Nice hotel”

Arrived at night & this hotel perfectly located near airport with shuttle service. Nice room & breakfast. The service is very quick!

Disappointing and Surprising Service ”

We arrived hotel around 10 PM. On the check in, I was told I had already been checked in on the morning. After several phone calls and 15 minutes waiting, I finally got checked in, no sincere apology or reasons were given at all. After arriving the room, we ordered room service food. Tried the four digital numbers on the menu, it didn't work (the next morning we figured out you have to press a tick key after the numbers). Tried again with the TV system, it was accepted. Only option sandwich for night food said '10:00 pm to 6 am'. Waited 45 minutes, nothing came. Called reception, they said we couldn't use TV system to order at this hour and should call reception instead. I again ordered the sandwiches. 5 minutes later, reception called and said all sandwiches were sold out. Only option was to order from outside, but we needed to go downstairs and waiting time would be 45 minutes. We went to bed empty stomach. Next morning ordered via TV, didn't come again. Nearly missed bus.

Convenience to the CPH airport”

Friendly and efficient staff. Room was clean and quiet. Good choice of organic breakfast items and the restaurant offered high quality food at a price.

Nice hotel but strange house keeping ”

The hotel guests are mainly from Tour Group, they came with big buses, don’t be surprised to see big crowd in the lobby. It’s very convenient to take metro to the town, just only 6 stops. Metro station only 3 mins walk from the hotel. Housekeeping is very poor, hairs everywhere. We used 2 wine glasses for the 1st night, Housekeeping didn’t clean them the next day, they didn’t even replace new one for us; on the 2nd day, they ignored the used wine glasses too, on the 3rd day, we purposely left the used wine glasses next to the “dustbin”, probably the cleaning ladies would see that, unfortunately they didn’t! So, I complaint to the guest relation and I was told that “any used glasses/cups or whatsoever” to be left at the door steps @ corridor. This is new to me! Also, the hotel don’t provide slipper & tissue paper, the only gave a small packs of tissue paper for 5 days stay.

Nice clean hotel & nice breakfasts too, could have better staffs at reception”

Staff at the reception could not find my booking as he was new. Later when I went to reception again also found another new person, who was also not sure what to do. Hotel is very nice and the building is a work of Art.

Parking outsourced”

Hotel has recently outsourced their car-park to a third-party and staff made no effort to advise/remind us that we could no longer buy parking with them together with room charges. Ended up with a parking fine for the inconvenience!

Very good”

Nice and clean hotel with good facilities, but location is a bit far from city centre.

Nice clean hotel, and very close to airport and also a big shopping mall”

Hotel is very nice and the building is a work of Art.

Good for Conference only”

Overpriced, small simple room nothing special. Good gym & breakfast

Very modern and sleek”

Modern styling and clean lines.

A recent stay in Copenhagen. ”

Stayed there for 10 nights during my conference. I must say that it was very convenient for me during my conference. Hotel is clean and well maintained and front desk staff are polite but apart from that, I am not very impressed. There’s no bell service for my extra luggage. No room service. The only operating restaurant had a very limited menu. Being close to Bella Center station on the metro means that going to the city is fairly easy. Overall, I feel that unless you had a very good reason to be there, you wouldn’t want to be staying there.

The best hotel in Copenhagen”

Very good hotel, great service, friendly staff.

Excellent service and well decorated”

My guest were there and he was super pleased. He recommends all to stay at this hotel. All the staffs were very much cordial and helpful. I recommend you all.

利便性”

地下鉄へのアクセスが便利 空港までシャトルバスがある

適合自駕遊的遊客”

頂樓的日本餐廳出品很好 房間乾淨 床品很好 睡得舒服

호텔 서비스에 대한 만족도는 별 5개중 5개”

부대시설이 없어 마트에 가려면 시내로 나가야 되며 전자렌지 사용 불가부분이 아쉬웠습니다

Good”

호텔건축물이 인상적이었다

Hyvä hotelli”

- sänky liian pehmeä, olisi hyvä jos voisi saada myös sängyn kovemmalla patjalla

Frukost och personalen är utmärkt.”

Kul arkitektur. Incheckningen var utmärkt, personal som kan sitt jobb. Rummet ok, tomt kylskåp.Upp till gästen att fylla kylskåpet. Badrummet litet, med lite svartmögel i duschutrymmet. Inget som störde. Frukosten var riklig i utbud och hög kvalitet på råvarorna. Undvik frukostens rusningstider , då blir det trafikstockning vid bufféborden. Allt som allt ett riktigt bra hotell.

Acceptable”

Jeg blev overflyttet til Marriott Hotel da der var lukket pga Corona