Acacia Hotel Manila
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Acacia Hotel Manila

5400 East Asia Drive, Alabang, Manila, Philippines, 1781
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Deluxe King Acacia Hotel Manila
Deluxe King
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    Interior view Acacia Hotel Manila
    Swimming pool [outdoor] Acacia Hotel Manila
    Swimming pool [outdoor] Acacia Hotel Manila
    Deluxe King Acacia Hotel Manila
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    Exterior view Acacia Hotel Manila

    Guest reviews

    8.4
    Excellent
    /10
    (1702 reviews)See what guests said
    7.6
    Very good

    "Good food, accessible to variety of restaurants, near to mal..."

    Maria D.

    -

    August 22, 2018

    8.7
    Excellent cleanliness
    Recommended by 89% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Excellent
    Location
    8.6
    See map
    Excellent location
    Nearby
    Popular
  • Festival Supermall640 m
  • Alabang Town Center720 m
  • Alabang, Muntinlupa City750 m
  • Ospital ng Muntinlupa1.11 km
  • Asian Hospital And Medical Center1.17 km
  • Asian Hospital & Medical Center1.18 km
  • Research Institute for Tropical Medicine1.19 km
  • Alabang Medical Center1.45 km
  • Alabang Medical Clinic - Main Branch1.55 km
  • Ayala Alabang Village2.11 km
  • This property is in high demand!

    Booked 69 times this week | 7 travelers are looking at this property right now

    Value for money8.2
    Distance to city center0.5 Km
    Location rating8.6
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport10.2 km
    Select your room
    8.7
    Excellent
    Room comfort & quality
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 single beds
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    Deluxe King
    Deluxe King
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
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    Junior Suite Room
    Junior Suite Room
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
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    Double Deluxe
    Double Deluxe
    ...
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      Executive Suite
      Executive Suite
      ...
      • Non-smoking
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      Deluxe Room
      Deluxe Room
      ...
      • Non-smoking
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      Double Standard
      Double Standard
      ...
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        Deluxe
        Deluxe
        ...
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          Deluxe Single
          Deluxe Single
          ...
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            Zweibettzimmer Deluxe-zimmer
            Zweibettzimmer Deluxe-zimmer
            ...
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              Have a question for Acacia Hotel Manila?

              What people love about the property

              • 9.2
                Exceptional

                "Staff are helpful especially at Acaci Resto where we had dinner."

                Annie

                |

                November 12, 2018

              • 8.8
                Excellent

                "The cleanliness , staff courtesy and overall ambiance was great."

                Sheila

                |

                April 16, 2018

              • 10.0
                Exceptional

                "Excellent service!"

                Gidget

                |

                October 5, 2017

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              More about Acacia Hotel Manila

              More about Acacia Hotel Manila

              8.4
              Excellent

              "Friendly staff, big room and nice breakfast."

              Eos

              |

              December 28, 2018

              An overview

              Show less

              What they offer

              8.8
              Excellent

              "The bed is comfortable."

              Victor P.

              |

              July 1, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What to eat nearby

              Asian cuisine
              Asian cuisine
              Chic-Boy
              2.1 km Asian, Barbecue, Filipino
              Soi
              5.8 km Asian, Thai
              Pizza
              Pizza
              Yellow Cab Morayta
              2.1 km Pizza
              Greenwich - Avenida Dorotheo Jose
              2.4 km Pizza

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (1702)Booking.com Reviews (256)
              8.4
              /
              10
              Cleanliness8.7
              Facilities8.1
              Location8.6
              Room comfort and quality8.7
              Service8.5
              Value for money8.2
              Provided by verified guests of Agoda
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              All guests (1702)
              All room types
              Showing 1229 verified guest comments
              12345
              8.0
              Excellent
              Lalaine from Philippines
              Family with young children
              Deluxe Breakfast Included
              Stayed 2 nights in April 2019
              Perfect location. Near malls and fast food like Jollibee mcdonalds army Navy and yellow cab.”
              One of the breakfast buffet that I have tried. Lots of choices from Filipino food and dishes to pastry salads and dessert like ice cream. Avocado ice cream is perfect! Big spacious room. We had delux twin bed 5th flr room 505.. with pool view. Also it has a connecting door if you wish to get also the other room. The only cons I say is the pool ... I loved it cause kinda deep 5ft. unlike the most hotels with other only 4ft. But never saw that they cleaned it for those two days we stayed. Also it was holy week so lots of people and kids. The kiddie pool is a plus factor ... 2ft. Would like to be here again.. oh I forgot... Hopefully they will be more efficient on check in hours. We was there around 2:30 pm cause check in time is 3.. but we got our room at 5pm.. (the pretty front desk girl gave us free late check out tho) 2:30 pm check out instead of 11am.
              Reviewed April 25, 2019
              8.4
              Excellent
              Lester from Singapore
              Family with young children
              Deluxe Breakfast Included
              Stayed 1 night in March 2019
              Big room and great food”
              The rooms are very spacious and including the bathroom. The bed is very comfortable and the rooms is very clean. We didn't have a minibar though. They also provide room service and WIFI is free. They have a small swimming pool on the 3rd floor. They also do have restaurants and the buffet is very nice. We have been here before and the tables and chairs needs an upgrade. Overall, our stay was great and we would be back again soon.
              Reviewed April 04, 2019
              8.8
              Excellent
              arra from Philippines
              Couple
              Deluxe Twin
              Stayed 1 night in February 2019
              Receptionist ”
              Overall stay was good. But upon checking in the receptionist told me to wait 15-20 mins for them to double check the room. So we waited while we were drinking our welcome drinks after more than 20 mins I asked the lady again if it’s still not ready then she asked me what room number are we but she did not give any room number yet and forgot that we are waiting. She then told me to wait again for another 15-20 mins. So we waited more than an hr for our room upon checking in. Same on our check out. We called around 1140 then called again to follow up 3 times. Around 1345 I decided to go down to check out and my partner waited in the room waiting for someone to help us with our bags but still no one came. So he decided to carry all our bags and go home. It could’ve been the best hotel but staff were not good at all
              Reviewed February 19, 2019
              10.0
              Exceptional
              Russell from Australia
              Couple
              Deluxe Breakfast Included
              Stayed 5 nights in September 2018
              Oasis in the Desert”
              I stayed her in 2013 when it first opened, and was a great hotel then, we have stayed in most of the hotels in Alabang now, and can honesty say the Acacia ids by far the best. Wont be staying anywhere else in future
              Reviewed February 15, 2019
              8.4
              Excellent
              Bernadette from Philippines
              Family with young children
              Deluxe King
              Stayed 1 night in December 2018
              A good hotel with room for improvement”
              Kudos to management for walking the talk: they have so many eco-friendly reminders & green facts all over the hotel to help encourage conservation of resources. The room was ok, clean & fairly maintained. The bathroom, however, needed improvement: 1) toiletries provided were sourced from China, 2) toilet paper was thin & was splitting between the sheets, 3) provided only 1 hand & face towel each, 4) shower head was dirty & sprayed in different directions, 5) shower enclosure was not secure & leaked water outside. We checked in at 3pm but the room was still not available, when we got inside it was too hot & sunny. Check-in & check-out lines were long, only 2 front desk staff available who prioritized foreign/corporate clients from Etihad Airlines. Buffet breakfast selection & spread were good. Happy that the staff made it a point to speak Filipino to locals, showing pride in their nationality.
              Reviewed February 09, 2019
              10.0
              Exceptional
              Roma from Philippines
              Family with young children
              Deluxe
              Stayed 1 night in April 2019
              Had a blast! ”
              Could have been perfect if We were allowed to check out late 2PM instead of 11AM. We also enjoyed the Easter egg hunt.
              Reviewed April 21, 2019
              9.6
              Exceptional
              Romeliza from Philippines
              Couple
              Deluxe King
              Stayed 1 night in March 2019
              Exceptional”
              Good location - walking distance from Westgate where there are a number of restaurants. Check in was quite slow though, considering it was alraedy close to 5pm when we arrived.
              Reviewed April 17, 2019
              9.6
              Exceptional
              Julie from Philippines
              Family with teens
              Deluxe Twin
              Stayed 1 night in December 2018
              Excellent Customer Service but property management could use some improvement.”
              The hotel personnel were really kind and there were very accommodating and they quickly address concerns and requests. However, the iron in our room was not working and the airconditioning had been making weird popping sounds.
              Reviewed January 15, 2019
              7.6
              Very good
              ALMIRA from Philippines
              Couple
              Deluxe King
              Stayed 1 night in April 2019
              Bday Celebration”
              I like the location, feels like im in way way too far from Manila. Its like BGC but less the traffic which is a pretty good thing. The place is relaxing. Im just a bit off because the sink wasn't working and weren't able to use the bath tub because the drainer doesn't work as well. Front desk staff weren't well coordinated, i requested for 1 hour late check out, it was granted but a few minutes later, bell was ringing for room service and somebody from the front desk reminding us for the check out time. Overall, Our stay was good and we will come back to try again.
              Reviewed April 23, 2019
              5.6
              Jessica from Philippines
              Family with young children
              Deluxe King
              Stayed 1 night in April 2019
              Wifi Access”
              The hotel is good. However you won't be enjoying the stay with kids due to the limited user of wifi. I believe kids these day are fond of watching and browsing through internet. I just hope they won't limit their wifi on 3 devices only.
              Reviewed April 18, 2019
              10.0
              Exceptional
              MANUEL from Philippines
              Family with young children
              Deluxe Twin
              Stayed 1 night in December 2018
              New Year at Acacia”
              It was great to end the year and start 2019 with family
              Reviewed April 11, 2019
              8.4
              Excellent
              Maria from Philippines
              Couple
              Deluxe Breakfast Included
              Stayed 1 night in March 2019
              Great Amenities in the South”
              Pros: - large pool - gym - bath tub Cons: - crowded elevator when there's an event - busy lobby lounge
              Reviewed April 01, 2019
              9.2
              Exceptional
              Janine from Philippines
              Family with young children
              Deluxe King
              Stayed 1 night in March 2019
              Amazing Weekend”
              Everything about this hotel is great. The pool, the rooms, the staff and literally everything. I had a great time with my daughter and my sisters. I would surely come back here but the price is unreasonable. It is too expensive. A night stay here could be 2 nights in Makati.
              Reviewed March 21, 2019
              7.6
              Very good
              Paolo from Italy
              Business traveler
              Deluxe King
              Stayed 1 night in March 2019
              new hotel in Alabang”
              very recent hotel, large, clean rooms. Excellent value for money. Not much to do in the neighborhood, but very convenient for the Alabang business district. In front of a McDonald, if in need of a burger.
              Reviewed March 06, 2019
              9.6
              Exceptional
              Eric from Philippines
              Couple
              Deluxe King
              Stayed 2 nights in February 2019
              A bit pricey but comes with excellent service!”
              The services are top notch and the staff are very accomodating. We work on night shift so we’m awake at the wee hours of the evening. Even at those unusual hours, we’re entertained as if it is business as usual which is remarkable. I’ve already recommended it to one of my friends. I’m looking forward to staying back here again. One thing to note though is that the jacuzzi was under renovation during our stay which sucks. Other than that, everything was great!
              Reviewed February 23, 2019
              5.2
              John from Philippines
              Family with young children
              Stayed 1 night in February 2019
              Could have been better/more hospitable commesurate with their 5 star rating.”
              Breakfast spread and restaurant ambiance were great. Resto staff were courteous and their training was spot on. Could have been better if the front desk staff were half as courteous as them. I booked 2 nights (consecutive) at diffrent dates thru agoda. During check-in front desk staff said to go back next day to checkin with them again as it was booked online on diffrent dates. I am not sure what kind of hospitality training they went thru with this reasoning. After insisting - they checked me in/processed papers for 2 nights. Then on the next day I got a call in the room at 11am reminding us to check out on time. Just wow - is it not protocol to check first before calling when the guest booked 2 nights? This ruined our day. On check out date I requested 30 mins more than standard checkout time. This was due to a marathon event i joined nearby and was still recovering. With a very unfriendly tone they said no. After politely requesting again they said yes but with a very unwelcoming and unhospitable tone and voice.
              Reviewed February 18, 2019
              8.0
              Excellent
              Marco from Philippines
              Family with young children
              Deluxe Twin
              Stayed 1 night in February 2019
              Very good”
              One of the best hotel in Alabang if you want to stay near commercial centers. Their checkin time is 3pm and managed to checkin earlier once room is ready. Have complimentary parking and buffet Filipino-inspired breakfast.
              Reviewed February 06, 2019
              9.6
              Exceptional
              Eden from Philippines
              Family with young children
              Deluxe Twin
              Stayed 1 night in October 2018
              Great Hotel, Great Breakfast and Location”
              This hotel has a very good and modern facility, location is great very near to many fast foods and restaurants like Army Navy, Jollibee and McDo are just in-front of the hotel. Just walk outside around 2-3mins and you'll be able to find convenient grocery stores. Malls are also very near to this place around 5-10mins away. Staffs are all very kind even the helpers, all will greet you with their warm smile, thanks so much for the kindness and hospitality, this a true Filipino hospitality :D. The room is spacious too, Breakfast is buffet with lots of selections, from Asian to Mediterranean cuisine and a lot more. We enjoyed the Jazz musical and folk songs which was sang live at the lobby of the hotel, the voice of the singer is really great. We came here for my husband's Birthday celebration and we had a great time, definitely highly recommended to everyone :D
              Reviewed October 29, 2018
              10.0
              Exceptional
              Monicca from Philippines
              Couple
              Deluxe Room - Breakfast
              Stayed 1 night in October 2018
              Exceeded Expectations”
              Pleasantly surprised! We had a great time at Acacia Hotel Alabang. The staff were well-trained, polite, and cheerful. They allowed us to check in early (12:30 pm) and check out late (1:00 pm) the next day. Great breakfast selection too!
              Reviewed October 09, 2018
              8.0
              Excellent
              wilma from United States
              Family with young children
              Deluxe King
              Stayed 1 night in June 2018
              Very good”
              I used to give a 5-star to Acacia but not this time. Everything was great especially the staff in the pool area, they were very friendly and helpful with my kids. The only bad experience we had was during breakfast! We went down around 9:30 as we know that the breakfast was until 10 am. Right by the entrance we were informed that the breakfast was only until 10 am and of course I said we know as it is not our first time to stay here. Unfortunately, when we got it no one was attending to us anymore. We wanted some condiments but nobody was coming over, when finally somebody arrived instead of asking what we needed they informed us that they are closing already and we have to leave soon. Mind you, there were also very limited selection already as they said that they already put almost everything in since they were closing. It was a very disappointing experience considering they are supposed to be a 5-star hotel! Definitely not a 5-star treatment for a paying customer!!!
              Reviewed August 16, 2018
              12345
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