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Excellent9.0
Based on8reviews
AC Palacio del Carmen - Autograph Collection
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"Excellent hotel with good quality and selection of food. Bed..."

SmatleighUnited Kingdom
Lobby
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9.3 Exceptional location
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9.3Location
  • Free Wi-Fi in all rooms

  • Bar

  • Garden

  • Elevator

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Junior Suite Room
  • City view
  • 27 m²
  • 1 king bed
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Suite Room
  • Garden view
  • 24 m²
  • 1 king bed
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Standard Room
  • Garden view
  • 24 m²
  • 1 double bed
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Superior Room
  • Garden view
  • 27 m²
  • 1 king bed
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Double With Views
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    Double Standard
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      Guest Room with King or 2 Single Beds
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        Standard Double
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          Guest Room with King or 2 Single Beds
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            Guest Room with King or 2 Single Beds
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              Double Single Use Standard
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                Standard
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                  Standard Single
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                    Double Single Use Superior
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                      Standard Single
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                        Guest Room with King or 2 Single Beds
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                          Double Superior
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                            More about AC Palacio del Carmen - Autograph Collection

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                            Verified traveler reviews

                            Agoda Reviews (8)
                            Booking.com Reviews (458)

                            8.7

                            Filter by traveler type:
                            Excellent
                            based on 8 reviews
                            • Cleanliness 9.3
                            • Location 9.3
                            • Room comfort and quality 8.8
                            • Service 8.8
                            • Value for money 9.0
                            Exceptional
                            based on 5 reviews
                            • Cleanliness 9.6
                            • Location 10.0
                            • Room comfort and quality 8.8
                            • Service 9.2
                            • Value for money 9.2
                            Excellent
                            based on 3 reviews
                            • Cleanliness 8.7
                            • Location 8.0
                            • Room comfort and quality 8.7
                            • Service 8.0
                            • Value for money 8.7
                            Provided by verified guests of Agoda
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                            Room type
                            • Standard Room

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                            Showing 8 verified reviews
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                            9.3
                            ian from United Kingdom
                            Couple
                            Stayed 5 nights in May 2010
                            great hotel”
                            location
                            car parking
                            i know santiago very well and it was great to get back there ,the hotel was in a peaceful location just far enough away from the centre to not here the noise but not to far from all the great bars and restaurants the town has to offer.Hotel spotless and breakfasts great.
                            Reviewed August 10, 2010
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                            9.3
                            Olga from United States
                            Group
                            Stayed 2 nights in June 2010
                            AC Hotel Palacio del Carmen”
                            Great location. Close to Old Town, Cathedral, university, city life, and park but in secluded area that was quiet. Very courteous and helpful staff. Breakfast buffet, included, was excellent.
                            No cons for this stay.
                            Reviewed July 10, 2010
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                            9.3
                            Sandi from United States
                            Group
                            Stayed 1 night in July 2009
                            Delightful hotel”
                            Furnishings and size of room; historic setting; breakfast; staff. I felt I got a very good price on a wonderful experience, and in fact preferred this hotel to the actual parador we stayed in later in Leon. This felt like a parador.
                            Really nothing. The bed could have been more comfortable (especially for those with bad backs), but I think this was the most comfortable bed of the entire trip. Worst thing--the hotel was hard to find! Signs throughout town do point to it, but we were lost in the maze for a while.
                            Housed in a former convent, this hotel offers a fine luxury experience. The rooms are spacious and well appointed. Our rooms overlooked the gardens. Rooms were quiet. The staff was helpful. It's a 10 minute walk or slightly more to the main square and cathedral--removed enough to be quiet, close enough to be central. Luxurious bathroom with great foamy bubblebath (bath gel) and beautifully sweet scented soap (that looks like a golf ball!). An abundant breakfast with lots of choices was well worth the price, and served in a tastefully decorated room consistent with the building's history--a neat blend of antique Spanish with contemporary. Loved the hotel!
                            Reviewed July 17, 2009
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                            10.0
                            Joseph from United States
                            Couple
                            Stayed 2 nights in May 2009
                            5 Star Relaxation”
                            It is a well situated, serene place. It's an easy, relaxing stroll to the center of town and is like a sanctuary of tranquility removed from the tourist & local traffic of the city centre. The court yard was a great feature on top of spacious, clean sweet-smelling rooms, and a large modern bathroom. The staff was more than knowledgeable about the city and willing to assist you with a smile on their faces.
                            The next time I travel through Spain/Portugal/Italy, I will make sure I am staying at an AC Hotel. The staff, the setting, the room, the food, and ambiance were all first class. We checked out on a Thursday morning and we did not leave for our flight until 8:40PM that day, the staff offered to store our luggage for us in a secure location and called us a cab to the airport. Great service & great features made the difference. If you are on the fence from a budget end as to whether you should stay here or not, opt for the AC Palacio Del Carmen, it is true that you get what you pay for.
                            Reviewed May 10, 2009
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                            9.3
                            Frieda from United States
                            Couple
                            Stayed 6 nights in December 2008
                            AC Palacio Del Carmen Hotel stay”
                            best features of the hotel were the comfortable beds, slippers and attentive staff. Fitness center facilities were nice to use also.
                            location at the bottom of a steep hill - not much they can do about that but we did get a good workout in every morning going up that hill!
                            We've just returned from out stay at the AC Palacio del Carmen. and had a great time. The location of the hotel (convenient to train, airport and all the sites of Santiago) was terrific. The staff was always helpful from suggestions on where to eat to supplying extra towels when needed. The fitness facility provided a nice break in the day for going for a swim, doing yoga in the gardens or running on the treadmill. We had no complaints at all with our stay here.
                            Reviewed January 05, 2009
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                            9.3
                            Marcel from Switzerland
                            Couple
                            Standard Room
                            Stayed 2 nights in August 2015
                            oase im trubel”
                            nahe pilgerkirche, schöne zimmer, hilfsbereites personal
                            3nächte im august bei kühlem wetter, wellnessbereich, naja, ansonsten grosses kino.
                            Reviewed November 03, 2015
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                            8.3
                            Luca from Italy
                            Couple
                            Stayed 1 night in August 2009
                            Santiago”
                            Vicinissimo alla Cattedrale
                            L'albergo è ricavato in uno splendido ed antico palazzo, che una volta ospitava un monastero. Come tutti gli hotel AC ha il minibar gratuito in stanza e le camere superior hanno una vista (non estesa) sulla cattedrale che, a piedi, dista soltanto cinque minuti. E' in una zona molto tranquilla proprio ai margini del centro storico.
                            Reviewed August 12, 2009
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                            6.7
                            Joaquim
                            Group
                            Stayed 1 night in April 2011
                            boa localização”
                            calmo
                            estadia muito curta, não deu para conhecer o hotel
                            Reviewed April 27, 2011
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