Recent customer comments

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Very good



based on 969 reviews
  • Cleanliness 8.1
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 6.7
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abdullah from Malaysia
Solo travelers
Superior Twin
Stayed 2 nights in March 2015
Location us good. Internet access is good.
As above.
As above
Reviewed March 27, 2015

Liew from Malaysia
Groups
Deluxe Triple
Stayed 4 nights in March 2015
impressive and excellent hotel with very good staf
The staffs , the service , the excellent service
We were all glad enough and satisfied for the excellent service given. Very friendly staffs and very helpful. Especially the security guards.They made us felt secured and safe. Really very impressed on their excellent service. The location is good too. Comfortable pillows. They have basement car park for their guests. They take good care of our cars. They are helpful too. Everything is good. This is my second trip in this hotel and I'm thankful I made the choice. So much better than the apartment opposite the spring shopping mall.
Reviewed March 26, 2015

Herianto from Indonesia
Solo travelers
Superior Queen
Stayed 3 nights in March 2015
Comfort
good location , helpfull staffs
Reviewed March 25, 2015

bin from Malaysia
Business travelers
Superior Queen View
Stayed one night in January 2015
superb location and good hospitality
Location, comfort and friendly staff
Strategically located within town center and surrounded by eateries. Near to boat jetty to cross Sarawak river and buy Kek Lapis and Terubuk (faster and cheaper compared to driving, but not suitable with kids). Internet fast, staff are friendly and helpful. Room is nice.
Reviewed March 24, 2015

Jim from Malaysia
Business travelers
Superior Queen
Stayed one night in January 2015
Small room
God location, clean & strong wifi
room too small
Reviewed March 16, 2015

Shang from Singapore
Business travelers
Superior Queen
Stayed 3 nights in March 2015
Excellent staff service
Staff friendliness, service and support
Comfortable and pleasant. It gets better each time i return. Staff are friendly and helpful. Location of hotel again is needless to say.
Reviewed March 15, 2015

mohamad from Malaysia
Couples
Superior Queen
Stayed one night in March 2015
good location and value for money
service of is excellence. near to restaurants multi store 7 ELEVEN
GOOD.But do not stay in 219, no window
Reviewed March 12, 2015

Cliffton from Malaysia
Couples
Superior Twin
Stayed one night in March 2015
Decent hotel
Location, price and cleanliness
Good. The room doors look cheap and in my opinion should be replaced with something more solid but it isn't a deal breaker.
Reviewed March 11, 2015

Cliffton from Malaysia
Couples
Superior Queen View
Stayed one night in March 2015
A satisfactory stay
The location, room rate (if purchase online) and the non smoking house rule
Satisfactory.
Reviewed March 11, 2015

Saaduddin from Malaysia
Business travelers
Superior Queen
Stayed 2 nights in March 2015
good
the location, bed and cleanliness
Good. Breakfast if it can be buffet, it will be more better
Reviewed March 06, 2015


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