Location rating score
"Location is great near ben thanh markets, close to great food and the accommodation itself is clean, friendly staff and comfortable."
LUDITH - January 10, 2020
All staff spoke some english and others were fluent which made everything very easy.
robert | December 22, 2018
I picked it for the location, but was very pleased with all that was offered.
robert | December 22, 2018
The check in staff were very friendly, attentive and helpful.
robert | December 22, 2018
Located in heart of Ho Chi Minh City
Free Wi-Fi in all rooms!
|Value for money||7.6|
|Distance to city center||0.1 km|
|Nearest airport||Tan Son Nhat International Airport (SGN)|
|Distance to airport||6.5 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
A&Em Art Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at A&Em Art Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the hotel can arrange both taxis or car rental.
A&Em Art Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
Wen | February 9, 2020
Jane | February 27, 2020
WEI | December 1, 2019
Conveniently located in Ho Chi Minh City, A&Em Art Hotel is a great base from which to explore this vibrant city. Only 7 km away, this 4-star property can be easily accessed from the airport. With its convenient location, the property offers easy access to the city's must-see destinations.
Every effort is made to make guests feel comfortable. To do so, the property provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, ticket service.
Step into one of 70 inviting rooms and escape the stresses of the day, A selection of amenities can be found in most rooms, inlcuding flat screen television, free welcome drink, linens, mirror, slippers. The property's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Ho Chi Minh City, A&Em Art Hotel is the perfect venue for an exhilarating and exciting break away.
Carol | April 1, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
A&Em Art Hotel
Show reviews that mention
Very nice hotel & friendly staff”
A&em Art hotel exceeded my expectations. To me it”s room, bed, pillow quality & staffs are on par with Hilton. The location of the hotel is very convenient situated walking distance from ben Thanh market. Front desk receptionist Ms Bich Phuong & bellboy Mr Tan are very friendly & helpful. I stayed here, moved out to District 1 Japanese street middle of my trip then moved back again to this hotel end of my trip. There is welcome drinks & nice breakfast.
Dear Min, Thank you for choosing A&Em hotel for your recent stay in Saigon and for taking the time to provide us with your valuable feedback. Our devoted team is delighted to have made a lasting memory for you. Your comments have been shared with the relevant department heads and team members concerned. They are so happy and proud of their effort .With your valuable feedback , it allows us to continually monitor and improve both quality of our products and standards of services provided. We are sure that our team members will make a concerted effort to achieve ultimate guest satisfaction and we hope to have the opportunity to welcome you back in the not too distant future. Sincerely, Truong David/Mr Front office Manager
Friendly staff & Good location”
We had a good stay at the A&Em Art Hotel. Front desk staff are excellent and very responsive to questions. Other staffs at the hotel are also very helpful, friendly and welcoming, especially Ms. Nhi is always with smile face. The location is great and breakfast is great. Would definitely stay there again.
Nice and Clean hotel in Ho Chi Minh District 1. Close vicinity to major shopping malls and entertainment
Classy and Modern Hotel”
Right in District 1. Walking distance to Ben Thanh Market. Food is everywhere. Hotel is clean and modern. Bed is comfortable. Staff is friendly and they have free Tea Time buffet. Nothing much selection but its free anyway. The rooftop got a small pool and at night is a club. Highly recommended if u looking for a hotel which is trendy and new.
Dear Winston, Thank you for choosing to stay with us here at A&EM hotel. I am pleased to learn you enjoyed overall hotel services . Thank you also for your kind comments recognising our dedicated team and our extensive breakfast buffet.Your lovely feedback motivates us to keep work well and it is a great rewarding to our hotel management.We highly appreciate your truly comment and looking forward to welcoming you back once again on your next vacation to Saigon Warm regards, Truong David/Mr Front Office Manager
Good but could be better ”
Let's start with the positives. Clean hotel. Lovely roof top terrace. Small roof pool. Sauna and steam room available over the street. Good location walking distance to major attractions. Negatives the room was not as displayed. No hot tub. The room had no view and there is no sound proofing so you can hear everything outside and in. It's a noisy place. The bell boy told me in the fridge you had to pay and noodles and chips were complimentary which I thought was nice. Unfortunately this was not the case so I felt deceived and of course very expensive to have these things especially as a family mart is a 2 minute walk away. This needs to be made clear with signs. I also felt that breakfast items were slow to be replenished and you had to ask for things often such as cups and glasses. Breakfast was really good. I didn't have any afternoon tea as there were a few little cakes left one day and tea and coffee but I felt it wasn't great. Overall a great stay though and with a little more customer focus this place would be a little gem in the city.
5 Star for A&EM ART Hotel
Dear Sonny, Thank you for your current stay at A&EM Art hotel in Saigon. We are happy to hear that you were satisfied with our hotel's facilities , staff and location located in central of the city with more options for shopping , food and relaxation. We do hope you will be back our hotel in the near future. Best regards. Truong David/Mr Front office Manager
Excellent staff and spa ”
This hotel offers a great spa package with every room option. The staff is amazing! Every one makes effort to ensure guests are well taken care of. Food is also great within the hotel. Location is convenient enough to walk to the ancient city.
No complaints! Gym was located at the a&Em hotel opposite though
Dear Jessica, It is wonderful to hear you enjoyed your stay here with us during your recent experience at A&EM hotel.Your kind feedback helps us to clarify our service and to provide exceptional service to all guest. We do thank for your valueable time to writing your good comment and hope you still support our hotel forever. Thank you&Best regards. Truong Tan Dat/Mr Front Office Manager
Great location, friendly service! ”
We travel to Vietnam often, but this is our first stay at this hotel. I picked it for the location, but was very pleased with all that was offered. The check in staff were very friendly, attentive and helpful. All staff spoke some english and others were fluent which made everything very easy. Breakfast was very tasty and offered both asian and western options. Rooms are not huge but roomy enough for two. I am disabled and was quickly accommodated with a room with walk in shower which was very modern and stunning. The rooftop pool was small but good for a cool down and some sunning We would definitely return.
Clean with unique bathroom”
Hotel is within the city District 1 behind New World Hotel. Walking distance to many places. Twin Rooms are smaller than pictures as shown online. Bathroom is unique shower tub is not connect to sink with see through glass. If travelling with friends will be uncomfortable wheb taking showers or dropping duces.
Fancy hotel In the heart of the city”
This is a boutique hotel, good for solo or travelling with friends for a short getaway. Breakfast is just so-so, not much variety. Located in the heart of the city so expect 24hr non stop traffic and noise. But of course walking to the market & shopping district is very near. Business travelers should avoid as traffic in to the city is packed normally.
Dear Young, Thank you for choosing our hotel for your current stay in Saigon! We truly appreciate your loyalty and thank you very much for posting such a nice review! I am thrilled to read that you enjoyed the gracious service of our teams during your entire stay. Our aim is to make you feel at home at A&EM Hotel , anticipating every service you should need and we are happy to succeed.Otherwise, We will observe and clarify any inproper areas for improvement. Be sure that I will share your kind words with our entire team. The support of our guests is extremely rewarding for us and we really appreciate your compliments! We would sincerely like to thank you for taking the time to write these compliments on Agoda.com and already look forward to your next visit. With kind regards. Truong David/Mr Front Office Manager
Good location, clean hotel, friendly staff”
Cafes, spas and markets all very close and within a couple of blocks. Easy to get around. Staff very friendly and able to assist without fuss. Breakfast available, but basic.. however cafes have a great selection at a low price. Traffic noise does protrude into the room, but having a great location is the trade off. Enjoyed the stay, and would stay again.
Good location ,functional for the price”
This hotel is functional - it is a chain but extreme value for money - the staff are helpful, breakfast is actually good - room is good - facilities is ok for the price - for tourist, this is in a great location - with Grab in Vietnam, moving around is never a problem. Overall a good place for a short stay
Dear Stephen, Thanks for choosing to stay with us and for sharing your recent stay experience. We are glad you were able to highlight the most remarkable the hotel central location in district 1 and the Breakfast offerings served at A&EM hotel restaurant during your recent stay. It is a pleasure to learn that you also enjoyed the dedicated hotel staffs who always pay attention to customer in detailed. Your compliments have been shared with all of our associates who will make your future stays more memorable. We all hope to welcome you back more often! With warm regards, Truong David/Mr Front Office Manager
beautiful and good location but deceptive”
The photo of the room (one of the corner suites) is not what is presented in the photo on Agoda. They claim to have rooms like that, and despite thinking that was what I booked, the room had a tiny window, with bars on it and the rest was all wall. It felt like a cave. It was a well appointed and serene cave, but a cave none the less. I booked the suite because of the airy windowed room in the photos and was disappointed. The staff was very kind to my late arrival and complaint and upgraded me the next night to a very beautiful room with a terrace and fantastic windows but which also happens to be exposed to their rooftop 'club' and the loud music blared until midnight. (which also made a quiet evening in the pool out of the question). Be careful what you ask for, I suppose. The staff was great, but just be warned the rooms are not what they seem.
Could have better breakfast ”
The hotel is clean and very comfortable to stay. I stayed at A&EM corner saigon before this and find that the breakfast variety and environment over there is very much better. Didn't have any arguments with the reception but I feel she could have behaved more friendly and welcoming with smiles.
Clean and comfortable. But very noisy sound from street. ”
The hotel is clean, convenient (walking distance to all attraction in district 1), room is very spacious, and comfortable. It is just the noise from the street is very loud especially the trader/vendor selling at the street blasting their advertisement so loud from morning 7am until midnight 12am. Honk from the street is loud too.
Dear Jean, thank you for your review and feedback of the hotel. We are pleased to know your enjoyed your stay with us, the convenient location,cleaness, pacious room and comfortable . We hope to welcome you back again in the future. Best regards, Dong Nguyen, Front office Manager
excellent new hotel in the right area”
Very modern newly built hotel. Excellent staff. Rooms a tad small but sufficient. Breakfast was gorgeous and catered for all tastes. 2 mins walk from the night markets. Able to organise trips from the front desk. overall great value for money.
well located and nice hotel I found other reviews of noise level greatly exaggerated
Really nice renovation job. Rooms are very attractive but you would probably want to go for Executive level or beyond as Deluxe rooms are small and have pretty poor views of a wall or similar. The staff are pleasant but they have bus boys dressed up in ridiculous colonial outfits which need to be binned. They have 2 door boys doing very little and one poor girl on breakfast duty which is crazy and they should be the other way around or put an extra person on at breakfast. The breakfasts are awful. Some of the worst I have experienced in Asia. Cold and congealed meats etc, even the food in the hot plates is barely warm - really unappetizing. The whole breakfast set up needs to be rethought as it’s lets what could be a really great hotel down.
Very good hotel and location ”
I'm very happy with my overall experience at the hotel. The staff was very friendly, the room was nice and breakfast was fine. It's located near many sites like the Independence Palace, Ben Thanh Market and several excellent small breweries. I'd stay here again.
Located in heart of Ho Chi Minh City
Free Wi-Fi in all rooms!