Please note that a EUR 120 security damage deposit must be paid on arrival in cash for 1 room and EUR 200 for 2 rooms. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Key collection takes place at the office located at: Calle Costa de Carbonell, 48, Local 2.(Playas Lloret ) The office's opening hours are from 16:00 to 19:00. If you expect to arrive after 19:00, please inform the property in advance. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
For key collections, please note that the office's opening hours are from 10:00 to 13:00 and from 16:00 to 19:30.
Arrivals outside these hours incurs a supplement of EUR 50.
Please note that it is not possible to check in after 22:00.
Bed linen is provided, and towels are not included in the room rate, and can be rented on site for EUR 10 for towel. Please note that the check-in and key-collection take place at: Calle de Costa de Carbonell, 48, 17310 Lloret de Mar. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Acacias-Palmeras Fenals Family in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. License number: HUTG-017716