AANA Resort & Spa
AANA Resort & Spa
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9.6
Exceptional

"All the rooms are great and well presented."

stephen

|

April 11, 2018

Deluxe - Bed AANA Resort & Spa
Deluxe - Bed
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Lobby AANA Resort & Spa
Lobby
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Swimming pool [outdoor] AANA Resort & Spa
Swimming pool [outdoor]
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Swimming pool [outdoor] AANA Resort & Spa
Swimming pool [outdoor]
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See map AANA Resort & Spa
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Very good
Location
7.8
See all 6 photos AANA Resort & Spa
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What guests are saying:
Friendly staff and really clean.
Sophia from United Kingdom
Family with young children
Fantastic resort, quiet and tranquil, will be back for sure
ben from Australia
Solo traveler
Resort is welled decorated to let guests get closed to nature. Surrounding by tree next to Prao Canel where we can kayak to private beach. Nice view from swimming pool. Message & spa is option to relax our holiday.
Thonlaya from Thailand
Group
I liked so much last time. That I brought my whole company staff for a two night company retreat. We booked five rooms and they all loved it. Specially the private beach and the kayaking up the canal.
TIEN from Taiwan
Group
Had a gret time there in a nice natural environment. rooms are well equiped and clean with big balkony... The hotel is close to the beach and offers a boat service or free kayaks to it... Nice 2 pools and good breakfast menue...
Guido from Germany
Solo traveler
Great facilities with warm service by hight level of cost performance. Body lotion smells very good and feel herbal. But, too many lizards variously on the passage from lobby to restaurant. Trees should be trimmed because they grow into the walk way.
Pattaravalan from Japan
Group
This hotel is valuable for price you pay. Even the hotel is not new but the maintenance is pretty good - room is clean and facilities are full functional. Very impress with this hotel and I will come back for sure for my next trip to Koh Chang.
Sarinda from Thailand
Couple
Very happy and enjoy the beautiful view which was different from other resorts. The beach was so quiet and private. Staff were very friendly, helpful, and provide prompt service. We will definitely come back again.
Cho from Myanmar
Couple

AANA Resort & Spa

Very good location
- 660 meters from city center
- What's nearby?
Excellent
From 3519 reviewsSee what guests said
8.0
/
10
Excellent facilities
8.2
Recommended by 86% of guests
Value for money8.1
Distance to city center7 Km
Location rating7.8
Nearest airportTrat Airport (TDX) - Thailand
Distance to airport24.3 km
  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
8.0
Very good
Room comfort & quality
This property is in high demand!Last booked 5 hours ago
Superior Villa
Superior Villa
...
  • Room size: 58 m²/624 ft²
  • Pool view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Villa
Villa
...
  • Room size: 52 m²/560 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Top View Villa
Top View Villa
...
  • Room size: 58 m²/624 ft²
  • Pool view
  • 1 king bed
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Grand Deluxe
Grand Deluxe
...
  • Room size: 48 m²/517 ft²
  • Pool view
  • 2 single beds or 1 double b...
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Double room - De Luxe
Double room - De Luxe
...
  • Balcony/terrace
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Family Room
Family Room
...
  • Balcony/terrace
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Single room - De Luxe
Single room - De Luxe
...
  • Balcony/terrace
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Double Or Twin Grand Deluxe
Double Or Twin Grand Deluxe
...
  • Balcony/terrace
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Villa - Economy
Villa - Economy
...
  • Balcony/terrace
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What people love about the property

  • 8.4
    Excellent

    "Staff were great."

    ittamar

    |

    October 13, 2017

  • 8.4
    Excellent

    "This is a very nice resort, worth to go."

    Niphat

    |

    April 6, 2018

  • 9.2
    Exceptional

    "Everyone was helpful and polite."

    Carolyn

    |

    February 23, 2018

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More about AANA Resort & Spa

More about AANA Resort & Spa

9.2
Exceptional

"Good view and comfortable."

Faisol

|

June 9, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.2
Exceptional

"Excellent view, excellent sevice."

Sritrang

|

October 24, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3519)Booking.com Reviews (810)
8.0
/
10
Cleanliness8.1
Facilities8.2
Location7.8
Room comfort and quality8.0
Service8.1
Value for money8.1
Provided by verified guests of Agoda
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All guests (3519)
All room types

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Showing 2950 verified guest comments
12345
8.4
Excellent
Alex from United States
Group
Villa
Stayed 3 nights in December 2018
Taxi to ferry ”
I asked the front desk the night before for a taxi at 7:50 AM to the ferry. That morning The front desk refused to have the taxi come then and insisted on 8:15. He showed up at 8:20 and we missed the ferry and our flight.
Reviewed December 28, 2018
10.0
Exceptional
Matt from United Kingdom
Couple
Deluxe
Stayed 4 nights in November 2018
Perfect short stay”
We loved the resort - wonderful peaceful location and quiet beach, very relaxing time by the pool. Lovely room with huge comfy bed and good breakfast spread. Great added touches with the free boat shuttle and minibus to White Sand Beach. Only minor thing was that at a 4* resort not having any drinking water available other than 2 bottles per day so have to buy from hotel or shop nearby. Other than that absolutely perfect!
Reviewed December 03, 2018
10.0
Exceptional
Vanessa from Thailand
Solo traveler
Deluxe
Stayed 3 nights in October 2018
Stunning resort!!”
I stayed at AANA for two nights only and loved every minute of my stay.The room we booked was a Deluxe room which overlooked the lake/river.The room was beautiful,clean and spacious with a comfortable bed and pillows.The next morning the water heater gave problems and they upgraded us to a Villa room free of charge.The staff,especially Moji at reception were exceptional.Always friendly and ready to assist. Another great pro was the free shuttle to White Sand beach which operated until 5pm returning with guests at 8pm.we took a Kayak out to the private beach and also did their firefly tour.In all we loved our time at AANA and will definitely return!!
Reviewed October 30, 2018
8.4
Excellent
Thawatchai from Thailand
Couple
Grand Deluxe
Stayed 1 night in October 2018
great room but service is just acceptable”
first we arrived at 8am staff inform that room type that we book is full and we got upgrade have to wait the room until2pm room is very beautiful but we wait for extra bed til 7pm even staff charged me since check inn the 2nd day room maid forget to throw garbage out when clean the room and take extrabed out I open 2nd room and wait until 3pm to get a new room and very tried while outside is rainning after we take a rest and hang sleeping sign outdoor staff come to knock door many time for take extrabed out OMG!! The pool was nice and quiet kayak service is nice also the boat staff breakfast is need more variety of food and taste So if you want to stay a good room not expensive this is good choice but not expext about service like 4-5 stars resort
Reviewed October 27, 2018
8.4
Excellent
Uwe from Germany
Family with teens
Deluxe
Stayed 3 nights in October 2018
Nice relaxing Resort. Next time may need to stay longer. ”
Room clean. TV may be old, but on Island holiday I want to enjoy the environment. With very easy things the stay can be improved. Breakfast to put a heater under the food should not be that difficult cool dishes which should be at least warm would taste better in this way. If You prefer to take the breakfast in the hotel better choice to book the room including breakfast. 450 Baht ordered at the hotel is in my opinion a little bit pricy, but the omelet is delicious.
Reviewed October 07, 2018
10.0
Exceptional
Supawat
Couple
Grand Deluxe
Stayed 1 night in August 2018
the greatest resort I have ever been”
We booked the grand deluxe room but the receptionist upgraded us to the villa, for some reason. So we got the room with the private jacuzzi, located away from other and very quiet with beautiful view. There is free kayaking with beautiful canal. The staffs are very friendly and hard-working. There's a lot activity to do inside the resort until we don't have to go out any where. Even we would like to go on the beach. There are shuttle bus and boat for free. The best part is fireflies boat for free at night. And, the pizza from the restaurant is amazing. Only the problem is there are black small ants, but they don't bite, due to the accommodations are totally designed to be with nature, the structure was like built up over the forest, so we can see blue water under the balcony with the various type of trees. It was amazing over the price we have got that we don't need to book another trip but enjoying the trip in hotel itself.
Reviewed August 16, 2018
8.4
Excellent
Yen from United Kingdom
Couple
Deluxe
Stayed 4 nights in December 2017
Friendly staff but in terms of facilities, there's ample room for improvement.”
We enjoyed our stay and will return to AANA however we really hope they would take our feedback seriously. Stayed there twice. 1. Wifi sucked. They need to get better wifi connection to all the rooms. 2. Toilet flush was not working well. Think the previous guests had tried to flush down items which were not supposed to be thrown in. The plumber could not get it to work properly. 3. More variety for breakfast. For long stays, it became too boring.
Reviewed August 14, 2018
8.0
Excellent
Mona from Canada
Couple
Deluxe
Stayed 2 nights in December 2018
A nice surprise!”
We spent 9 days beginning of December and enjoyed the lovely beach (very close by, reached by free kayak or shuttle boat), the comfortable room and the very generous breakfast. Food was delicious although it would be much better if kept hot. Wifi worked well for 6 days and then not well at all but nothing was done to fix it in spite of repeated requests. Great place but Management should be a bit more present.
Reviewed December 09, 2018
5.6
Viktor from Belgium
Couple
Top View Villa
Stayed 4 nights in November 2018
amazing views and surrounding, little mediocre for the rest”
The views and the surroundings are amazing. The value for money isn't that great. Maybe better if you take one of the cheaper rooms. Maintenance is lacking everywhere. There's a nice pool where you can get a drink, but drinks are terribly overpriced. As is the food. Staff is friendly but a bit amateuristic at times. Breakfast is very good. Wifi doesn't really work, or is extremely slow when it does. Actually it's still a very nice resort. But the price was a little too high.
Reviewed December 07, 2018
10.0
Exceptional
Felix from Germany
Family with young children
Villa
Stayed 3 nights in November 2018
Exceptional”
Very beautiful Bungalows located in the Woods Right on the River. With a Veranda and a huge privat yakuzzi! Free cayaks and Frequent boot Shuttle to the private Resort Beach (3 min Transfer). Two bin Public Pools with Bars, rich breakfast. Free transfers to white Beach so that you can go shopping or have lunch/ Dinner out of the resort. we stayed there with our 9 months Young baby and were very satisfied. Totally worth!
Reviewed November 22, 2018
10.0
Exceptional
Stephen from United Kingdom
Couple
Deluxe
Stayed 7 nights in October 2018
Amazing”
Me and my partner booked this one after reading the reviews and as we both didn’t really know much about Koh Chang took the chance on this place. We also wanted to be away from White sands as we just like being away from the main strip. When we got here it was like wow!! What have we walked into! It is paradise, I would recommend it to anyone. The staff have been so lovely and friendly and gone the extra mile to make our stay really welcoming. I will be coming back here and luckily as I’m writing this review we have another few days left before we head back to Bangkok, which don’t get me wrong we are both really looking forward to and continuing our travel around Thailand but this place is going to be remembered forever and I am already planning in my head the next time I will come. The island of Koh Chang is stunning and the hotel just complimented the entire experience!!
Reviewed November 06, 2018
8.8
Excellent
Andrei-Bogdan from Germany
Couple
Deluxe
Stayed 4 nights in October 2018
Good value for money”
The resort is basically a 4-5 star place that is no longer “perfect”. You have all the facilities you would expect from a 4-5 star resort but they are a bit worn out. The TV is really old (but who comes to Thailand to watch TV anyway!?), the paint on the outside of some bungalows needs to be redone (but who really cares - the inside is fine), in general small details like this make the difference between a “perfect” resort and Aana. On the other hand the price is really good compared to those resorts so it really makes up for it. Breakfast was good and plenty, the free boat rides are kayaks are a nice addition and the beach is also nice. You also get free beach towels and bottled water (which is not really standard in Thailand). On the negative side, you are rather far away from everything, the massage is really expensive compared to other places on the island and the pillows are too big. Overall a good package with friendly staff.
Reviewed November 02, 2018
7.2
Very good
Togio from Thailand
Couple
Villa
Stayed 2 nights in April 2018
Good for romantic getaway”
Resort is a bit rundown but otherwise okay. Both swimming pools are good ofcourse. Foods are not so good. Staff overall are friendly, but they are just doing quite minimal at trying. Not an issue for us though. Didn't want to be bother anyway. The fitness room is not really a fitness room. One broken bicycle, one weight machine. Canal view is great.
Reviewed October 29, 2018
10.0
Exceptional
Norma from United Kingdom
Family with young children
Deluxe
Stayed 3 nights in October 2018
Relaxing and enjoyable”
Rooms comfy and clean. Plenty of choice for breakfast, bread makes lovely toast. Only problem is there are loads of stairs and no lifts so hard with young children, elderly or relatives in wheelchairs
Reviewed October 27, 2018
8.8
Excellent
Matt
Family with young children
Deluxe
Stayed 2 nights in July 2018
Excellent”
Good points - Staff were very friendly and accommodating. There were a variety of tasty foods available for breakfast. The general environment and gardens were rustic and quite beautiful. The two pools were nice and quiet. Visiting in the rainy season the sea is too dangerous to swim in, however, because of the location on a river inlet, we were able to kayak into the mangroves though calm clear water. For us, this was the highlight. You can also kayak to the local beach or grab a free boat shuttle there (it's only 200m away). The sand on the beach was fine and soft and there weer plenty of trees for shade with a cool tree swing. Bad Points - Room (deluxe) could have been cleaner and some furnishings needed updating. Pools could have been cleaner (lots of debris, but it was stormy at the time). Noisy neighbours on one of the nights and a car alarm going off for an hour in the morning. This could happen at any hotel though, however it could have been sorted out quicker.
Reviewed July 23, 2018
8.8
Excellent
Asha from Thailand
Couple
Deluxe
Stayed 2 nights in July 2018
Kayaks and fireflies!”
We got this place for such a bargain in the low season! The breakfast was good, room nice with a lovely, big balcony. The highlight for us was the free firefly boat trip and kayaks, which we used to kayak to the nearest beach. If you want to be on the beach this is actually 1.5km by road, but I think they have a taxi service
Reviewed July 08, 2018
9.6
Exceptional
stephen from Australia
Couple
Deluxe
Stayed 2 nights in April 2018
Exceptional”
I have been a couple of times before to this hotel and this time was the best. All the rooms are great and well presented. There has been a complete refit of the main pool and now has a swim up to bar which is staffed now. Staff really do make this place and the location is beautiful 10/10.
Reviewed April 11, 2018
8.4
Excellent
Kok from Malaysia
Couple
Deluxe
Stayed 2 nights in April 2018
Value for money stay in Koh Chang”
Our trip span 3 different hotels and AANA considered the best value. Room is clean although showing signs of aged but functional. Environmental wise, the hotel needs an upgrade badly and I believe they are doing that. No easy access to the beach directly and need to kayak there or take a boat provided by hotel. Both are free services and the beach around there is fine and shallow. Breakfast has adequate choices. I will consider staying there again, although it is not the best hotel but one of good experienced stay without being charged for this and that.
Reviewed April 07, 2018
8.4
Excellent
Paul from United Kingdom
Couple
Deluxe
Stayed 3 nights in March 2018
Near the river”
We had a very nice room bright and clean with centralised aircon and a sound night sleep in a King size bed. Our view from the GF room with its French sliding doors had its pro's and con's. You can clearly see the pool and pool bar and the river. Unfortunately for us our next door neighbour was some disgusting old man from China that work me up at 7am with his loud throat noises and spitting his flem over the plants over looking the swimming pool and in front of the Scuba divers staff "what a peasant! In the room you could clearly hear from the above rooms everytime they flushed the toilets and there a strange irratating swirring noise also from above. The staff i found to be attentive and pleasant. The so called "Happy hour for cocktails by the poolside is a total waste of money as all the drinks taste like water. Breakfast there is a good selection. Canoeing was fun to the local beaches " but be careful as the canoe's can tip over very easily if you add weight to one side.
Reviewed March 30, 2018
9.2
Exceptional
Dana from United States
Solo traveler
Top View Villa
Stayed 4 nights in March 2018
Nice resort”
Private beach. Luxurious room. The downside of the resort is probably shared by many on Koh Chang, which is that you are a bit isolated if your goal is to see local places. They do offer two daily shuttles to White Sand beach, and it's not too hard to walk up the street and catch a taxi to Kai Bae, Lonely Beach, etc. All the taxis know "Aaana" and they'll typically drive you right to the front. Two lovely pools with dive training in one of them.
Reviewed March 29, 2018
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  • Very good location
  • Klong Prao Beach