Recent customer comments

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Very good



based on 969 reviews
  • Cleanliness 8.1
  • Facilities 6.8
  • Location 8.6
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.8
  • Food and dining 6.7
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Chun from Malaysia
Couples
Superior Queen View
Stayed 2 nights in November 2015
Good
Wifi, customer service, location
Reviewed November 18, 2015

Martin from New Zealand
Couples
Superior Queen
Stayed 3 nights in November 2015
room lacks at many points
location x 3 - the only good thing
No matter how fancy the reception hall, it is the room that counts, and that is where you are let down. Spasmic air con remote (sometimes works, more often not). Door lock requires several attempts before it unlocks. Small bathroom is not a problem, but when you cannot sit properly on the toilet seat without being pushed off by the shower glass wall being so close to the pan, then there is something seriously wrong. TV channel selection does not cater for good variety (no English language news channel).
Reviewed November 13, 2015

Jeannie from United States
Couples
Superior Twin
Stayed one night in October 2015
Good hotel , good value for $$, convenient locatio
good location, good price, convenient at the heart of the city
very good
Reviewed November 13, 2015

heng from Malaysia
Couples
Superior Queen
Stayed one night in November 2015
nice hotel
good location and clean room
comfortable and will stay here again for the next trip
Reviewed November 12, 2015

Lenny from Indonesia
Solo travelers
Deluxe King
Stayed 2 nights in November 2015
good location - very central to attractions
location, staff, price
Location is great... very central - close to almost all tourists attractions and restaurants. staff was also very helpful... giving directions to places, lending me an umbrella, calling for taxi, etc...
Reviewed November 09, 2015

Huang from Malaysia
Families with older children
Deluxe Triple
Stayed 3 nights in May 2015
good
location, bed, service
good location and service
Reviewed November 06, 2015

Sok from Malaysia
Groups
Deluxe Family
Stayed 3 nights in October 2015
Abell stay
Good location
Convenient
Reviewed November 04, 2015

Faizal from Malaysia
Couples
Superior Queen
Stayed 2 nights in October 2015
Very good lovation
Location, staff
Toilet could be cleaner.
Reviewed November 02, 2015

haydar from Malaysia
Business travelers
Superior Twin
Stayed one night in October 2015
Good staff & nice room
Staff, room & location
Nice free wifi, comfortable room.
Reviewed October 31, 2015

Muzalipah from Malaysia
Business travelers
Abell Deluxe
Stayed 2 nights in October 2015
Convenience hotel in city centre
Location
Generally fine except the bfast really terrible. Can't imagine that what they call bfast..
Reviewed October 30, 2015


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