Acacia Hotel Manila
Acacia Hotel Manila
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"The staff was very helpful and accommodating."

RAMON C.

|

April 13, 2018

Deluxe King - Bathroom Acacia Hotel Manila
Deluxe King - Bathroom
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Interior view Acacia Hotel Manila
Interior view
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Interior view Acacia Hotel Manila
Interior view
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Swimming pool [outdoor] Acacia Hotel Manila
Swimming pool [outdoor]
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See map Acacia Hotel Manila
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Excellent
Location
8.5
See all 38 photos Acacia Hotel Manila
See all 38 photos
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Acacia Hotel Manila

Excellent location
What's nearby?
Excellent
From 1515 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.8
Recommended by 85% of guests
Value for money8.2
Distance to city center0.5 Km
Location rating8.5
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport10.7 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Last booked 5 hours ago
Deluxe Twin
Deluxe Twin
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
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Deluxe King
Deluxe King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
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Junior Suite Room
Junior Suite Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
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Double Deluxe
Double Deluxe
...
  • Room size: 34 m²/366 ft²
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Double Standard
Double Standard
...
  • Room size: 43 m²/463 ft²
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Executive Suite
Executive Suite
...
  • Non-smoking
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Deluxe Room
Deluxe Room
...
  • Non-smoking
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Deluxe Single
Deluxe Single
...
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    Double Superior
    Double Superior
    ...
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      TRIPLE STANDARD - BED AND BREAKFAST
      TRIPLE STANDARD - BED AND BREAKFAST
      ...
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        What people love about the property

        • "Great rooms and very clean."

          Margaux

          |

          December 11, 2017

        • "Food was great!"

          Aiza

          |

          November 27, 2017

        • "Staff and attendants are respectful and efficient."

          Gidget

          |

          October 5, 2017

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        More about Acacia Hotel Manila

        More about Acacia Hotel Manila

        "Ambiance and hotel is very nice."

        Heavenly R.

        |

        January 15, 2018

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Asian cuisine
        Asian cuisine
        Chic-Boy
        2.1 km Asian, Barbecue, Filipino
        Soi
        5.8 km Asian, Thai
        Pizza
        Pizza
        Yellow Cab Morayta
        2.1 km Pizza
        Greenwich - Avenida Dorotheo Jose
        2.4 km Pizza

        What they offer

        "Service is excellent."

        Maria R.

        |

        March 26, 2018

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (1515)Booking.com Reviews (287)
        8.4
        /
        10
        Cleanliness8.8
        Facilities8.1
        Location8.5
        Room comfort and quality8.7
        Service8.5
        Value for money8.2
        Provided by verified guests of Agoda
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        All guests (1515)
        All room types
        Showing 1174 verified guest comments
        12345
        9.2
        Exceptional
        Annie from Philippines
        Family with teens
        Deluxe Twin
        Stayed 1 night in November 2018
        Good Stat”
        Had a good stay ay Acacia. Staff are helpful especially at Acaci Resto where we had dinner. Things to improve: food buffet during dinner, slow check-in, crowded tables during breakfast. Tables are almost into each other with no spaces for other group guests. Overall, still fine stay 😊
        Reviewed November 12, 2018
        9.6
        Exceptional
        Eden from Philippines
        Family with young children
        Deluxe Twin
        Stayed 1 night in October 2018
        Great Hotel, Great Breakfast and Location”
        This hotel has a very good and modern facility, location is great very near to many fast foods and restaurants like Army Navy, Jollibee and McDo are just in-front of the hotel. Just walk outside around 2-3mins and you'll be able to find convenient grocery stores. Malls are also very near to this place around 5-10mins away. Staffs are all very kind even the helpers, all will greet you with their warm smile, thanks so much for the kindness and hospitality, this a true Filipino hospitality :D. The room is spacious too, Breakfast is buffet with lots of selections, from Asian to Mediterranean cuisine and a lot more. We enjoyed the Jazz musical and folk songs which was sang live at the lobby of the hotel, the voice of the singer is really great. We came here for my husband's Birthday celebration and we had a great time, definitely highly recommended to everyone :D
        Reviewed October 29, 2018
        7.2
        Very good
        Rica from Philippines
        Family with young children
        Deluxe King
        Stayed 3 nights in October 2018
        Bed is exceptional!”
        We have stayed on this hotel for a number of times. I just hope we get some kind of reward for being a repeater. Anyway, bed is indeed a "dream bed" as they have advertised. Bedroom and bathroom is spacious though shower cubicle is not sealed enough and it will flood the bathroom floor whenever you take a shower.
        Reviewed October 29, 2018
        5.6
        BINGLE from Philippines
        Family with young children
        Deluxe King
        Stayed 1 night in October 2018
        Awful staff”
        The location of the place is good as it is near the malls, the check in process was too long. The room is decent as well as the facility. However, during breakfast buffet, since it was already full, my son and I were asked to wait and step aside which I agreed. I was surprised when the person next to me which is a foreigner was offered to have a breakfast in another floor. It turned out that there is another available floor for breakfast. I confronted the staff why it wasn’t offered to us when it was offered to the other person. She just merely apologized. I just hope that the staff will be trained properly not to discriminate against the guests. With this experience, I will no longer choose this hotel.
        Reviewed October 28, 2018
        7.6
        Very good
        Ryan from Philippines
        Couple
        Deluxe King
        Stayed 1 night in July 2018
        So - so”
        Just a place to stay. Nothing extraordinary.
        Reviewed October 25, 2018
        5.6
        Celia from Philippines
        Couple
        Deluxe Breakfast Included
        Stayed 1 night in October 2018
        Spa/massage always not available, happy birthday greetings was wrong., over all service is only ok..”
        WE tried booking the spa and massage discounted for hotel guest, until the next day 2 p.m it's still not available. Then we tried to avail of the free 10 minutes massage, the appointment time is 6:30 p.m it arrives at around 7:30 with so much follow up pa. Breakfast and dinner buffet is so so. I've asked them to decorate the room for my husband as it's my husband birthday, but they decorated it using my name and baloons are mostly for girl. The free mini-cake was late. It arrive after 8:30 p.m. The only good thing that happened is that they accomodated our request for late check out of 1:00 p.m since we are both not feeling well and wanted to sleep more..But anyway, still thankful for the free cake, decoration, and free 10 minutes massage...
        Reviewed October 24, 2018
        8.0
        Excellent
        Angelo from Philippines
        Couple
        Deluxe King
        Stayed 1 night in October 2018
        Buffet Layout”
        The placement of the plates in the buffet area is a bit off. A bit cramped in the buffet area too.
        Reviewed October 22, 2018
        10.0
        Exceptional
        Monicca from Philippines
        Couple
        Deluxe Room - Breakfast
        Stayed 1 night in October 2018
        Exceeded Expectations”
        Pleasantly surprised! We had a great time at Acacia Hotel Alabang. The staff were well-trained, polite, and cheerful. They allowed us to check in early (12:30 pm) and check out late (1:00 pm) the next day. Great breakfast selection too!
        Reviewed October 09, 2018
        8.0
        Excellent
        Jerubelle from Philippines
        Family with young children
        Stayed 2 nights in October 2018
        Good service”
        Nice hotel
        Reviewed October 08, 2018
        9.6
        Exceptional
        Marilou from Philippines
        Family with young children
        Deluxe Twin
        Stayed 1 night in October 2018
        Amazing Acacia”
        Amazing Staff ... Great Place ... Good Food
        Reviewed October 08, 2018
        7.6
        Very good
        Madeleine from Philippines
        Family with young children
        Deluxe King
        Stayed 1 night in September 2018
        Very good”
        Delicious buffet breakfast, room was nice. Bad side, no playground or any amenities for kids
        Reviewed October 01, 2018
        9.2
        Exceptional
        Kit from Macau
        Couple
        Deluxe Twin
        Stayed 1 night in September 2018
        Nice and clean ”
        Lack of choice to eat in the restaurants. Service is good but not timely
        Reviewed September 21, 2018
        9.2
        Exceptional
        Diane
        Couple
        Deluxe Room
        Stayed 1 night in September 2018
        Honeymoon💕”
        Thank you Acacia for the free upgrade! Been upgraded to executive suite room☺️ We are so happy!!!
        Reviewed September 13, 2018
        10.0
        Exceptional
        Angeli from Philippines
        Family with young children
        Deluxe Twin
        Stayed 1 night in August 2018
        Great as usual”
        this is my 2nd time to stay and dine on acacia hotel. Still same great stay and staff are very accommodating! For sure I will be back in a short time.
        Reviewed August 26, 2018
        7.6
        Very good
        Maria from Philippines
        Business traveler
        Deluxe King
        Stayed 2 nights in August 2018
        Very good”
        Good food, accessible to variety of restaurants, near to malls.
        Reviewed August 22, 2018
        8.8
        Excellent
        Joey from Philippines
        Business traveler
        Deluxe King
        Stayed 1 night in July 2018
        Excellent”
        Expensive but justified
        Reviewed August 20, 2018
        8.0
        Excellent
        wilma from United States
        Family with young children
        Deluxe King
        Stayed 1 night in June 2018
        Very good”
        I used to give a 5-star to Acacia but not this time. Everything was great especially the staff in the pool area, they were very friendly and helpful with my kids. The only bad experience we had was during breakfast! We went down around 9:30 as we know that the breakfast was until 10 am. Right by the entrance we were informed that the breakfast was only until 10 am and of course I said we know as it is not our first time to stay here. Unfortunately, when we got it no one was attending to us anymore. We wanted some condiments but nobody was coming over, when finally somebody arrived instead of asking what we needed they informed us that they are closing already and we have to leave soon. Mind you, there were also very limited selection already as they said that they already put almost everything in since they were closing. It was a very disappointing experience considering they are supposed to be a 5-star hotel! Definitely not a 5-star treatment for a paying customer!!!
        Reviewed August 16, 2018
        4.8
        Eleonor
        Family with young children
        Deluxe King
        Stayed 2 nights in July 2018
        Acceptable”
        We're from a room with a defective aircondition and we transfered to another room with same problem.
        Reviewed August 12, 2018
        5.2
        Christian from Philippines
        Couple
        Deluxe King
        Stayed 1 night in August 2018
        Disappointed”
        I have a booking using a GC that was given to me, but upon arrival to the hotel, i inquired to extend my stay, the staff insisted it was an online booking even if it was a gc so i booked through agoda. After booking, i informed the front desk that a booking was made and i was assured that i would not need to change my room. After the 1st night, i received a call to remind me of my check out time even if i extended. At that time i was confused and i felt bad because i was under the weather already and this happened. Also, during my stay, because i was sick, i didnt want to transfer rooms and go through a lot of drama, i noticed that the toilet was so dirty under the toilet seat, seeing it was the worst for me. I have picture of the said stain or what ever it is if you would require me to send it. Over all, i was disappointed with this hotel, after reading good reviews, i now disagree with them...
        Reviewed August 06, 2018
        6.0
        Mitchel from Singapore
        Business traveler
        Deluxe King
        Stayed 1 night in August 2018
        Above average”
        I booked a deluxe king room but upon checkin i was given a downgraded room. Fortunately i was able to notice when i reached at the room. This an acceptable given that there’s a price difference on it. As per the staff, the booking confirmation given to them isn’t the one that i actually booked. Really impossible! The staff’s are not accomodating, is it because i am a local and not a foreigner? They just looked at me with my luggages and not even offered a help. While the other foreigner guests are well accomodated but...i dont mind anyways. Its jus frustrating that you are treated differently!
        Reviewed August 04, 2018
        12345
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