a noisy place. The bell boy told me in the fridge you had to pay and noodles and chips were complimentary which I thought was nice. Unfortunately this was not the case so I felt deceived and of course very expensive to have these things especially as a family mart is a 2 minute walk away. This needs to be made clear with signs. I also felt that breakfast items were slow to be replenished and you had to ask for things often such as cups and glasses. Breakfast was really good. I didn't have any afternoon tea as there were a few little cakes left one day and tea and coffee but I felt it wasn't great. Overall a great stay though and with a little more customer focus this place would be a little gem in the city.

FRIENDLY STAFF”

5 Star for A&EM ART Hotel

Excellent staff and spa ”

This hotel offers a great spa package with every room option. The staff is amazing! Every one makes effort to ensure guests are well taken care of. Food is also great within the hotel. Location is convenient enough to walk to the ancient city.

GREAT”

No complaints! Gym was located at the a&Em hotel opposite though

Great location, friendly service! ”

We travel to Vietnam often, but this is our first stay at this hotel. I picked it for the location, but was very pleased with all that was offered. The check in staff were very friendly, attentive and helpful. All staff spoke some english and others were fluent which made everything very easy. Breakfast was very tasty and offered both asian and western options. Rooms are not huge but roomy enough for two. I am disabled and was quickly accommodated with a room with walk in shower which was very modern and stunning. The rooftop pool was small but good for a cool down and some sunning We would definitely return.

Clean with unique bathroom”

Hotel is within the city District 1 behind New World Hotel. Walking distance to many places. Twin Rooms are smaller than pictures as shown online. Bathroom is unique shower tub is not connect to sink with see through glass. If travelling with friends will be uncomfortable wheb taking showers or dropping duces.

Fancy hotel In the heart of the city”

This is a boutique hotel, good for solo or travelling with friends for a short getaway. Breakfast is just so-so, not much variety. Located in the heart of the city so expect 24hr non stop traffic and noise. But of course walking to the market & shopping district is very near. Business travelers should avoid as traffic in to the city is packed normally.

Good location, clean hotel, friendly staff”

Cafes, spas and markets all very close and within a couple of blocks. Easy to get around. Staff very friendly and able to assist without fuss. Breakfast available, but basic.. however cafes have a great selection at a low price. Traffic noise does protrude into the room, but having a great location is the trade off. Enjoyed the stay, and would stay again.

Good location ,functional for the price”

This hotel is functional - it is a chain but extreme value for money - the staff are helpful, breakfast is actually good - room is good - facilities is ok for the price - for tourist, this is in a great location - with Grab in Vietnam, moving around is never a problem. Overall a good place for a short stay

beautiful and good location but deceptive”

The photo of the room (one of the corner suites) is not what is presented in the photo on Agoda. They claim to have rooms like that, and despite thinking that was what I booked, the room had a tiny window, with bars on it and the rest was all wall. It felt like a cave. It was a well appointed and serene cave, but a cave none the less. I booked the suite because of the airy windowed room in the photos and was disappointed. The staff was very kind to my late arrival and complaint and upgraded me the next night to a very beautiful room with a terrace and fantastic windows but which also happens to be exposed to their rooftop 'club' and the loud music blared until midnight. (which also made a quiet evening in the pool out of the question). Be careful what you ask for, I suppose. The staff was great, but just be warned the rooms are not what they seem.

Could have better breakfast ”

The hotel is clean and very comfortable to stay. I stayed at A&EM corner saigon before this and find that the breakfast variety and environment over there is very much better. Didn't have any arguments with the reception but I feel she could have behaved more friendly and welcoming with smiles.

Clean and comfortable. But very noisy sound from street. ”

The hotel is clean, convenient (walking distance to all attraction in district 1), room is very spacious, and comfortable. It is just the noise from the street is very loud especially the trader/vendor selling at the street blasting their advertisement so loud from morning 7am until midnight 12am. Honk from the street is loud too.

excellent new hotel in the right area”

Very modern newly built hotel. Excellent staff. Rooms a tad small but sufficient. Breakfast was gorgeous and catered for all tastes. 2 mins walk from the night markets. Able to organise trips from the front desk. overall great value for money.

Exceptional”

well located and nice hotel I found other reviews of noise level greatly exaggerated

Fabulous location”

Really nice renovation job. Rooms are very attractive but you would probably want to go for Executive level or beyond as Deluxe rooms are small and have pretty poor views of a wall or similar. The staff are pleasant but they have bus boys dressed up in ridiculous colonial outfits which need to be binned. They have 2 door boys doing very little and one poor girl on breakfast duty which is crazy and they should be the other way around or put an extra person on at breakfast. The breakfasts are awful. Some of the worst I have experienced in Asia. Cold and congealed meats etc, even the food in the hot plates is barely warm - really unappetizing. The whole breakfast set up needs to be rethought as it’s lets what could be a really great hotel down.

Very good hotel and location ”

I'm very happy with my overall experience at the hotel. The staff was very friendly, the room was nice and breakfast was fine. It's located near many sites like the Independence Palace, Ben Thanh Market and several excellent small breweries. I'd stay here again.