"Breakfast is good, plenty of choice facilities is good, well..."
May 7, 2018
560 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||6.5|
|Distance to city center||10.2 Km|
|Nearest airport||Halim Perdanakusuma International Airport (HLP)|
|Distance to airport||9.4 km|
"Suites size room very clean, hotel lobby and have private room to relax, counter desk, restaurant and security guard they are all friendly, location very easy a..."
November 7, 2017
"Very pleased and happy would recommend to anyone"
October 3, 2017
September 14, 2016
"Nice and clean Hotel"
December 9, 2016
Located in the heart of Jakarta, this 4-star property is just half-an-hour away from Soekarno Hatta International Airport and 20 minutes away from Ancol Beach Dreamland Theme Park. Just 15 minutes away from the commercial area and the shopping centers, it is indeed an ideal location for both business and leisure travelers. Boasting 206 luxurious and well-appointed rooms and suites, they feature individually controlled air conditioning, cable TV, high speed internet, a mini bar and refrigerator, tea and coffee making facilities, a private bathroom, and a hairdryer. Acacia Hotel is a wonderful place to stay if you are visiting Jakarta.
"I had a very delightful stay there and sure will be back."
September 24, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Hotel is being heavily renovated”
This is an old hotel which is now being heavily renovated. It can be very noisy during the day due to renovation works. The rest is all good. just wifi connection not really strong and slow. breakfast is good, plenty of choice facilities is good, well maintained gym and swimming pool location is good, near to city centre..easy to find street food also price wise is value for money
Fine facilities, amazing staff!!”
We were a couple traveling through Jakarta on our way to Bali. We were very pleased with the Acacia staff who were friendly, warm, and very accommodating. The location was a bit removed from places of interest, but taxis were easy to take and cheap. The gym was closed one morning, so after being assured by the hotel staff it was safe, I tried running in the neighborhood, and two high school aged boys on a motorbike tried to snatch my phone. They were not successful. That was scary. I informed the hotel staff right away, and suggested they not tell foreigners in the future that running in the neighborhood is safe. The hotel staff were very sympathetic. The breakfast was also fair for the price.
for being about only American in area, even with the translation barrier the staffs professionalism n constant attention to making my stay meant the world to me, far from any bars n restaurants but worth the money
Nice and Clean Hotel”
Overall I am satisfied with the stay. The environment is good and located in a strategic location. The staff is friendly and willing to help. The room is clean and with adequate facilities. Good for either budget business trip or family trip. Will come here again.
old but ok”
considering price, quite ok. over all, it is little old hotel but considering price i can say that i was quite satiesfied with the quality. it is not very much suitable for lovers to stay, but if you visit there for the business trip, it will be quite ok. also it is not very much far from government facilities.
Good value in rather oldfashioned hotel”
I was happy with my choice as I'd heard about its famous dim sum for a long while.The hotel is not so old but already seems rather dark and old-fashioned compared to the newer hotels going up in Jakarta. So it seems to be competing with discount offers. I found it a good and convenient location, and value for money, but it doesn't have much that is special. It's fine for what it is, but I'm surprised it is holding onto all it stars. If you want a good reliable hotel in that part of Jakarta, go for it. Suits business travelers I think.
Nice and Clean”
This not a brand new property, but is still okay. Room is quite big and fair. Personnels are warm and nice. Located in the crowd street very near to DownTown, transportation is available in all kinds of service. Nice to stay than before.
they couldn't fix internet”
the hotel is in renovation at the moment and the pool was closed but i don't really care about that. but over 2 days i called the staff nearly 10 time to get the internet fixed and i ended up using my own data because their wifi was not working properly (my friend speak fluently Indonesian and that didn't help). we also found some weird stuff under the pillow (maybe some insect eggs or just some dirt). and finally the shower looks nice but we couldn't get anything else than freezing or boiling water.
Pool are dirty with all facilities already worn down, no staff around the pool to ask for towels or anything for help. There are some construction in the hotel while I'm visiting. Mold in the bathroom and exhaust didn't work.
This is where 4 stars go to die”
No electricity or towers in the room, took multiple calls and a personal trip to get it sorted out with the staff, aircon was warm, Internet slow, food sub standard and the fruit basket which was delivered as a “sorry” gave me a stomach upset
Breakfast quite expensive
Kolam renangnya ok punya.
old and rundown exterior”
We stayed at the Deluxe room. Hotel exterior is old and looks rundown, floor carpets and walls also looked old. However the room interior was satisfactory i.e. large and clean. However the shower had no hot water, only cold and slightly warm water.
never come again”
room very dark, table lamp is not functioning. aircond was very bad. the toilet dirty and the floor blockes with water. the hotel was too old and not value for money. i wont never come again to this hotel!
I've been to jakarta many times,i've been stayed from 1 star to 5 star hotels..to be honest this is the worst hotel ive stay..room are damn bloody old,the bathroom damn bloody dirty especially the toilet seat,the public toilet in the mall is much cleaner,air con not working properly,only hot shower available if you need to have a cold shower do wait till christmas then the water will be back to a room tempreture,hotel surrounding is just like you were in jakarta in mid 70's anyway pls2 save your money do stay in other other not The Acacia
When we check in to our rooms, most of the basic items were not found/good working condition. Eg.the tea maker caused a short circuit, no additional powerpoint, toilet flooded. The room was poorly lighted. Had to change room, and still bathroom floor flooded and toilet was not clean.
The worst hotel ever”
The room was not maintained and so run down. Immediately after I checked in I checked out. The front desk staff did not even asked why I am checking out or offer any other rooms to compensate. Not worth a cent.
value for Money”
Average experience, nothing to complain and nothing to praise. Rooms and bathroom at the suite were clean, but size of suite in this hotel is equal to a standard room in an international 4 star hotel. Rooms service menu was very limited, not everything listed in the menu was available. However you can walk out and several local food outlets nearby.
Reasonably good budget hotel”
very friendly and good service staff ,from reception to restaurants. Hotel is with in the city ,taxis are easily available and close to Atrium plaza shopping mall. The coffeeshop cafe food is ok, but the chef need to be able to prepare the food faster. have to wait for 25-30 minutes before the food is served. Menu is limited, can do better. Hotel rooms are spacious, clean even the hotel may be old, the corridors can do with a fresh coat of paint, it will at lease give a better upgraded feeling. If you have appointments out of the hotels, please give travelling allowance as the traffic can be unpredictable. On the whole my 3 days stay was pleasant and will be back again.